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Aparthotel

Altura Suites

Property class: 4

Photo gallery for Altura Suites

A modern living space with a dining area, a sofa, and a balcony with a view of the city.
A modern living room with a grey sofa, wooden flooring, and a kitchen area with a refrigerator and bar stools.
A bedroom with a large bed, a balcony with a view of the city, and a chair.
A modern kitchen with wooden cabinets, a microwave, and a dining area with a glass table and white chairs.
A modern living room with a grey sofa, a glass coffee table, and a kitchen in the background.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Outdoor space
  • Breakfast available

Explore the area

View map
Merced 562, departamento 1006A, Santiago, Region Metropolitana, 8320148
  • Place, Santa Lucia Hill
    ‪2 min walk‬
  • Place, Lastarria District
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Apartment

A bedroom with a large bed, a balcony with a view of the city, and a chair.

Apartment

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Comfort Loft

A modern living room with a grey sofa, a glass coffee table, and a kitchen in the background.

Comfort Loft

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

Santiago

Altura Suites puts you in the heart of Santiago, within a 20-minute stroll of popular places like Plaza de Armas and Palacio de la Moneda. Highlights at this aparthotel include free self-parking, and in-room kitchens and free WiFi. .Each apartment is individually furnished and features a TV with satellite channels, along with a sitting area, free local calls and a safe. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a hairdryer and free toiletries are also available. Housekeeping is not available. .This smoke-free aparthotel offers free WiFi in public areas, a 24-hour front desk and a garden. Additionally, you'll find laundry facilities, a corner/local shop and a front desk safe. Continental breakfast is available daily between 8:00 AM and 11:30 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 4-property class Downtown Santiago aparthotel include Costanera Center and Julio Martinez Pradanos National Stadium.
View more Aparthotels in SantiagoOpens in a new window

What's nearby

  • Santa Lucia Hill - 2 min walk - 0.2 km
  • Lastarria District - 4 min walk - 0.4 km
  • Pontifical Catholic University of Chile - 7 min walk - 0.7 km
  • Plaza de Armas - 8 min walk - 0.7 km
  • Santiago Town Square - 9 min walk - 0.8 km

Getting around

  • Bellas Artes Station - 2 min walk
  • Santiago Central Station - 14 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive

Restaurants

  • ‪Sky Somelier - ‬1 min walk
  • ‪Café Mosqueto - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Monstrum - ‬1 min walk
  • ‪Thai Express - ‬1 min walk

About this property

Altura Suites

Altura Suites offers its guests a garden, laundry facilities, and a corner/local shop. Public spaces have free WiFi. Altura Suites also features a front desk safe and a lift. Limited free parking is available on a first-come, first-served basis.

This 4-star Santiago aparthotel is smoke free.

  • 20 guestrooms or units
  • 22 levels
  • 4 buildings
  • Built in 2010
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Corner/local shop
  • Garden
  • Lift
  • No smoking on site
Altura Suites offers 20 accommodations with a safe and a hairdryer. This individually furnished accommodation has separate sitting areas. Satellite televisions are provided. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Similar properties

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Mercure Santiago Centro
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  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,000 reviews
The price is AU$111
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Mercure Santiago Centro

Property amenities

Ski

  • Ski shuttle nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking; reservations required
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 5 for adults and USD 5 for children

Bedrooms

  • Bedroom
  • Free extra futon

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch TV with satellite channels

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Free local calls
  • Grocery/convenience store
  • Iron/ironing board on request
  • No housekeeping service
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In a historical district
  • In the city centre
  • Near a metro station

Things to do

  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • 22 floors
  • 4 buildings
  • Built in 2010
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10 per stay.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 5 for adults and from USD 5 for children
  • Crib (infant bed) fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Property is also known as

Altura Suites
Altura Suites Aparthotel
Altura Suites Aparthotel Santiago
Altura Suites Santiago
Altura Suites Apartment Santiago
Altura Suites Apartment
Altura Suites Santiago
Altura Suites Aparthotel
Altura Suites Aparthotel Santiago

Frequently asked questions

Is parking available at Altura Suites?

Yep, Altura Suites has a free self car park. Onsite parking is limited.

Does Altura Suites serve breakfast?

Sure does, continental brekkie is served daily from 8:00 AM to 11:30 AM.

Is there a free airport shuttle available at Altura Suites?

No, Altura Suites does not offer an airport shuttle service.

What time are check-in & check-out at Altura Suites?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Altura Suites?

No, only service animals are allowed.

Altura Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 413 out of 1119 reviews
Rating 8 - Good. 455 out of 1119 reviews
Rating 6 - Okay. 152 out of 1119 reviews
Rating 4 - Poor. 54 out of 1119 reviews
Rating 2 - Terrible. 45 out of 1119 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Não
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Tv no funciona

En general buena normal pero la tv no funcionó y nadie fue capaz de dar una solución
Stayed 1 night in Apr 2020
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Milivoj

Práctico departamento muy buena ubicación solo es muy necesario disponer del equipo A/C operativo en el departamento no funcionó y no hubo respuesta al requirimiento
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort

I can recommend in 100%

Great place near the city center, helpful English speaking staff, very clean and comfortable rooms
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Room comfort

Increible que no tengan Aire acondicionado!

