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Mandarin Oriental, Santiago

Where to?

Dates

April 2026

May 2026

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet-friendly
Parking included
Free Wi-Fi
Air-conditioning

24 Apr - 25 Apr

Explore the area

Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025

Place, Parque Arauco Mall
‪4 min walk‬
Place, Parque Araucano
‪4 min walk‬
Place, KidZania Santiago
‪11 min walk‬
Airport, Santiago (SCL-Arturo Merino Benitez)
‪24 min drive‬

Room options

Club Room, 1 King Bed

Excellent

City view
52 sq m
1 bedroom
Sleeps 3
1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds

Exceptional

City view
52 sq m
1 bedroom
Sleeps 3
2 Single Beds

Deluxe Room, 1 King Bed

Exceptional

City view
52 sq m
1 bedroom
Sleeps 3
1 King Bed

Deluxe Room, 2 Single Beds

Exceptional

City view
52 sq m
1 bedroom
Sleeps 3
2 Single Beds

Deluxe Room, 1 King Bed (View)

Exceptional

Mountain view
52 sq m
1 bedroom
Sleeps 3
1 King Bed

Executive Suite

City view
81 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite, Terrace

Exceptional

City view
81 sq m
1 bedroom
Sleeps 3
1 King Bed

Premier Suite

City view
122 sq m
1 bedroom
Sleeps 3
1 King Bed

Grand Suite, Terrace

City view
144 sq m
1 bedroom
Sleeps 3
1 King Bed

Deluxe Room, 2 Queen Beds

City view
47 sq m
Sleeps 3
2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

City view
52 sq m
Sleeps 3
1 King Bed

Executive Room, 1 King Bed

Wonderful

52 sq m
1 bedroom
Sleeps 2
1 King Bed

Executive Room, 2 Queen Beds

Exceptional

52 sq m
1 bedroom
Sleeps 2
2 Queen Beds

Panoramic Suite

City view
141 sq m
1 bedroom
Sleeps 3
1 King Bed

Family Suite, 2 Bedrooms

Sleeps 6
1 King Bed and 2 Queen Beds

About the area

Santiago

A luxury stay in Santiago awaits you at Mandarin Oriental, Santiago. Within just a 15-minute stroll, you'll find Parque Arauco Mall and KidZania Santiago. Highlights at this ski hotel include 2 restaurants, free self-parking and a poolside bar. .The theme restaurant, Senso, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. Origen is the hotel's own cocktail bar. Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to bike hire. 16738 square feet (1555 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of an area shuttle. .With a stay at this 5-property class Las Condes hotel, you'll be 2.1 km (1.3 mi) from Clinica Alemana and 3.1 km (1.9 mi) from Costanera Center.

What's nearby

Parque Arauco Mall - 4 min walk - 0.4 km
Parque Araucano - 4 min walk - 0.4 km
KidZania Santiago - 11 min walk - 0.9 km
Apoquindo - 13 min walk - 1.1 km
Clinica Alemana - 2 min drive - 2.1 km

Getting around

Military Academy Station - 5 min drive
Hospitales Station - 14 min drive
Santiago (SCL-Arturo Merino Benitez) - 30 min drive

Restaurants

‪McDonald's - ‬5 min walk
‪DoubleTree by Hilton Santiago Kennedy - ‬5 min walk
‪Lolita Jones - ‬6 min walk
‪glass17 - ‬5 min walk
‪La Cabrera - ‬8 min walk

About this property

Mandarin Oriental, Santiago

This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Santiago hotel.

