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Kona Kai San Diego

4.0 star property
Beachfront, with full-service spa

Photo gallery for Kona Kai San Diego

2 outdoor pools, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Outdoor wedding area
Water view
View from property
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
The current price is AU$350
includes taxes & fees
10 Jan - 11 Jan 2026

Explore the area

View map
1551 Shelter Island Drive, San Diego, CA, 92106
  • Place, Shelter Island
    ‪1 min walk‬
  • Place, San Diego Bay
    ‪1 min walk‬
  • Place, Humphreys Concerts by the Bay
    ‪15 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪8 min drive‬

Room options

View all photos for Bayview King

Bayview King

Bayview King

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Bayview Two Queen

Bayview Two Queen

Bayview Two Queen

8.6 out of 10
Excellent
(12 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina View King

Marina View King

Marina View King

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Marina View Two Queen

Premium bedding, minibar, in-room safe, individually decorated

Marina View Two Queen

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

8.2 out of 10
Very good
(25 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Queen

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Two Queen

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Fireplace Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Waterfront Fireplace Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Marina View Junior Suite Two Queen

Marina View Junior Suite Two Queen

Marina View Junior Suite Two Queen

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bayview Junior Suite Two Queen

Premium bedding, minibar, in-room safe, individually decorated

Bayview Junior Suite Two Queen

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 39 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina View Junior Suite King

Marina View Junior Suite King

Marina View Junior Suite King

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Bayview Junior Suite King

Bayview Junior Suite King

Bayview Junior Suite King

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Fire Pit Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Fire Pit Junior Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility/Hearing Accessible King

Mobility/Hearing Accessible King

Mobility/Hearing Accessible King

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
  • 29 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Waterview One Bedroom Suite

Waterview One Bedroom Suite

Waterview One Bedroom Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
  • 60 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Kona Kai One Bedroom Suite

Kona Kai One Bedroom Suite

Kona Kai One Bedroom Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
  • 60 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

San Diego

At Kona Kai San Diego, you'll be 7.3 km (4.5 mi) from Old Town San Diego State Park and 9.2 km (5.7 mi) from Cabrillo National Monument. Highlights at this beachfront hotel include 2 outdoor swimming pools, 2 poolside bars and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the hot tub. The restaurant, Vessel Restaurant and Bar, serves local cuisine and is open for breakfast, brunch and dinner. Paloma Pool Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site marina and gym. 56000 square feet (5203 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a hot tub and a steam room. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 11:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Point Loma hotel include USS Midway Museum and Seaport Village.

What's nearby

  • Shelter Island - 1 min walk - 0.0 km
  • San Diego Bay - 1 min walk - 0.0 km
  • Humphreys Concerts by the Bay - 15 min walk - 1.3 km
  • San Diego Yacht Club - 3 min drive - 1.5 km
  • USS Recruit - 4 min drive - 2.7 km

Getting around

  • County Center - Little Italy Station - 10 min drive
  • Old Town Transit Center - 16 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 15 min drive

Restaurants

  • ‪Bali Hai Restaurant - ‬18 min walk
  • ‪Point Loma Seafoods - ‬4 min drive
  • ‪Blue Wave Bar & Grill - ‬8 min walk
  • ‪La Perla #3 - ‬4 min drive
  • ‪The Quarterdeck - ‬11 min walk

About this property

Kona Kai San Diego

Beachfront, with full-service spa
Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Kona Kai San Diego, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a hot tub, a steam room and a fitness centre. Parking is available for a fee.

This 4-star San Diego hotel is smoke free.

  • 170 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 bars or lounges
  • 56000 sq ft of conference space
  • 5203 sq. m of conference space
  • Built in 1959
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Kona Kai San Diego offers 170 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Hyatt Regency Mission Bay Spa and Marina
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4.2 out of 5, Very good, 1,570 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 11:00 AM to 1:00 PM on weekends; USD 33 to 100 per person
  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Paloma Pool Bar
  • Tiki Bar
  • Vessel Restaurant and Bar

Things to do

  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Boat tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Sailing
  • Steam room

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (56,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 8 buildings
  • Ballroom
  • Built in 1959
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 113 per accommodation, per stay (maximum USD 170 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 65 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 110.00 per night
  • Resort fee: USD 60 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 33.00 to 100 per person
  • Self-parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 113 per accommodation, per stay (maximum USD170 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kona Kai Resort & Marina San Diego
Kona Kai Hotel San Diego
Kona Kai Resort Spa San Diego
Kona Kai Resort Spa
Kona Kai Spa San Diego
Kona Kai Spa
Kona Kai Resort San Diego

Frequently asked questions

What is the cancellation policy at Kona Kai San Diego?

Kona Kai San Diego offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kona Kai San Diego?

As of 12 Dec 2025, prices found for a 1-night stay for 2 adults at Kona Kai San Diego on 10 Jan 2026 start from AU$259.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kona Kai San Diego?

Yep, Kona Kai San Diego has a self car park with in/out privileges for USD 46 per night. A self car park is also available, for a fee.

Are there any beaches close to Kona Kai San Diego?

The closest beach to Kona Kai San Diego is Coronado Beach (5 km).

Is there a spa on site at Kona Kai San Diego?

Yep, there is an onsite spa at Kona Kai San Diego. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Kona Kai San Diego have a pool?

Kona Kai San Diego has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Kona Kai San Diego?

Kona Kai San Diego features a private beach, 2 poolside bars and 2 outdoor pools.

What makes Kona Kai San Diego a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Kona Kai San Diego.

Is Kona Kai San Diego family-friendly?

You bet! With amenities such as children's meals, 2 outdoor pools and a private beach, it's no surprise that Kona Kai San Diego is a hit with families.

