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Best Western Plus Holiday Sands Inn & Suites

2.5 star property
Hotel on the beach, with seasonal outdoor pool

Photo gallery for Best Western Plus Holiday Sands Inn & Suites

Lobby
Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)
Lobby
Exterior
Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Laundry
The current price is AU$137
includes taxes & fees
15 Dec - 16 Dec

Explore the area

View map
1330 E Ocean View Ave, Norfolk, VA, 23503
  • Place, Norfolk Beaches
    ‪1 min walk‬
  • Place, Community Beach
    ‪14 min walk‬
  • Place, Ocean View Beach
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;with Sofabed)

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

Deep-soaking bathtub, hydromassage showerhead, free toiletries

Standard Room, 1 Queen Bed, Accessible, Oceanfront (Walk-in Shower;Pet Friendly)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

7.6 out of 10
Good
(24 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Balcony, Oceanfront (Larger Room;with Sofabed)

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Deep-soaking bath
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Hairdryer
  • Sleeps 6
  • 2 King Beds

Standard Room, 2 Queen Beds, Balcony, Oceanfront (Pet Friendly)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Oceanfront

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Deep-soaking bath
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Larger Room, Sofabed, Balcony, Ocean Front, Kitchen

  • Sleeps 4

King Suite - Non-Smoking/ Pet Friendly Room

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Living Area, Microwave and Mini-Refrigerator

  • Sleeps 4

One Bedroom Queen Suite with Two Queen Beds with Kitchen - Non smoking

  • Sleeps 6

Queen Room with Sofa Bed - Ocean Front/Disability Access

  • Sleeps 4

Queen Room with Two Queen Beds - Non-Smoking /Pet Friendly

  • Sleeps 4

Queen Room with Two Queen Beds - Non Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking

  • Sleeps 4

Queen Suite with Two Queen Beds - Non-Smoking/Pet Friendly Room

  • Sleeps 6

Accessible Pet Friendly Ocean Front Queen Room with Walk in Shower

  • Sleeps 4

Ocean Front 2 Queen Room with Balcony

  • Sleeps 4

King Suite With Sofabed-Non Smoking

  • Sleeps 4

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About the area

Norfolk

At Best Western Plus Holiday Sands Inn & Suites you'll be within steps of Norfolk Beaches and Chesapeake Bay. Highlights at this beachfront hotel include free daily breakfast, free self-parking and a 24-hour business centre. .Spend the day at the beach and enjoy the on-site gym and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free full breakfast is offered between 6 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of limited parking. .Attractions within a 15-minute drive of this Cottage Line hotel include Naval Station Norfolk and Old Dominion University.

What's nearby

  • Norfolk Beaches - 1 min walk - 0.2 km
  • Community Beach - 14 min walk - 1.2 km
  • Ocean View Beach - 2 min drive - 2.1 km
  • Maple Avenue Dog Park - 3 min drive - 2.5 km
  • Naval Station Norfolk - 8 min drive - 7.6 km

Getting around

  • Norfolk Station - 20 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Dairy Queen - ‬2 min drive
  • ‪Cafe Mudita - ‬3 min drive
  • ‪OV Beach Tavern - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

Best Western Plus Holiday Sands Inn & Suites

Hotel on the beach, with seasonal outdoor pool
Best Western Plus Holiday Sands Inn & Suites offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Holiday Sands Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Norfolk hotel is smoke free.

  • 85 guestrooms or units
  • 5 levels
  • 2 buildings
  • Full breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Best Western Plus Holiday Sands Inn & Suites offers 85 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 27 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night (maximum USD 100 per stay) plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 24 May and close on 06 September.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Holiday Inn
Best Western Holiday Sands
Best Western Holiday Sands Inn
Best Western Plus Holiday Sands
Best Western Plus Holiday Sands Inn
Best Western Plus Holiday Sands Inn Norfolk
Best Western Plus Holiday Sands Norfolk
Holiday Inn Plus
Holiday Inn Sands
Best Western Norfolk
Norfolk Best Western
Best Western Holiday Sands Hotel Norfolk
Best Western Plus Holiday Sands Inn Suites
Plus Sands & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel
Best Western Plus Holiday Sands Inn & Suites Norfolk
Best Western Plus Holiday Sands Inn & Suites Hotel Norfolk

Frequently asked questions

Is parking available at Best Western Plus Holiday Sands Inn & Suites?

Yep, Best Western Plus Holiday Sands Inn & Suites has a free self car park. Onsite parking is limited.

How much does it cost to stay at Best Western Plus Holiday Sands Inn & Suites?

As of 8 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Holiday Sands Inn & Suites on 15 Dec 2025 start from AU$136.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Holiday Sands Inn & Suites?

Yep, Best Western Plus Holiday Sands Inn & Suites is on Norfolk Beaches, which hotel guests give top marks. Fun beach activities include fishing.

Does Best Western Plus Holiday Sands Inn & Suites have a pool?

Best Western Plus Holiday Sands Inn & Suites has a seasonal outdoor pool. The pool is open from May 24 to September 06.