1 building

310 guestrooms or units

22 levels

2 dining venues

16738 sq ft of conference space

1555 sq. m of conference space

Built in 1992

Deli

Childcare (surcharge)

Umbrellas for the pool

Charging station for electric cars

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Bellhop

Lift

Smoking in designated areas

Water dispenser

Bar or lounge

Coffee shop

Bar by the pool

Mandarin Oriental, Santiago offers 310 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Pool
Breakfast included
Pet-friendly
Parking included

27 Mar - 28 Mar

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Area shuttle (surcharge)
Ski shuttle (surcharge)
Limo/town car service
Free self parking on site
Limited on-site self parking

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 45 for adults and USD 23 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

Atrium
Matsuri
Origen
Senso

Things to do

18-hole adjacent golf course
Bicycle rentals
Bicycle storage
Children's pool
Seasonal outdoor pool
Stereo

Family friendly

Babysitting (surcharge)
Children's pool
In-room cot
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

11 meeting rooms
Business centre
Computer station
Conference centre (16,738 square foot of space)

Outdoors

Garden
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Handrails in hallways
Handrails in stairways
Lift
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible restaurant
Wheelchairs on site

1 building
100% renewable energy
22 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1992
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Rooftop garden
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Composting
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 50 per pet, per day, plus a one-time cleaning fee of USD 50
Only dogs are allowed
Maximum 1 (weight limit: 40 lb per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for USD 100.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: from approximately USD 45 for adults and from USD 23 for children
Pet fee: USD 50 per pet, per day plus a one-off USD 50 cleaning fee
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

The seasonal pool will open in September and close in March.
Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Santiago Mandarin Oriental

Grand Hyatt Santiago Hotel

Santiago Grand Hyatt

Grand Hyatt Santiago Hotel Santiago

Hyatt Santiago

Santiago Hyatt

Santiago Mandarin Oriental

Mandarin Oriental, Santiago Hotel

Hotel Santiago by Mandarin Oriental

Mandarin Oriental, Santiago Santiago

Mandarin Oriental, Santiago Hotel Santiago

Frequently asked questions

What is the cancellation policy at Mandarin Oriental, Santiago?

Mandarin Oriental, Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mandarin Oriental, Santiago?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Santiago on 24 Apr 2026 start from AU$376, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mandarin Oriental, Santiago?

Yep, Mandarin Oriental, Santiago has a free self car park. Onsite parking is limited.

Does Mandarin Oriental, Santiago have a pool?

Mandarin Oriental, Santiago has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from September to March.

What makes Mandarin Oriental, Santiago a romantic place to stay?

Garden-view dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mandarin Oriental, Santiago.

Is Mandarin Oriental, Santiago family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Mandarin Oriental, Santiago is a hit with families.

Does Mandarin Oriental, Santiago serve breakfast?

You bet, cooked-to-order brekkie is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mandarin Oriental, Santiago?

No, Mandarin Oriental, Santiago does not offer an airport shuttle service.

Is there a bar or restaurant at Mandarin Oriental, Santiago?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mandarin Oriental, Santiago?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mandarin Oriental, Santiago?

Dogs are welcome at Mandarin Oriental, Santiago, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Is there a golf course on site at Mandarin Oriental, Santiago?

There is a golf course next to Mandarin Oriental, Santiago.

Mandarin Oriental, Santiago Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8/10 Good

mark

25 Dec 2025

Liked: Cleanliness, staff & service, amenities

Most staff are absolutely superb. The pool area is without doubt a gem and an oasis in this beautiful city especially in the summer months. Rooms are huge and well furnished with lovely high pressure showers. Huge windows complement the rooms with amazing views of the snow capped Andes mountains. Breathtaking! Just two aspects let the hotel down from excellent to good. On check in, rather than provide a room immediately, the reception staff seem (as in many hotels) to wield too much power and make you wait until official check in time or even later! The hotel was definitely not full and these staff could easily have provided a room for us. In fact they stated they would e Mail me when our room was ready. They did not and when I asked about our room after the 3pm deadline, they manufactured a lame excuse about not contacting us! The other problem was carpet in our room(s) For a beautiful five star property, they were really dirty! We actually moved from one room to another because of this reason but the second room was as bad as the first! Please wash / clean the carpets. It’s not right or fair to your guests. Thank you.

Stayed 3 nights in Dec 2025

10/10 Excellent

Suzanne

21 Dec 2025

Stayed 1 night in Dec 2025

8/10 Good

Caroline

20 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2025

10/10 Excellent

Lin

Travelled with family

15 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is spacious with outstanding design, facing beautiful views. Bath designs and two-shower heads made users feel very comfortable. The breakfast through room service orders is excellent, we ordered pre-evenings, the service staff delivered exactly on times early morning. Food quality is super, with delicious taste and healthy options. Taxi arrangement is the best out of all my past experience. The price is even lower than Uber, driver came onsite waiting for us 10min before requested time, with a very good suv, and smooth driving to airport. All staff from reception desk, room service, restaurant, are very friendly and doing their job efficiently.