Does Kona Kai San Diego serve breakfast?

You bet, buffet breakfast is offered on weekdays between 7:00 AM and 11:00 AM and on weekends between 11:00 AM and 1:00 PM.

Is there a free airport shuttle available at Kona Kai San Diego?

No, Kona Kai San Diego does not offer an airport shuttle service.

Is there a bar or restaurant at Kona Kai San Diego?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves local cuisine.

What time are check-in & check-out at Kona Kai San Diego?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kona Kai San Diego?

Dogs are welcome at Kona Kai San Diego, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 29 kg per pet.

Kona Kai San Diego Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 535 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mitchell Trent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, clean and very safe. The dining option is mediocre at best, you will need a vehicle during your stay or plan to Uber. The $45 daily parking fee is pricey in my opinion. The new energy efficient rooms will shut off your AC and refrigerator when you aren't in the room. Our AC failed night two of our stay and the property was kind enough to credit our account $50.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jose M

Liked: Cleanliness, staff & service, property conditions & facilities
Lo único fue que no estaba incluido el desayuno . De resto excelente
Stayed 3 nights in Sep 2025

8/10 Good

Anne Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations & a fun, relaxing, pretty property. Thank you!!
Stayed 4 nights in Aug 2025

8/10 Good

LOBATO,

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, was very happy that it was pet friendly. Disappointed dogs are not allowed in the pool areas. The photos online show a dog at the pool which was one of the reasons I booked and to find out pups are not allowed in the area was a bummer.
Stayed 3 nights in Sep 2025

10/10 Excellent

Linda, San Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this property on shelter Island in San Diego. The Bay trail that’s nearby overlooking the bay, and the city itself was just beautiful. The hotel property was well appointed love the amenities like the pool and spa. The food was very good
Stayed 2 nights in Aug 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
This location worked very well for us. Check in was a little strange, our room wasn't ready at 4pm and we had to remind them that we were still waiting at 5:30pm. Even though they said they would call us when the room was available.
Stayed 3 nights in Jul 2025

10/10 Excellent

Duane Douglas Fansler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fabulous and extremely friendly! Room was very comfortable and clean, but the bathroom could have had more storage/ towel hanging options (only one towel rack in the shower and one little hook on the wall; nothing near the sinks for hand towels), along with a working vent fan (it was so humid and muggy without a fan in the bathroom). Also, the coffee offered in the morning was a pretty ridiculous situation for a luxury resort; put out much later than advertised and gone before we could get any, even if we came to the lobby by the 7:00 AM timeframe. However, the good stuff at Kona Kai FAR outweighs the negatives. The pool areas were amazing and the views couldn't be beat. We would definitely stay at Kona Kai again.
Stayed 3 nights in Aug 2025

4/10 Poor

Emma

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an extremely disappointing stay. This property is way too expensive to be in this bad of quality. The room was old and run down looking, there were several holes in the curtains, there was hair in the shower and on the dresser, and there was also a massive spider in the room. There’s barely any beach and the pool also had bugs in it. The water was cold and dirty. We will not be staying here again.
Stayed 2 nights in Aug 2025

2/10 Terrible

armen

Travelled with family
Disliked: Amenities
Not worth the price for that area hotel was old i felt like i was in a motel
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Stayed 2 nights in Aug 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Our second time visiting this property and we really do like it. I read several negative reviews but figured let’s give it a second try regardless. The property is a little old could use a little TLC, but it’s beautiful view of the bay make it worth it. They were giving away away T-shirts at the pool bar, La Paloma. We had the drink. I asked the girl my wife could have a shirt and she said asked if she wears a small. I said yes and she said sure and then she placed a tray of drinks on top of the T-shirts. It made it awkward, so I left with no T-shirt. I could have been forceful, but I felt she really didn’t want to give me a T-shirt so I walked away. I think she could have handled this better. Not sure if we’ll be back But the bartenders of the pool will were great
Stayed 2 nights in Aug 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Kona Kai is a beautiful property - although not downtown it still offers a convenience to most attractions with some travel- with some opportunities for dining and music on the same avenue , however the hotel shop for amenities and snacks are very much overpriced - the staff is generally accommodating and I always appreciate a 24 hr desk and that's what Kona Kai provides
Stayed 4 nights in Aug 2025

6/10 Okay

Alex

Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff treated us kindly. Property was beautiful, exceptional stay. We will be back. Thank you Kona Kai!
Stayed 2 nights in Aug 2025

6/10 Okay

Prabhjot

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Olga

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, amenities
Great front desk staff, beautiful facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Donna, Yucaipa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Marissa

Liked: Cleanliness, property conditions & facilities
I rarely write reviews, but my experience at Kona Kai Resort San Diego was disappointing and misleading. I booked a Bayview Junior Suite King months in advance, expecting the waterfront views and layout shown in the photos. What I got instead was a completely different room — different furniture, layout, and a parking lot view. The front desk even admitted the room didn’t match what was advertised. At over $400 a night, that’s unacceptable. After pushing back, they finally offered the correct room — but not until the next day. We had to cancel our anniversary plans just to pack, wait, and switch rooms. This wasn’t just about aesthetics — it was about getting what we paid for. I hope management does the right thing and refunds us for the first night. A resort advertising itself as luxury shouldn’t leave guests feeling deceived.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite, family friendly, beautiful, quiet resorts to sneak away to
Stayed 2 nights in Aug 2025

2/10 Terrible

Christy, South Pasadena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to be updated
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a chill relaxing place with a chill staff. I pretty much stayed at the resort the whole time
Stayed 4 nights in Aug 2025

8/10 Good

Vikas

Stayed 1 night in Aug 2025