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Okako Hotel

1.0 star property
Hotel in San Sebastián, near Concha Beach

Photo gallery for Okako Hotel

Relax in this inviting room with a comfortable bed, desk, and TV, plus a balcony with curtains.
Experience a warm welcome in our inviting lobby, featuring a rustic partition with a framed map and clock, and a cozy reading nook with a wall-mounted shelf.
Two vibrant abstract paintings adorn the wall, featuring dynamic brushstrokes and a simple border.
Stunning staircase with white and dark grey steps, accented by a unique tile pattern and circular mirrors.
Classic two-story building with a symmetrical facade, featuring a central entrance and decorative balconies with potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Iztueta 7, San Sebastián, Gipuzkoa, 20001
  • Plaza de La Constitucion
    ‪9 min walk‬
  • Concha Promenade
    ‪11 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪17 min walk‬
  • San Sebastian (EAS)
    ‪19 min drive‬

Room options

View all photos for Double or Twin Room

Relax in a stylish room with a large bed, abstract art above, and a comfortable workspace.

Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Classic comfort awaits in this inviting room with a large bed, bedside tables, and a window with sheer curtains.

Superior Double Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Relax in a serene space with a neatly made bed, bedside table, and lush greenery.

Single Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

About the area

San Sebastián

At Okako Hotel you'll be within just a 10-minute stroll of San Ignacio Church and Kursaal Congress Centre and Auditorium. Highlights at this boutique hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, tour/ticket assistance and luggage storage. Additionally, you'll find a lift. There's also the convenience of self parking. .Attractions within a 30-minute drive of this Gros hotel include Concha Beach and Zarautz Beach.

What's nearby

  • Kursaal Congress Centre and Auditorium - 5 min walk - 0.5 km
  • Plaza de La Constitucion - 9 min walk - 0.8 km
  • Concha Promenade - 11 min walk - 1.0 km
  • Donostia-San Sebastian Aquarium - 17 min walk - 1.5 km
  • Reale Arena - 3 min drive - 2.9 km

Getting around

  • Gros Station - 2 min walk
  • San Sebastian (EAS) - 21 min drive

Restaurants

  • ‪Bodega Donostiarra - ‬4 min walk
  • ‪Bar Desy - ‬2 min walk
  • ‪La Cristina - ‬2 min walk
  • ‪Donibane - ‬5 min walk
  • ‪La Gintonería Donostiarra - ‬4 min walk

About this property

Okako Hotel

Hotel in San Sebastián, near Concha Beach
Okako Hotel offers its guests tour/ticket assistance and a lift. WiFi is free in public spaces. For a fee, parking is available.

This San Sebastián hotel is smoke free.

  • 12 guestrooms or units
  • 2 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
Okako Hotel offers 12 accommodations with complimentary bottles of water and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This San Sebastián hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

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4.7 out of 5, Exceptional, 238 reviews
The price is AU$204
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 27 per day); discounts available
  • Covered parking on site (EUR 27 per day)

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 27 per day
  • Nearby parking fee: EUR 27 per day (919 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Okako Hotel San Sebastian
Okako Hotel
Okako San Sebastian
Okako
Okako Hotel Hotel
Okako Hotel San Sebastián
Okako Hotel Hotel San Sebastián

Frequently asked questions

What is the cancellation policy at Okako Hotel?

Okako Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Okako Hotel?

Yep, Okako Hotel has a covered self car park for EUR 27 per day.

Are there any beaches close to Okako Hotel?

Yep, Okako Hotel is a short 11-minute walk from Concha Beach.

Is there a free airport shuttle available at Okako Hotel?

No, Okako Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Okako Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Okako Hotel?

No, pets are not allowed.

Okako Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 317 reviews
Rating 8 - Good. 93 out of 317 reviews
Rating 6 - Okay. 18 out of 317 reviews
Rating 4 - Poor. 5 out of 317 reviews
Rating 2 - Terrible. 4 out of 317 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Gloria

Pictures deceptive. Rooms verrry small. Reception staff: Anne very helpful and nice. Male receptionists unhelpful.
Stayed 3 nights in Apr 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice little hotel and great value for the price. Excellent location, easy walk to San Sebastian old town and Gros and conveniently close to to the bus and train stations. Staff very friendly, room nice and clean. Free breakfast (fruit, croissants) in reception every morning. Only complaint is that the coffee machine was out of service 2 of the 3 days i was there.
Stayed 3 nights in Apr 2025

8/10 Good

brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Friendly quick check-in with key explained. Lovely room in great location. Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Jun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked it
Stayed 5 nights in Nov 2024

