Plaza Suites

3.0 star property

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 King Bed

Loft, 1 King Bed

Loft, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Santiago

At Plaza Suites you'll be within a short 5-minute stroll of Santa Lucia Hill and Iglesia de La Merced. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .This smoke-free hotel offers a fitness centre, concierge services and a terrace. Other amenities include laundry facilities, a front desk safe and a lift. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Downtown Santiago hotel include Costanera Center and Parque Arauco Mall.

What's nearby

  • Santa Lucia Hill - 1 min walk - 0.2 km
  • Lastarria District - 3 min walk - 0.3 km
  • Plaza de Armas - 7 min walk - 0.7 km
  • Santiago Town Square - 9 min walk - 0.8 km
  • Palacio de la Moneda - 15 min walk - 1.3 km

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 5 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive

Restaurants

  • ‪Thai Express - ‬3 min walk
  • ‪Castaño - ‬2 min walk
  • ‪Papamongo Asiatica Restorant - ‬2 min walk
  • ‪New Horizon - ‬3 min walk
  • ‪Café Resto Bar Creolé - ‬2 min walk

About this property

Plaza Suites

There's a restaurant on site. Plaza Suites offers its guests an indoor pool, an outdoor pool, and a fitness centre. Plaza Suites also features a terrace, concierge services, and laundry facilities. Self parking is free.

This 3-star Santiago hotel is smoke free.

  • 55 guestrooms or units
  • Self-service laundry
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Dining venue
Plaza Suites offers 55 accommodations with a safe and coffee/tea makers. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels.

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  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour airport shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 10000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CLP 10000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover and Diners Club.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Plaza Suites Aparthotel
Plaza Suites Aparthotel Santiago
Plaza Suites Santiago
Plaza Suites Apartment Santiago
Plaza Suites Hotel
Plaza Suites Santiago
Plaza Suites Hotel Santiago

Frequently asked questions

What is the cancellation policy at Plaza Suites?

Plaza Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Plaza Suites?

Yep, Plaza Suites has a free self car park.

Does Plaza Suites have a pool?

Plaza Suites has an outdoor pool and an indoor pool.

Is there a free airport shuttle available at Plaza Suites?

No, Plaza Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Plaza Suites?

Yep, you can grab a meal at Plaza Suites's onsite restaurant.

What time are check-in & check-out at Plaza Suites?

Check-in begins at 3 PM. Check-out time is noon.

Plaza Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 64 out of 357 reviews
Rating 8 - Good. 133 out of 357 reviews
Rating 6 - Okay. 89 out of 357 reviews
Rating 4 - Poor. 35 out of 357 reviews
Rating 2 - Terrible. 36 out of 357 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Vince, Florida, USA

Disliked: Staff & service

Takes some getting used to

This isn't really a hotel for tourists especially if you speak no Spanish. It is geared to intermediate term rentals to people in town temporarily, say for work assignment. There are limited hotel services. Sheets and towels are changed every three days. However, it is in a very good location, near a great restaurant district and walking distance to the main plaza of town. The suite is comfortable and includes a small kitchen. You can stock it at the nearby grocery store.
Stayed 4 nights in Mar 2018

2/10 Terrible

heidi, Victoria bc canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel room had cockroaches and was very noisy.

The room was over a very busy narrow street and the traffic noise reverberated into the room . If one closed the window it was too hot. THERE was a hawker shouting out her wares well after 11 pm every night.They provide only 1 roll of toilet paper and the store only sells packs of 4. We want to cancel our reservation to return there on 117 January.please contact us.
Stayed 3 nights in Dec 2017

8/10 Good

Maria , London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Apartment in central Santiago

This isn't a hotel, it is an apartment in a fairly large block. When I first got to the building I wasn't impressed by the condition of the reception area and seriously became to question my decision to choose this accommodation. I was directed to a apartment number and thought this was my apartment, but it is actually an office and reception and I was able to book in with no problems. I was then taken to my loft style apartment, which I loved! It was clean, it had a balcony and it was quiet. I was there for 2 weeks; cleaners came in every now and then, changed the bedding and towels and did a general tidy up. It suited me and the reason why I was staying in Santiago for 2 weeks (work related). I felt very safe staying there and getting back there at night. This is a very good option if you want a small apartment to stay in rather than a hotel.
Stayed 14 nights in Sep 2017

10/10 Excellent

Marzena, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel and great location. Very nice and friendly staff.
Stayed 4 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Durty, nosy

Alarm rigne all Time for nothing, spring in The Bed, probleme with The parking,
Stayed 10 nights in Aug 2017

6/10 Okay

Gabriel, Buenos Aires

Liked: Staff & service
Disliked: Room comfort

Ok, but...

* Standard room size is quite large * Published pictures are accurate * Indoor pool is not available in winter. This should be told in advance * Bath tube is very slippery, and bathroom has no drain in the floor (?) * Kitchenware is very very limited * Bedside tables have no lamp, there is just one lamp in the bedroom, at the ceiling

4/10 Poor

Mel, Sydney

Disliked: Cleanliness
If you can't speak much Spanish it is quite difficult to communicate with the staff as they didn't speak any English. We were told to message a WhatsApp number if we had any questions or problems that spoke English, after sending two messages we could see that they read them but never got a response.
Stayed 4 nights in Jul 2017

8/10 Good

Jacobus

Liked: Cleanliness, room comfort

Pass the lobbies and get to the apartment.

