Courtyard by Marriott Norfolk Downtown

3.0 star property
Hotel with an indoor pool, a short walk to Waterside District

Photo gallery for Courtyard by Marriott Norfolk Downtown

Exterior
Daily cooked-to-order breakfast for a fee
Lobby lounge
View from property
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Hot tub
  • Parking available
  • 24/7 front desk
The current price is AU$161
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
520 Plume street, Norfolk, VA, 23510
  • Waterside District
    ‪5 min walk‬
  • Chrysler Hall
    ‪9 min walk‬
  • Norfolk Scope
    ‪11 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(50 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Norfolk

Courtyard by Marriott Norfolk Downtown puts you in the heart of Norfolk, within steps of MacArthur Center and Douglas MacArthur Memorial. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The bistro, The Bistro, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 2992 square feet (278 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 3-property class Downtown Norfolk hotel include Waterside District and within 30 minutes you'll find Norfolk State University.

What's nearby

  • Waterside District - 5 min walk - 0.4 km
  • The NorVa - 6 min walk - 0.6 km
  • USS Wisconsin BB-64 - 6 min walk - 0.6 km
  • Chrysler Hall - 9 min walk - 0.8 km
  • Norfolk Scope - 11 min walk - 0.9 km

Getting around

  • MacArthur Square Station - 3 min walk
  • Norfolk Station - 17 min walk
  • Norfolk, VA (ORF-Norfolk Intl.) - 14 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬7 min walk
  • ‪Gourmet Gang - ‬2 min walk
  • ‪PBR Norfolk - ‬6 min walk
  • ‪The Stockpot Norfolk - ‬4 min walk
  • ‪Subway - ‬2 min walk

About this property

Courtyard by Marriott Norfolk Downtown

Hotel with an indoor pool, a short walk to Waterside District
Courtyard by Marriott Norfolk Downtown offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 2992 square feet (278 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Norfolk Downtown. Parking is available for a fee.

This 3-star Norfolk hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • 2992 sq ft of conference space
  • 278 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,992 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults and USD 2 to 20 for children
  • Self-parking fee: USD 25 per day
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Norfolk Downtown?

Courtyard by Marriott Norfolk Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Norfolk Downtown?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Norfolk Downtown on 5 Oct 2025 start from AU$161.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Norfolk Downtown?

Yep, Courtyard by Marriott Norfolk Downtown has a self car park for USD 25 per day.

Are there any beaches close to Courtyard by Marriott Norfolk Downtown?

The closest beach to Courtyard by Marriott Norfolk Downtown is Norfolk Beaches (12.1 km).

Does Courtyard by Marriott Norfolk Downtown have a pool?

Courtyard by Marriott Norfolk Downtown has an indoor pool.

Is Courtyard by Marriott Norfolk Downtown family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott Norfolk Downtown is a hit with families.

Does Courtyard by Marriott Norfolk Downtown serve breakfast?

You bet, cooked-to-order breakfast is offered on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott Norfolk Downtown?

No, Courtyard by Marriott Norfolk Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Norfolk Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Courtyard by Marriott Norfolk Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Courtyard by Marriott Norfolk Downtown?

No, only service animals are allowed.

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 462 out of 1010 reviews
Rating 8 - Good. 268 out of 1010 reviews
Rating 6 - Okay. 123 out of 1010 reviews
Rating 4 - Poor. 95 out of 1010 reviews
Rating 2 - Terrible. 62 out of 1010 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Clean place to stay. Bathrooms need to be updated (tub) hallways are super hot (June) but staff is friendly. We had room 304, so corner with a king. Tight fit and no luggage racks. Not much of a walk to eat or get to the waterfront. Chrysler Museum is a little over a 20 minute walk.
Stayed 2 nights in Jun 2025

6/10 Okay

Queen_

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Every one was very helpful
Stayed 2 nights in Jun 2025

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in May 2025

8/10 Good

Taylor

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Emily

Travelled with family and small children
Disliked: Amenities
Very friendly staff! Easy check-in. Good, central, walkable location for exploring downtown. Tons of scooters nearby as well to get around town. Easy walk to Waterside restaurants. The hotel needs some love; there is a lot of deferred maintenance especially in the pool area (hot tub was out of order and pool needs resealing. Drains around the pool deck were completely clogged and not draining so there was a lot of standing water), the bathroom inside our room needed some TLC. Shower handle barely worked and I was afraid to turn it out of fear of breaking it. The key cards only worked maybe half the time. Our room smelled musty.
Stayed 2 nights in Jun 2025

6/10 Okay

Patti

Travelled with family
Hotel could use a little face lift
Stayed 1 night in Jun 2025

6/10 Okay

MICHAEL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is super cool and welcoming but the condition of the room is what lead me to my scores here...the couch had a huge stain, there were a pair of used socks in the bed when we pulled the covers back and the fixtures in the room a bit worn out. Upgrades are definitely in order here!
Stayed 1 night in Jun 2025

6/10 Okay

margaret

Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice trip staff was very pleasant and accommodating.Valet staff was excellent.
Stayed 2 nights in Jun 2025

4/10 Poor

Latoya

Disliked: Cleanliness
Na
Stayed 2 nights in May 2025

4/10 Poor

Kenija

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Dawn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have any coffee in our room as they ran out, ended up having to buy coffee at the Bistro even though front desk said they would cover the cost. Housekeeping never checked on us the 3 days we were there. Valet’s were great and friendly!
Stayed 3 nights in May 2025

6/10 Okay

Gerardo

Travelled with family, Business traveller, Travelled with partner
Disliked: Amenities
No parking. Only valet for $25 a day. Free parking is in another structure across the way.
Stayed 1 night in Jun 2025

2/10 Terrible

keisha

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon entering the room it smelled mildewy and Smokey. We left early because I got a migraine from the smell in the room even after spraying something and gotten sick by 12:00, 12:30 a.m. We were leaving.
Stayed 1 night in May 2025

8/10 Good

Asia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom in my room was outdated and the tub wasn’t clean. The entire bathroom needs to be upgraded. The furniture and tv were all dated .
Stayed 1 night in May 2025

10/10 Excellent

laura

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

4/10 Poor

Caadria

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room had a mildew odor that I smelled in hallway in front of the room door. An employee came up and changed the hvac filter which helped just a bit but the HVAC system didnt even work. Tried to turn on the heat and nothing happened. It just blew cool air the entire time. Overall the bed was comfy and the shower was powerful. The valet service was great. It's just old rooms that need updating. I wouldn't stay again due to the mildew smell.
Stayed 1 night in May 2025

8/10 Good

Shanta

Stayed 4 nights in Apr 2025

10/10 Excellent

Alexis

Stayed 1 night in May 2025

10/10 Excellent

Jada

Stayed 1 night in May 2025

10/10 Excellent

Heather, Patton

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Stayed 1 night in May 2025

10/10 Excellent

Antwon, Winston Salem

Stayed 2 nights in May 2025