10/10 Excellent

Hepzibah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, would stay again

Good location, nice property, free coffee and small snacks was a great gesture, a few cobwebs in the room and the wardrobe was dusty inside. Placement of the toilet shoved up against the wall was a little tricky to use. Overall i would stay here again
Stayed 3 nights in Jan 2025

10/10 Excellent

Karla

Stayed 4 nights in Nov 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small 2 star aparthotel really outshines some of the other 3 or 4 star hotels I've stayed in. They really take care of you and make you feel at home, with complimentary snacks, coffee, tea and fruit in the main sitting room that makes you feel like you're in cozy living room. There's artwork and carefully thought out finishes and touches everywhere. The hostess at the front desk, Adriana, was a gem! She was very kind and helpful with loads of information. The location was great, I walked to every major landmark, restaurants and shops. I never had to take public transportation. Be aware that there is no Uber, just taxis if need be. The only negative issue was the train railway was right across the street, so you can hear it coming and going during business hours. So not too early in the morning and not too late in the evening. Not a big deal of you're out and about all day.
Stayed 1 night in Nov 2024

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This lovely little hotel was great. Very clean, the staff at reception was really helpful and gave us tons of tips where yo go to eat and to do. Everything was easy access too. Will definitely go back next time we are in the area.
Stayed 1 night in Nov 2024

10/10 Excellent

yineris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugas super conveniente. Las habitaciones igualmente, si solo buscar comodidad y dormir. La recepción es de 9am a 9pm con atención. No tengo ninguna queja.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cervando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The rooms are small but not tiny. We had a car and had to park several blocks away. They offer coffee and snacks in the lobby for free. They were very friendly and helpful. Will stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute small hotel that is nicely decorated with modern art. Rooms were small but comfortable with beautiful furniture & decoration. The beds were very comfortable. The staff are very nice. At the lobby, there is self-service coffee, tea & snacks. Centrally located to restaurants, shops & the beach.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff from front office to cleaners was helpful. Friendly and courteous! I would return again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Angiberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in an excellent location

The hotel is within walking distance of the train and bus station and to every tourist attraction. The room and bathroom were small but very clean. The amenities in the room (water and glasses) and the coffee/espresso machine and tea, fruit, pastries in lobby were excellent. One thing I did not like was the smell of the 'antique armoire. It was stinky and I did not used it at all. Even with the doors closed the smell permeated into my luggage and my clothes that were hanging in the room. I carried the stinky smell to my new hotel as well. Other than that, I really liked the Okako Hotel and the location.
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room in a good area, reasonable walking distance to everywhere
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The lady that checked us in was most helpful. Lovely that they offered coffee and pastries in the foyer. Huge bed, clean room. Made use of the straighteners in the room to.
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel and location. Is close to train line but noise was not an issue on the whole.
Stayed 4 nights in Sep 2024

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, room comfort
The room was tiny, no reflection of the photos, bed was uncomfortable, feet almost touch toilet from bed, no outside windows/natural light, no 24 hour reception, no reception at check in at 1600. However, clean and very good location to train and bus terminals and old town but still with plenty of restaurants and bars nearby.
Stayed 3 nights in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

frederic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice little hotel!
Stayed 1 night in Sep 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel should be more stars.

Fab location in Gros, easy walk to San Sebastián Old Town. Very friendly and helpful staff. Good map and tips for pinxo bars and restaurants. So close to the beach. Parking in front to drop off bags. Reduced parking in public car park nearby. Very comfortable bed. Water and biscuits in bedroom. Shampoo shower gel and conditioner. Hair dryer and straightening irons. No idea why it is one star as so fabulous. Great decor. My only qualm is I booked superior room with balcony via hotels.com and was given dark interior room. As it happens it was blissfully quiet so slept really well.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Loved the area. So many great food options. The staff was lovely. I would absolutely recommend this hotel. Great price too.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Amenities, property conditions & facilities
Nothing but good things to say. Hosts were very accommodating, great central location, beautiful room and the wonderful bathroom had natural toiletries including conditioner and body lotion which is rare. Would definitely stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

FRANCESCA

Liked: Cleanliness
Really nice room and downstairs facilities - proximity to the station and centre was great. However the aircon was leaking and dripping on the floor, and the shower head was broken. A few fixtures were not properly attached to the wall. We flagged these to staff but weren’t fixed during our stay. Otherwise really nice hotel room and would stay again.
Stayed 2 nights in Aug 2024