To find where to get your keys and check in is very difficult. The state of the lobbies and hallways (that smell of pets) are terrible. The apartment itself is small but very nice. I liked it a lot. The area is also very very central for tourist purposes.The wifi is really really bad and slow. One would expect much better when paying more than $50 a night. I was in 1313 block B.
Stayed 1 night in Jun 2017

8/10 Good

HARRY ISTURIZ, Caracas VZL

Liked: Cleanliness, room comfort

Convenient location.

Convenient location. Fast internet, supermarkets and restaurants around, metro stations near.
Stayed 9 nights in May 2017

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
I got to Santiago early in the morning, I just wanted to check my luggage but no one was there so I had to wait about an hour or so. They told me to come back at 2pm so I did. They ended up giving me a room after 3:15. The room was not clean. I found the full bag of trash in the kitchen that the last person staying left, there were some trash on the floor, and one of pillow smelled so bad, it was't obviously washed and changed from last people!! I stayed here 3 nights, but they never came for cleaning. No toilet paper or soap or enough towel for 3 nights. The location is super convenient but very noisy at night. There are supposed to be a swimming pool in the facility but they didn't mention where and I don't think there is one.
Stayed 3 nights in May 2017

8/10 Good

M, Maryland, US

5 nights $200 - good value

Good for the price, but definitely not a hotel. Great location - city center. Lots to do. We were there for only 5 nights - place was small but ok for 2. When booking, they called it a loft - definitely not that. More of an efficiency with the bedroom separated by a sliding door. Modern looking and cute. King size bed was two single put together and not very comfortable, but for the price ($200/5 nights) was a good deal.

4/10 Poor

David

Disliked: Cleanliness, staff & service

Central area no service

There was no service. It's an appartment building where the night shift guards were trying to help me finding the room.... Only suggest to book, if you arrive daytime. Don't believe to the 24-hour promise. It's a promise.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay, excellent value

We booked Plaza Suites last minute as our other accommodation fell through and we had a very pleasant stay. The apartments are located in a convenient part of town, with a supermarket next door and Metro stations a ten minute walk away. Check-in was stress-free, signing in at the main entrance, and then being directed to the Plaza Suites reception in one of the towers. The kitchen was well-equipped, the bed was comfortable, and it was very clean. The wi-fi signal was very strong. It was a bit noisy at night, but we had no trouble sleeping. I would definitely recommend Plaza Suites - excellent value for money.

6/10 Okay

Jaco, Medellin, Colombia

Liked: Staff & service, room comfort
Disliked: Cleanliness

Basic but greatly situated

If you like the center, great food, real city life, this is a great place. You got some nice features close, a nice "zona rossa" close where you can go out eat amazingly and the taxi's will bring you everywhere. It's not ideal for families but more for couples and more experiences travelers. My room was pleasant but to be honest, I couldnt be bothered to ask them to clean the bathroom again because it smelled like urine. A quick clean and it was great. Small but comfortable, good bed and has all the things you need. Internet was ok for browsign but for work (which I had to do quite a bit of) it was... meager. Will gladly return here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

The room is nice and roomy. Slight delay in checking in (allow 15mins) complex is good/location is great.

8/10 Good

Dave, Sheffield, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely clean room in city centre

Very nice and well kept apartment but the wifi service was very poor and unusable, which spoilt the whole stay for me.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Ok location, but....

Room itself ok, but rest hotel pretty shabby condition, internet doesnt work most of the time, limited english skills from staff

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Very nice room, well appointed, Wifi barely usable first night, was fixed next day. TV needed to be reprogrammed, did not let administration know of this issue. Discrepancy between real check-in time, parking cost viz 15000 vs 10000 as listed on website. Information needs to be updated to reflect real times, costs. Despite these issues was very happy and pleased with location, convenience, quality of room. Woul definitely stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location enjoyed walking to the many sites that were by. Nice kitchen Very reasonable rates Thanks

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Chalky, new zealand

Disliked: Cleanliness, property conditions & facilities

You get eat you pay for

Not a good hotel, cheap unpleasant, the only thing that was a downer

10/10 Excellent

GUILLERMO, MEXICALI, MEXICO

Liked: Cleanliness, property conditions & facilities, room comfort

Really comfortable and near main streets

Fullfilled my spects. Just need upgrade front desk attendants image & attitude. Excellent rooms, comfortable, al services, clean, silent, near local shopping and eating areas, close to subway trains. Secure, saddly no time to enjoy swimming pool. Cordial atmosphere. Easy to get to from main streets and vecinities. As I told hotel staff: working hard to return and stay again at this hotel ( hope same "C" building ). Regards Guillermo

6/10 Okay

SA, Sydney Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything... within walking distance

The only upside to this place is that if your a fit enough person you can walk to all the main places. Plaza de armas is a 10-15min Santa Lucia a 2 min walk San Cristobal was a 30-45min incl Bella Vista... hotel itself is just a place to sleep and shower amenities is convenient but you get what you pay for

10/10 Excellent

Florencia, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great deal!

Excelent price for the apart hotel. Bed spacious, clean bathroom and big rooms. Definetly recommend this hotel! Wifi works great.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

american family, sinur

Very convenant, close to every thing, reasonable price