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Hotel Palacio de Aiete

4.0 star property
Pet-friendly hotel connected to a shopping centre in San Sebastián with free parking

Photo gallery for Hotel Palacio de Aiete

Relax in our comfortable seating area with leather sofas and coffee tables, surrounded by natural light and WiFi connectivity.
Welcome to our hotel lobby, featuring a curved reception desk, comfortable seating area, and a staircase leading to the upper level.
Relax in comfort with a large bed, bedside tables, and a mirror above, surrounded by a beautiful coastal scene.
Relax in a spacious room with a comfortable seating area, large window, and flat-screen TV.
Relax in a spacious room with a sofa, chairs, and a coffee table, offering a view of the outdoors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
Goiko Galtzara-Berri nº 27, San Sebastián, Gipuzkoa, 20009
  • Concha Promenade
    ‪14 min walk‬
  • Reale Arena
    ‪3 min drive‬
  • Donostia-San Sebastian Aquarium
    ‪12 min drive‬
  • San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for Junior Suite

Relax in comfort with a neatly made bed, desk, and plush armchair.

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Mirador)

Relax in a spacious room with a large bed, comfortable seating area, and a stylish wardrobe.

Double Room (Mirador)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

Relax in comfort with a large bed, bedside tables, and a cozy armchair, offering a peaceful retreat.

Superior Room, Balcony

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quiet Superior Room

Restful retreat with a large bed, wooden headboard, and two bedside lamps.

Quiet Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment (Omega)

Relax in a serene space with a large bed, nightstand, and side table, surrounded by sheer curtains and a framed picture.

Apartment (Omega)

Highlights

Soundproofed
Air conditioning
Mini-fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

Bathroom features a glass-enclosed shower, double sink vanity, and large mirror.

Family Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

Relax in comfort with a large bed, bedside tables, and a mirror above, surrounded by a beautiful coastal scene.

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cookware/dishes/utensils
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Relax in comfort with a large bed, bedside tables, and a mirror above, surrounded by a beautiful coastal scene.

Double or Twin Room

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the area

San Sebastián

You'll be connected to a shopping centre at Hotel Palacio de Aiete, and within a 20-minute stroll of Concha Promenade and Ondarreta Beach. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of limited parking. .Attractions within a 20-minute drive of this 4-property class Aiete hotel include Concha Beach and Zarautz Beach.

What's nearby

  • Miramar Palace - 13 min walk - 1.1 km
  • Concha Promenade - 14 min walk - 1.2 km
  • Reale Arena - 3 min drive - 2.8 km
  • Monte Igueldo - 3 min drive - 2.5 km
  • Donostia-San Sebastian Aquarium - 12 min drive - 3.2 km

Getting around

  • San Sebastian Amara Station - 8 min drive
  • San Sebastian (EAS) - 25 min drive

Restaurants

  • ‪Mandrágora - ‬4 min drive
  • ‪Arnedo - ‬18 min walk
  • ‪La Taberna del Cuelebre - ‬3 min walk
  • ‪Pastelería Casa Aramendia - ‬18 min walk
  • ‪Aspaldiko - ‬20 min walk

About this property

Hotel Palacio de Aiete

Pet-friendly hotel connected to a shopping centre in San Sebastián with free parking
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A fitness centre, a rooftop terrace, and a vending machine are also featured at Hotel Palacio de Aiete. Limited free parking is available on a first-come, first-served basis.

This 4-star San Sebastián hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 4 levels
  • Conference rooms
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Palacio de Aiete offers 75 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 22.50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 7.5 for children
  • Pet fee: EUR 22.50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number HSS652

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Aiete
Hotel Palacio de Aiete
Hotel Palacio de Aiete San Sebastian
Palacio de Aiete
Palacio de Aiete San Sebastian
Palacio De Aiete Hotel
Hotel Palacio Aiete San Sebastian
Hotel Palacio Aiete
Palacio Aiete San Sebastian
Palacio Aiete
Hotel Palacio de Aiete Hotel
Hotel Palacio de Aiete San Sebastián
Hotel Palacio de Aiete Hotel San Sebastián

Frequently asked questions

What is the cancellation policy at Hotel Palacio de Aiete?