Stayed 3 nights in Dec 2025

10/10 Excellent

Victor

10 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great staff in a wonderful hotel.

Stayed 1 night in Dec 2025

10/10 Excellent

Wei-Li

Travelled with family, Travelled with group

10 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Friendly and courteous staff. Spacious, clean and comfortable room. Ground is well kept. Beautiful hotel. Convenient location with shops and restaurants within walking distance. Safe neighborhood.

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

10 Dec 2025

Stayed 4 nights in Nov 2025

10/10 Excellent

Patricio, Miami

5 Dec 2025

Stayed 1 night in Nov 2025

10/10 Excellent

Mariano

3 Dec 2025

Liked: Cleanliness, property conditions & facilities

Great hotel, staff, food, location, EVERYTHING!

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

2 Dec 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Mauricio

28 Nov 2025

Stayed 3 nights in Nov 2025

10/10 Excellent

Kristine, DPO

Travelled with family

23 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved this hotel. It’s like an oasis in the city, with fantastic pool and dining options. We loved it!

Stayed 1 night in Nov 2025

10/10 Excellent

varvara

20 Nov 2025

Stayed 1 night in Nov 2025

10/10 Excellent

Cristian

19 Nov 2025

Stayed 5 nights in Nov 2025

10/10 Excellent

Janet

31 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

À la carte breakfast …Very generous servings and wonderfully fresh.

Stayed 2 nights in Oct 2025

10/10 Excellent

Mauricio

26 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Domo Arigato

Stayed 3 nights in Sep 2025

10/10 Excellent

Francisco

Travelled with partner

17 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

In my opinion this is the best hotel in Santiago. Rooms are large with stunning views of the Andes mountains. Well kept facilities, well trained staff and a terrace/pool area that’s a true oasis in a very busy city with warm temperatures 9 or 10 months of the year.

Stayed 4 nights in Sep 2025

2/10 Terrible

Ana Carolina

Travelled with family

16 Oct 2025

Disliked: Staff & service, amenities

Terrible staff...rude, impolite. Worst check-in in my life.

Stayed 1 night in Oct 2025

10/10 Excellent

Lizzette Yolanda

Travelled with group

15 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service ; beatiful and great hotel !

Stayed 8 nights in Aug 2025

10/10 Excellent

Erica

11 Oct 2025

Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Travelled with partner

8 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic experience. Everything about it including the walkability to restaurants and shopping. Camilo at Concierge’s was fantastic helping me with my wine tours. I will return!!!

Stayed 5 nights in Oct 2025

10/10 Excellent

Chong

4 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent. Living up to its name and standard as a mandarin oriental. Gym was perfect although if the gym have some kind of facing will be nice apart from that amenities, food selection, near to shopping etc all you could expect of a 5 star hotel

Stayed 1 night in Sep 2025

10/10 Excellent

Baiju, Alperton

11 Sept 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Mauricio

1 Sept 2025

Stayed 5 nights in Aug 2025

10/10 Excellent

Axel

Travelled with partner

31 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient location. Beautiful views to the mountains

Stayed 1 night in Aug 2025

Mandarin Oriental, Santiago

Photo gallery for Mandarin Oriental, Santiago

Reviews

Popular amenities

Explore the area

Room options

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View)

View all photos for Executive Suite

Executive Suite

View all photos for Suite, Terrace

Suite, Terrace

View all photos for Premier Suite

Premier Suite

View all photos for Grand Suite, Terrace

Grand Suite, Terrace

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

View all photos for Panoramic Suite

Panoramic Suite

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

You may also like

DoubleTree by Hilton Santiago Kennedy

About the area

Santiago

What's nearby

Getting around

Restaurants

About this property

Mandarin Oriental, Santiago

Similar properties

Hyatt Place Santiago/Vitacura

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as