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5.0 out of 5

"The room was breathtaking, the restaurant was unforgettable but most of all the staff were so helpful and went above and beyond for us. Our flight go ... " More

By a verified traveller on Tue 30 Jul 2019

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Hotel Description

A luxury stay in San Sebastián awaits you at Akelarre - Relais & Châteaux. You'll be 2.5 km (1.5 mi) from Bay of Biscay and 4 km (2.5 mi) from Monte Igueldo. Highlights at this hotel include 2 restaurants, a full-service spa, and a winery.

A day of pampering at AKELARRE can include massages and body wraps. The fine-dining restaurant, Akelarre, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, 24-hour gym, Turkish bath/hammam, and sauna. Plus you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning free full breakfast is offered between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle.

With a stay at this 5-star San Sebastián hotel, you'll be 4.9 km (3 mi) from Royal Palace of Miramar and 5 km (3.1 mi) from Ondarreta Beach.

Double Horizon

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$845* Per night/room 19 Jun. - 20 Jun.

Panoramic Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Akelarre Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Akelarre - Relais & Châteaux ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Akelarre - Relais & Châteaux

Couples (1)
5 out of 5
The room was breathtaking, the restaurant was unforgettable but most of all the staff were so helpful and went above and beyond for us. Our flight got cancelled and we were put on a bus instead, we received calls from the hotel along the way to check how we were going so a driver could meet us as soon as we got to the airport. One of our bags go lost and the hotel staff once again came to the rescue calling to help sort it out before we had to leave. Can’t thank them enough. A very memorable stay.

Posted by on 30 Jul. 2019

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About the Akelarre - Relais & Châteaux

Location Padre Orcolaga, 56, San Sebastián, 20008

Property Features

A winery is on site. Akelarre - Relais & Châteaux offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the luxury Akelarre - Relais & Châteaux. Self parking is free. This 5-star San Sebastián hotel is smoke free.

  • 22 guestrooms or units
  • 2 dining venues
  • Full breakfast (free)
  • Winery on site
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Train station: San Sebastian Amara Station (7.3 km / 4.5 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Akelarre - Relais & Châteaux offers 22 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Accommodations offer separate sitting areas. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • Sitting area
  • Minibar
  • IPod dock
  • In-room dining (late night)
  • Plasma television
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily from 8:00 AM to 10:30 AM.

Akelarre - This fine-dining restaurant serves breakfast, lunch, and dinner. 3-star Michelin rating. Reservations are required.

Oteiza - Onsite restaurant. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body wraps
  • Massages
  • Minimum age to access spa is 16

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property Registry Number – 2017RTE00138561
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Renewable energy source - solar
  • Grey water recycling system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Hotel Akelarre San Sebastian
  • Akelarre San Sebastian
  • Akelarre
  • Hotel Akelarre
  • Akelarre Relais Châteaux
  • Akelarre Relais & Chateaux
  • Akelarre - Relais & Châteaux Hotel
  • Akelarre - Relais & Châteaux San Sebastián
  • Akelarre - Relais & Châteaux Hotel San Sebastián

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 14 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

The property is a member of Relais & Chateaux.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.