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Sercotel Hotel Europa

3.0 star property
Hotel with a restaurant, a short walk to Concha Beach

Photo gallery for Sercotel Hotel Europa

Reception
Reception hall
Snack bar
Front of property
Superior Twin Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Room service
The current price is AU$219
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
San Martin, 52, San Sebastián, Gipuzkoa, 20007
  • Place, Concha Promenade
    ‪1 min walk‬
  • Place, Plaza de La Constitucion
    ‪11 min walk‬
  • Place, Donostia-San Sebastian Aquarium
    ‪16 min walk‬
  • Airport, San Sebastian (EAS)
    ‪20 min drive‬

Room options

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Apartment

Classic Apartment

Classic Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

7.8 out of 10
Good
(7 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Minibar
Digital channels
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

7.6 out of 10
Good
(15 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room (Basic)

Basic Room (Basic)

Basic Room (Basic)

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Minibar
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

About the area

San Sebastián

Sercotel Hotel Europa places you in the centre of San Sebastián, steps from Concha Promenade and within a short 5-minute stroll of Cathedral of the Good Shepherd. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7:30 AM and 11 AM. There's also the convenience of self parking. .Attractions within a 30-minute drive of this 3-property class San Sebastián Centro hotel include Concha Beach and Zarautz Beach.

What's nearby

  • Concha Promenade - 1 min walk - 0.0 km
  • Concha Beach - 2 min walk - 0.2 km
  • Plaza de La Constitucion - 11 min walk - 1.0 km
  • Donostia-San Sebastian Aquarium - 16 min walk - 1.4 km
  • Reale Arena - 3 min drive - 2.5 km

Getting around

  • San Sebastian Amara Station - 7 min walk
  • San Sebastian (EAS) - 24 min drive

Restaurants

  • ‪El Bar De Hotel De Londres - ‬3 min walk
  • ‪Sebastopol - ‬1 min walk
  • ‪Bar Swing - ‬4 min walk
  • ‪Ciaboga - ‬3 min walk
  • ‪Rojo y Negro - ‬3 min walk

About this property

Sercotel Hotel Europa

Hotel with a restaurant, a short walk to Concha Beach
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Sercotel Hotel Europa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star San Sebastián hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1990
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sercotel Hotel Europa offers 65 accommodations with minibars and a safe. This accommodation offers separate dining areas. Smart televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Interior entrance

Axel Hotel San Sebastián - Adults Only

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 584 reviews
The price is AU$207
includes taxes & fees
27 Oct - 28 Oct
Axel Hotel San Sebastián - Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight; EUR 25 per day; discounts available
  • Secured, covered parking on site (EUR 25 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: EUR 16 to 16 for adults and EUR 16 to 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 to 16 for adults and EUR 16 to 16 for children
  • Covered self-parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day (492 ft away; open 8:00 AM to midnight)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Sercotel Hotel Europa San Sebastian
Husa Europa Hotel
Husa Europa Hotel San Sebastian
Husa Europa San Sebastian
Husa Europa Hotel San Sebastian - Donostia
Sercotel Europa San Sebastian
Husa Europa San Sebastián Donostia
Sercotel Europa
Hotel Sercotel Europa
Husa Europa
Sercotel Hotel Europa Hotel
Sercotel Hotel Europa San Sebastián
Sercotel Hotel Europa Hotel San Sebastián

Frequently asked questions

What is the cancellation policy at Sercotel Hotel Europa?

Sercotel Hotel Europa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sercotel Hotel Europa?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Sercotel Hotel Europa on 27 Oct 2025 start from AU$218.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sercotel Hotel Europa?

Yep, Sercotel Hotel Europa has a secured covered self car park for EUR 25 per day. Onsite parking is limited.

Are there any beaches close to Sercotel Hotel Europa?

Yep, Sercotel Hotel Europa is a short 6-minute walk from Concha Beach.

Does Sercotel Hotel Europa serve breakfast?

Yep, buffet breakfast is served daily from 7:30 AM to 11 AM.

Is there a free airport shuttle available at Sercotel Hotel Europa?