Hotel Palacio de Aiete offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Palacio de Aiete?

Yep, Hotel Palacio de Aiete has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Palacio de Aiete?

Yep, Hotel Palacio de Aiete is a short 19-minute walk from Ondarreta Beach.

Does Hotel Palacio de Aiete serve breakfast?

You bet, buffet brekkie is available weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Palacio de Aiete?

No, Hotel Palacio de Aiete does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Palacio de Aiete?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Palacio de Aiete?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Palacio de Aiete Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 234 out of 582 reviews
Rating 8 - Good. 254 out of 582 reviews
Rating 6 - Okay. 57 out of 582 reviews
Rating 4 - Poor. 22 out of 582 reviews
Rating 2 - Terrible. 15 out of 582 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Desiree

Liked: Cleanliness

Would not return!!

We booked an accessible room and the bathroom shower flooded the whole bathroom.The screen was not watertight and the floor was treacherous.We arrived quiet late and so chose to eat at the restaurant.The waitress was incredibly rude!!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a quiet neighbourhood. Not too far to walk i into the city and good nearby buses
Stayed 2 nights in Aug 2024

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service

3 star 🌟

Average hotel. Comfortable beds and a good size room and balcony. Quite odd to have no balcony furntiure or a fridge in the rooms and dated tv, air conditioning etc - not exactly 4 star! Nice small terrace but hot tub wasnt available. Dissapointing! Bar closes before midnight, againdissapointing and not in line with being a 4 star hotel. Front desk staff were helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

8/10 Good

Stala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very accommodating
Stayed 2 nights in Aug 2024

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel!
Stayed 2 nights in Jul 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a lovely location. Frequent bus ser

Loved the hotel. handy location. Lovely room. Just wish there was a mini fridge in the room to store water etc. def recommend. 15 min walk to beach.
Stayed 10 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay, though the aircon wasnt particularly effective. The stay was spoilt a little by being charged €10 euros for 2 small coffees which were not particularly great.
Stayed 1 night in Jun 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, nice and spacious room and bathroom. Confortable beds.
Stayed 3 nights in Jun 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chilled hotel

Really pleasant stay in a hotel located in a quiet residential area a bit of a walk out of town (walking into town took about 30 minutes downhill). Really clean, quiet, chilled.
Stayed 3 nights in Jun 2024

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Fairly quiet at night. Bar area is understaffed with one guy trying to do everything. The restaurant is good.
Stayed 4 nights in Apr 2024

8/10 Good

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area where the hotel is located is a residential area, so there is no many options for dinning as such not many options for transportation if you are going to the city center and tourist attractions, only option is to take a cab
Stayed 1 night in Nov 2023

2/10 Terrible

Joanne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel told me (twice) that I had no booking so I made a second one and then they charged me for both. Staff service poor and manager would not meet with me to discuss. Also came back to room one afternoon and room door left wide open by housekeeping who never came back.
Stayed 4 nights in Sep 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Es un hotel ubicado en una zona residencial, a 30 minutos caminando de la bahía. Muy cómodo.
Stayed 4 nights in Sep 2023

10/10 Excellent

Erika

Stayed 1 night in Sep 2023

10/10 Excellent

Aissa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fácil acceso al transporte público.
Stayed 2 nights in Aug 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to be away from the madding crowd. Very relaxing stay. Lovely staff
Stayed 2 nights in May 2023

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Good price, big room. Staff was friendly and helpful. It's about a 10 minute taxi ride to the main attractions.
Stayed 2 nights in Apr 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before. Needed to change my room and staff were very helpful and efficient about it. Main breakfast room a little expensive but good food. There is a nice cafe/bar in the reception where you can get a good snack if you want a lighter breakfast

6/10 Okay

Julian

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ubicación lejana del centro, problema con el parking gratuito ya que los puestos son bastante limitados al no haber control.

8/10 Good

Sylvia

Stayed 2 nights in Oct 2022

10/10 Excellent

Teresa

Stayed 1 night in Oct 2022