El departamento en general es completo y a primera vista cómodo por su espacio, aunque su cama y futón están realmente viejos y son muy incómodos, y la suite no tenía TV en la habitación (estaban las perforaciones y el cable suelto) El edificio tiene mucha seguridad de acceso (condominios Infinito) y esta en una muy buena ubicación en el centro de la ciudad. Pero el gran problema de este hospedaje es que NO TIENE AIRE ACONDICIONADO (ni calefacción). El único aparato disponible para refrescar la suite era un pequeño ventilador de esritorio. La verdad que este faltante es inadmisible en un hospedaje catalogado como 3 estrellas!!! Sobre todo en una ciudad como Santiago en donde en verano las tempraturas superan cómodamente los 30 grados (33 el día de mi Check In). y el mismo día a la mañana 14, Cuando fui a reclamar, en recepción me dijeron que ninguna Suite poseía Aire acondicionado, por lo que les indiqué que cancelaría mi reserva para buscar otro hospedaje. Ellos lo aceptaron y me pidieron que me comunique con hotels.com/Expedia para el reembolso. Ahora desde hotels.com me indican que el establecimiento NO acept{o reembolsar nada y ellos tampoco se hacen responsables. Mala fe del establecimiento y mala fe de hotels.com que cataloga este departamento como 3 estrellas. En el mismo edificio hay muchos establecimientos que alquilan suites similares, pero con aire acondicionado Frio/calor.
Cocina completa; mesa alta con bancos
Habitación, cama King MUY incomoda, resortes vencidos
Living con futón inutilizable, se sienten las maderas al sentarte
NO habia TV en habitación, en fotos de su web las habitacipones tienen TV, no solo el Living.
Stayed 7 nights in Mar 2020
Verified review

8/10 Good

Liked: Amenities
Lo bien situado que esta y la distribución del mismo. A tener en cuenta que fallan las tarjetas que hacen de llave para las puertas de acceso al edificio.
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and standard, however, no ac in my room, good to know.
Stayed 7 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sijainti on hyvä, paljon nähtävää kävelymatkan päässä. Lähialue tuntuu turvalliselta. Kauppapalvelut ja ruokaravintolat kävelymatkan päässä.
Stayed 6 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Amenities
Had everything we need for a good stay in Santiago. Grocery very near as well as metro system, buses also.
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Disliked: Cleanliness
Great location but not very clean. Only one towel per person and if you want more you have to go to the office to get it. No air conditioning and only one fan.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Staff goes all out to help. They have treated us very kindly during corona virus stresses.
Stayed 4 nights in Mar 2020
Verified review

6/10 Okay

Liked: Room comfort

Appartement bien situé

Problème pour entrer dans l'appartement car soucis avec les clefs donc on a atendu 45 minutes. Lit très confortable mais peu de pression dans la douche, petit salon ouvert sur la cuisine. Hôtel bien situė.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Had full size fridge, electric tea pot and a nice view of the castle.
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Não é um hotel, mas um flat. Não tem arrumação frequente, e o café da manhã é dispensável, melhor ir ao mercado ao lado e preparar no apartamento. Mas é moderno, o espaço é bom, e a manutenção adequada. A localização é excelente, no centro, perto de tudo mas razoavelmente quieto. O custo benefício é ótimo, especialmente viajando com família.
Stayed 7 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay while visiting Santiago for a few days. It is in the heart of the historic part of the city. In walking distance to many landmarks. I stayed on the 22nd floor and the view from my balcony was amazing ! The unit didnot have an AC but didnot need it even during the summer months because of the breeze coming thru the windows. The hallways had food smell but didnot have any smell in my unit. The breakfast served in the mornings was excellent ! I recommend staying here.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Third time stay at Altura the staff is awesome
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recepção do local assusta ! Contudo, a acomodação é confortável. No meu quarto não tinha ar condicionado. Valeu
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Gostei da localização, próximo de vários pontos turístico e restaurantes. O quarto é agradável mas a limpeza é por nossa conta, então a dica é deixarmos sempre organizado. E problemas eventuais a recepção nos ajudou sempre que nescessário.
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 숙소

4박 시 1박 무료에다가 기본 가격도 저렴한데 안전하고 깨끗하고 너무 좋았어요 같은 가격에 다른 곳에서는 원룸에서 자야하는데 투룸인 것부터 너무 좋았고 샤워기나 부엌 사용도 가능해서 좋았습니다 산티아고 가시는 분들 꼭 여기서 묵어주세요 ㅠㅠㅠ 너무 좋아요
Stayed 5 nights in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, amenities
We added a night to our stay at the beginning of our stay due to a change in our itinerary. We checked In and clearly explained that we had two separate reservations but due to the large amount of luggage we had we didn’t want to change rooms. The second day we found a note in the room leaving the impression that we forgot to leave. We went to the desk and spoke with the manager “William” who told us we had made an error and either needed to change rooms (after 8 pm) or pay more. He was abrupt, condescending and rude stressing the message that we had made the error. He only listened when he was called out for his consistent interruptions. It still didn’t make a difference and cost difference was minimal and not worth repacking and changing rooms. William made what was a great impression poor.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Bra läge lungt och tyst närhet till restauranger välplanerad lägenhet
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Apartamento pequeno mas bem inteligente, tem espaço para tudo. Muito bonito e ótima localização.
Stayed 4 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Mala experiencia! Era bueno, ahora es pésimo pero

No hay aire acondicionado, cuidado! Hay que dejar un depósito de u$s 100. Las habitaciones no están bien, están descuidadas, la limpieza no es buena. La condición general es mala. El personal es atento, pero todo esto escapa a ellos. Malo malísimo pésimo. Buena ubicación Worst apart hotel ever! No air conditioning! They request a u$s 100 deposit, the cleanliness was terrible, the overall condition was poor, well located.
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vriendelijk en behulpzaam personeel. Goed bed. Veilige omgeving.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia...!

Muy buena experiencia, 100% recomendable
Stayed 28 nights in Dec 2019