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SureStay Hotel by Best Western San Rafael

2.5 star property
Hotel in San Rafael with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SureStay Hotel by Best Western San Rafael

Exterior
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free daily self-service breakfast
Combined shower/bathtub, hair dryer, towels

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
865 Franciso Blvd East, San Rafael, CA, 94901
  • Mission San Rafael Arcangel
    3 min drive
  • Marin Country Mart
    5 min drive
  • Larkspur Ferry Terminal
    5 min drive
  • San Rafael, CA (SRF)
    9 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Rafael

At SureStay Hotel by Best Western San Rafael you'll be 3.6 km (2.2 mi) from San Francisco Bay and 2.5 km (1.6 mi) from Marin Country Mart. Highlights at this hotel include free self-service breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Additionally, you'll find a vending machine. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Attractions within a 20-minute drive of this San Rafael hotel include Presidio of San Francisco and Golden Gate Bridge.

What's nearby

  • Mission San Rafael Arcangel - 3 min drive
  • Dominican University of California - 4 min drive
  • Larkspur Ferry Terminal - 5 min drive
  • Marin County Civic Center - 5 min drive
  • Muir Woods National Monument - 18 min drive

Getting around

  • Richmond Transit Center - 13 min drive
  • San Francisco International Airport (SFO) - 42 min drive

Restaurants

  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Sunrise Donuts - ‬6 min walk
  • ‪Picante - ‬12 min walk
  • ‪Yu Shang Mandarin Restaurant & Sushi Bar - ‬9 min walk

About this property

SureStay Hotel by Best Western San Rafael

Hotel in San Rafael with free breakfast and 24-hour front desk
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western San Rafael also features a vending machine, complimentary newspapers in the lobby, and camper van/bus/lorry parking. Free self parking is available.

This San Rafael hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • No smoking on site
SureStay Hotel by Best Western San Rafael offers 32 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. LED televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Frequently asked questions

Is parking available at SureStay Hotel by Best Western San Rafael?

Yep, SureStay Hotel by Best Western San Rafael has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western San Rafael?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western San Rafael on 5 Nov 2024 start from AU$158.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western San Rafael?

The closest beach to SureStay Hotel by Best Western San Rafael is Stinson Beach (13.6 km).

Does SureStay Hotel by Best Western San Rafael serve breakfast?

Sure does, free self-service brekkie is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at SureStay Hotel by Best Western San Rafael?

No, SureStay Hotel by Best Western San Rafael does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western San Rafael?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western San Rafael?

No, pets are not allowed.

SureStay Hotel by Best Western San Rafael Reviews

Reviews

6.2
Rating 10 - Excellent. 148 out of 1000 reviews" "
Rating 8 - Good. 258 out of 1000 reviews" "
Rating 6 - Okay. 259 out of 1000 reviews" "
Rating 4 - Poor. 162 out of 1000 reviews" "
Rating 2 - Terrible. 173 out of 1000 reviews" "

7.0/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Janice

I will not go there- we visited and left instead of staying the night
Stayed 1 night in Jul 2024

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

FARZAN

Stayed 1 night in Jul 2024

10/10 Excellent

Julie, Visalia

Travelled with partner
Liked: Cleanliness, amenities
Overall good room. Bed was comfortable. Small breakfast was provided. Front desk took a long time to come to the office. We had to ring the bell twice. The TV in the room didn’t have channels or I couldn’t figure it out. They should provide directions on how to use tv.
Stayed 1 night in Jun 2024

8/10 Good

McArthur

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2024

2/10 Terrible

prajesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Theo

Stayed 2 nights in Jun 2024

8/10 Good

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient, but just below the elevated freeway. However with the windows closed the noise is not bad at night. The area is not very attractive. We had a glitch with our reservation. Expedia took care of it. Would I stay again- no. I’d pay a bit more to be in a better area.. for just driving thru and needing a good nights stay this will do.
Stayed 1 night in Jun 2024

8/10 Good

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with our stay. Staff were extremely friendly and accommodating.
Stayed 3 nights in Jun 2024

4/10 Poor

Lucia

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom makes noise out of no where, tv didn’t work at all, flies greeting you, dirty carpet. Wasn’t a pleasure to stay there
Stayed 2 nights in Jun 2024

10/10 Excellent

Kurt

Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, room was very clean.
Stayed 1 night in Jun 2024

2/10 Terrible

Donald

I found pubic hairs attached to the sheets in my room. Additionally, I requested an ADA compliant room, ADA parking is not available in front of the rooms. The owners/managers utilize the Ada parking space for a family member living at the property. Other Ada compliant parking is available at the front of the building, but not in front of the rooms that are for handicap customers. Facility does not provide enough condiments for coffee in the rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel representative went above and beyond!
Stayed 1 night in Jun 2024

8/10 Good

bonnie, Quincy

Stayed 1 night in May 2024

4/10 Poor

Debra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Wenjun

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Susan

Stayed 1 night in Apr 2024

10/10 Excellent

Tevita

Stayed 4 nights in Apr 2024

6/10 Okay

Gary

Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Rocael

Stayed 1 night in Apr 2024

8/10 Good

Dani

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lots of traffic around the property. But was remodeled very nicely.
Stayed 1 night in Apr 2024

4/10 Poor

Scott

We literally drove away without getting out of the car. We left when we parked and a prostitute walked up to and past the car. Area already felt suspect but that was enough to flush the prepaid money down the drain.
Stayed 1 night in Mar 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasant stay
Stayed 2 nights in Mar 2024

6/10 Okay

Brala

Disliked: Amenities
Small room no window view near freeway but cheaper as a result
Stayed 2 nights in Feb 2024