Are there hot tubs in the rooms at Best Western Plus Holiday Sands Inn & Suites?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Plus Holiday Sands Inn & Suites serve breakfast?

Yeah, our travelers can't get enough of the free full breakfast here! Served daily from 6 AM to 10 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Plus Holiday Sands Inn & Suites?

No, Best Western Plus Holiday Sands Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Holiday Sands Inn & Suites?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Holiday Sands Inn & Suites?

Dogs are welcome at Best Western Plus Holiday Sands Inn & Suites, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 36 kg per pet.

Reviews

Best Western Plus Holiday Sands Inn & Suites Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 432 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

Reviews

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and treated us like friends. The balcony view was amazing! The beach was very easy to get to and so clean! It was an amazing trip.
Stayed 3 nights in Sep 2025

8/10 Good

John

Travelled with partner
Did a great job, caring for pets with dog park area. And putting pet owners in roughly the same space. The room was situated well for animals, easy to clean, easy to keep clean. Staff was friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Tevin

Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay super nice staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Nicolas

Stayed 2 nights in Aug 2025

10/10 Excellent

Bibiana, Cliffside park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Van was an excellent team. Member her patience and her kindness were great thank you.
Stayed 1 night in Aug 2025

8/10 Good

Brenda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good place to stay, given the fact that hotel options are very limited in this area, this is the only place we find to be pretty clean and decent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Aug 2025

8/10 Good

Joscelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how it had easy access to the beach.
Stayed 2 nights in Aug 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

Older hotel, but clean. Breakfast was nothing special. Staff was super nice and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Staff

Outstanding guest service! Every person on staff that we encountered was friendly and positive. Very refreshing for someone that works in the hospitality industry and doesn’t always receive such a welcoming spirit. Room was just what we needed fir our 1 night stay.
Stayed 1 night in Aug 2025

6/10 Okay

Mari

Travelled with pets
Disliked: Cleanliness
The room I was put it was noisy all night long. I also was put into a dirty room in the fridge there was someone’s hair the floors were dirty and there was water all over the sink in the bathroom and something spattered all over the wall in the bathroom there was pee on the toilet seat and black stuff on the shower curtain. I talked to the manager and was told they couldnt refund me and I should’ve told them about it when I noticed everything. It was late and I was exhausted from traveling. It was almost like it was my fault for not saying something sooner. The manager told me that she could give me points on my account and that didn’t happen. So I reached out to Expedia to step in for a refund and the hotel declined the request and Expedia closed the case I had against them. Only thing good about the stay was the breakfast in my opinion. I will never stay and will tell all my military friends not to as well.
Stayed 1 night in Aug 2025

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service, room comfort

Okay stay

The good: friendly staff, comfortable beds, great breakfast. The not so good: there was mold in the shower; the wall was crumbling in the bedroom along the floor; I requested for our room to be swept and it was not, nor was there a broom I could borrow.
Stayed 5 nights in Aug 2025

6/10 Okay

Phillip

.
Stayed 1 night in Jun 2025

10/10 Excellent

Cristina

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you just want somewhere to stay and have ridiculously close access to a not crowded beach as well as a pool, this is the place for you. We had a suite which had 2 different bed rooms, one had a kitchenette (no utensils, plates, or cookware fyi), and the other had the bathroom. They were recently renovated and did not have any carpet. Our room was pet friendly and they have an outdoor fenced in pet area. Apparently the rooms in th tower with balconies had carpet still which was gross with the sand and whatnot (heard from another person staying at the hotel there). Breakfast was a normal hotel breakfast but well stocked even though people took plates upon plates of food out of the dining area to their rooms. The lobby had a coffee machine which had better and stronger coffee ans even did espresso drinks. We never used room service or cleaning of our room because of our dog so can't comment there. We would definitely come back. Can't beat the access and rooms for the price.
Stayed 3 nights in Aug 2025

2/10 Terrible

Kenyetta

Travelled with family
Disliked: Staff & service
Checking in was so complicated. I had to cancel my reservation to re book because I could not use my parents if even though they were staying with us and they would also be in the same room. The staff was no able to work something else out or anything. They took the money off my card and still had to pay to rebook so the money already had took 5 to 7 business days to come back and I came on a Saturday
Stayed 2 nights in Jul 2025

8/10 Good

brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Phillip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Invisible at check-in, floors dirty,
Stayed 3 nights in Aug 2025

8/10 Good

Helemelme

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located right at the beach, wasy access and easy check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
A change of towels is necessary on a beach vacation. It is unclear why we didn’t receive towels on our second day after we asked the front desk for them.
Stayed 2 nights in Aug 2025

6/10 Okay

Eunice

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The room had cockroaches, too many flies, and was not very clean.
Stayed 2 nights in Aug 2025

8/10 Good

Taisha

Travelled with family
Liked: Cleanliness
It was nice for me and my family we booked two suites and have a good vacation. A couple of thing i would like to point out. 1). You should had small brooms and dust pans to each room. I asked house keeping and they had nothing. 2). Breakfast should be more then just pork sausages everyday. We were there for 6 days and everyday except 1 pork sausages was on the menu for breakfast. Other then that we had a good time
Stayed 5 nights in Jul 2025