Best Western University Inn Santa Clara

2.5 star property
Hotel with free breakfast, in the vicinity of Winchester Mystery House

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(36 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Shower/bath combination
Hydromassage showerhead
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Shower/bath combination
Hydromassage showerhead
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Shower/bath combination
Hydromassage showerhead
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(60 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santa Clara

Best Western University Inn Santa Clara puts you in the centre of Santa Clara, 4.1 km (2.5 mi) from Winchester Mystery House and 6.7 km (4.1 mi) from SAP Center at San Jose. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 6 AM and 10 AM. .Sights within a 15-minute drive of this Santa Clara hotel include California's Great America and Levi's Stadium.

What's nearby

  • Santa Clara University - 16 min walk - 1.4 km
  • Westfield Valley Fair Shopping Mall - 4 min drive - 4.0 km
  • Winchester Mystery House - 5 min drive - 5.4 km
  • California's Great America - 8 min drive - 7.2 km
  • Levi's Stadium - 8 min drive - 7.2 km

Getting around

  • Santa Clara Station - 5 min drive
  • Bonaventura Station - 6 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Jack in the Box - ‬10 min walk
  • ‪Tay Ho - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Mission City Grill - ‬5 min walk

About this property

Best Western University Inn Santa Clara

Hotel with free breakfast, in the vicinity of Winchester Mystery House
Best Western University Inn Santa Clara offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western University Inn Santa Clara. Free self parking is available.
  • 70 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Lift
Best Western University Inn Santa Clara offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels.

This Santa Clara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Ramada Limited Motel Santa Clara
Ramada Limited Santa Clara
Best Western University Inn Santa Clara
Best Western University Santa Clara
Best University Santa Clara
Best Western University Inn Santa Clara Hotel
Best Western University Inn Santa Clara Santa Clara
Best Western University Inn Santa Clara Hotel Santa Clara

Frequently asked questions

Is parking available at Best Western University Inn Santa Clara?

Yep, Best Western University Inn Santa Clara has a free self car park.

How much does it cost to stay at Best Western University Inn Santa Clara?

As of 2 July 2025, prices found for a 1-night stay for 2 adults at Best Western University Inn Santa Clara on 18 July 2025 start from AU$216.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western University Inn Santa Clara have a pool?

Best Western University Inn Santa Clara has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Best Western University Inn Santa Clara family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western University Inn Santa Clara is a hit with families.

Does Best Western University Inn Santa Clara serve breakfast?

You bet, travelers speak well of the free full brekkie here! Offered daily from 6 AM to 10 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western University Inn Santa Clara?

No, Best Western University Inn Santa Clara does not offer an airport shuttle service.

What time are check-in & check-out at Best Western University Inn Santa Clara?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Best Western University Inn Santa Clara?

No, only service animals are allowed.

Best Western University Inn Santa Clara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 346 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Above Board Construction & Roofing, Redding

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access and in a good area.
Stayed 3 nights in Mar 2025

8/10 Good

Christy

Stayed 3 nights in Mar 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Fairly recently updated rooms. No carpet which is a huge plus.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Shopping and food just down the road. Near airport.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eric

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winchester Mystery House
Night Sky
Stayed 1 night in Jan 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, delicious breakfast, clean and safe room. Quiet. 😃
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Juan

Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Dawn R

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The rooms are really rundown and the place is understaffed. There is no manager on duty and no one else available. The first room #4 I was the key pad on the door didn't work, after them giving me 3 different keys to try again, it only opened with the Master Key. The second room #5 they gave me the air conditioning stopped working in the middle of the night and there were no screens on the windows. It was hot, and loud and noisy without the air on. The next night I requested help with the air conditioning to see if they could show me how it works but they said they couldn't do anything about it because there was no one else but the front desk person. The night staff person was lovely but couldn't leave her post to help so she changed my room. I changed rooms ( which was a hassle) but the bathtub didn't drain. . The day staff person should not be in the hospitality business. She has an attitude and does not know how to effectively handle issues that arise. She was unkind and not helpful at all. I have asked for a refund.
Stayed 2 nights in Feb 2025

8/10 Good

Ted

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Zu Qiang

Stayed 1 night in Feb 2025

6/10 Okay

Alfredo

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

John

Disliked: Staff & service
the vibe was weird when I checked in
Stayed 4 nights in Jan 2025

8/10 Good

Daniel

Stayed 1 night in Feb 2025

2/10 Terrible

Yoisy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unacceptable Security & Poor Customer Service I had a terrible experience at this hotel. I checked in around 6 PM, and shortly after, my daughter and I went out for dinner. When we returned, I realized that the door to our room wasn’t locking properly, leaving our room completely accessible to anyone from the street. Concerned for our safety, I immediately informed the front desk. The response I got was that "someone would probably come to fix it," and I was told to wait inside the room. Feeling unsafe, I had to call a friend to stay with us while we waited. It took five hours—until 11 PM—for someone to finally arrive and attempt to fix the lock. At that point, I was completely exhausted, so I was relieved when it seemed like the issue was resolved. However, at 5 AM, when my friend left, I realized that the door lock was once again not working. I was supposed to check out at 11 AM, but due to the security risk and my tight schedule, I had no choice but to pack up all my belongings, load them into my car, and check out at 7 AM. I informed the front desk again, but at that point, my frustration had already peaked. This experience was completely unacceptable. A properly functioning door lock is a basic expectation at any hotel. The lack of urgency in addressing such a serious security concern left me feeling unsafe the entire night. I will not be returning to this hotel, and I would strongly advise others to think twice before staying here.
Stayed 1 night in Jan 2025

8/10 Good

Nafees

Liked: Cleanliness, staff & service, property conditions & facilities
No variety of breakfast
Stayed 3 nights in Jan 2025

8/10 Good

Sheldon

Business traveller
Liked: Cleanliness, staff & service, amenities
Good value for the money. Plumping in the shower was suspect.
Stayed 3 nights in Jan 2025

8/10 Good

Dae, San Jose

Stayed 1 night in Jan 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is so close to the San Jise Airport and convenient to anywhere you're traveling in the Silicone Valley
Stayed 5 nights in Jan 2025

10/10 Excellent

RAMON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant place

The TV did not work and after the front desk clerk tried to fix it, we were moved to another room. This was a slight inconvenience as we'd already unpacked. Coil boxspring was odd and a little noisy but we must have gotten used to it. The mattress was comfortable. The washclothes looked worn, these should all be replaced. Breakfast was ok. Given all of this, i would stay here again as it was a quiet place to rest.
Stayed 1 night in Jan 2025