No, Sercotel Hotel Europa does not offer an airport shuttle service.

Is there a bar or restaurant at Sercotel Hotel Europa?

Yep, they've got a lounge bar and an onsite restaurant that serves Basque cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sercotel Hotel Europa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Sercotel Hotel Europa?

No, only service animals are allowed.

Sercotel Hotel Europa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 321 out of 921 reviews
Rating 8 - Good. 397 out of 921 reviews
Rating 6 - Okay. 152 out of 921 reviews
Rating 4 - Poor. 40 out of 921 reviews
Rating 2 - Terrible. 11 out of 921 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Jun 2025

4/10 Poor

Christian

Travelled with family
Liked: Cleanliness, property conditions & facilities
We arrived 14:15 and the room was not ready. We were in beach clothing and looking for a bath, but we had to go have lunch because the room was not going to be ready before 16:00 hs. Staff was polite but even so is anoying
Stayed 1 night in Jun 2025

10/10 Excellent

Balasubramaniam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Sebastián delight

A wonderful location within walking distance to the beach and old town. Delicious breakfast. San Sebastián has lots to offe.
Stayed 1 night in Jun 2025

6/10 Okay

david

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel covered in scaffolding and noisy workers. Unable to open curtains or windows
Stayed 1 night in May 2025

10/10 Excellent

Greg.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was a short walk to the beach where there is a wide walkway which will take you into the old part if the city in minutes. Staff were very helpful in assisting with our few words in Spanish. There is a lift to the rooms (always appreciated). Car parking is off site but only a couple of minutes walk away. It is operated as separate business so there is an extra charge. I would happily stay here again.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Part of a tour through France and Northern Spain, we stayed here for 3 nights in May. Lovely hotel, great staff and location. We included breakfast and didn’t really need lunch! Walk to centre and promenade only takes 5/10 mins depending on your ability. All flat and a nice walks to the old town for Pinxos and a nice red riocha.😊
Stayed 3 nights in May 2025

8/10 Good

Michelle

Stayed 3 nights in May 2025

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The helpfulness of the staff was impressive. The only tiny recommendation is that there be at least one television station in English.
Stayed 3 nights in May 2025

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Walking distance to everything
Stayed 4 nights in Apr 2025

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is not on site. It would be nice to know in advance exactly what the parking situation is. 25 EUR a day and its only open certain hours. The room was nice, the staff were nice, and the place is clean. It can get noisy outside with window open but with windows closed its very quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable stay. Delicious breakfast buffet. Highly recommend. Nice variety. Best ive seen in Europe with American favorites.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was great! Everyone was cheerful, helpful, and answered all quesrions we had. Thw room itself was clean and beautiful.
Stayed 1 night in Apr 2025

8/10 Good

catherine

Liked: Cleanliness, property conditions & facilities

San Sebastian stay

Good location Room was too hot but was easily changed 2nd room also hot but had a balcony so left door open all night which was ok but the you get a lot of noise. Breakfast ok hot food Luke warm.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosa

Stayed 2 nights in Mar 2025

10/10 Excellent

MARTA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, as well as the property
Stayed 1 night in Mar 2025

8/10 Good

Mustafa, Adana

Travelled with family, Travelled with group
En önemli özelliği şehrin merkezi konumunda olması. Onun dışında vasat. Park için yönlendirdikleri park yeri akşam kapılarını kapattığı için hiç kullanışlı değil. Ama yakınında 24 saat açık kullanışlı park yerleri var
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel just a short walk to the beach. Very nice dining options nearby. If you’re feeling ambitious you can walk to the Aquarium and San Telmo Museum…my husband and I are ages 68 and 85 and we did it.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Warmer breakfast food. Pots with lids not great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. The staff is incredibly friendly and helpful. They pay attention to little things, suggestions, reserving cabs. It is evident they value you as a customer. Rooms are modern, clean and quiet. Location is minutes from beach with amazing dining and shopping options. You will not regret booking here.
Stayed 3 nights in Nov 2024

8/10 Good

Maria, Houston

Stayed 1 night in Oct 2024