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Embassy Suites by Hilton San Diego La Jolla

4.0 star property
Suburban hotel with 2 restaurants and free breakfast

Photo gallery for Embassy Suites by Hilton San Diego La Jolla

Terrace/patio
Reception
Point of interest
Outdoor spa tub
Presidential Suite, 2 Bedrooms (2 Bathrooms and 2 King Beds) | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Housekeeping
  • Bar
The current price is AU$422
includes taxes & fees
19 June - 20 June

Explore the area

Map
4550 La Jolla Village Dr, San Diego, CA, 92122
  • Westfield UTC
    ‪3 min walk‬
  • University of California, San Diego
    ‪12 min walk‬
  • Birch Aquarium
    ‪5 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Executive)

1 bedroom, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Executive)

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Hearing)

49-inch flat-screen TV with digital channels, TV, pay films

Suite, 1 King Bed (Hearing)

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Corner

1 bedroom, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, Corner

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

49-inch flat-screen TV with digital channels, TV, pay films

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, Multiple Beds

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 50 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 2 Queen Beds with Sofa bed, Non Smoking

49-inch flat-screen TV with digital channels, TV, pay films

Premium Suite, 2 Queen Beds with Sofa bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
  • 50 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds with Sofa bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

49-inch flat-screen TV with digital channels, TV, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King + 1 Queen Murphy Bed

Premium Suite, 1 King + 1 Queen Murphy Bed

Premium Suite, 1 King + 1 Queen Murphy Bed

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, Multiple Beds

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Presidential Suite, 2 Bedrooms (2 Bathrooms and 2 King Beds)

Presidential Suite, 2 Bedrooms (2 Bathrooms and 2 King Beds) | Private kitchen

Presidential Suite, 2 Bedrooms (2 Bathrooms and 2 King Beds)

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
2 bedrooms
  • 109 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for 1 King - Suite - Acc Tub - Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

1 King - Suite - Acc Tub - Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Roll-in Shower)

Highlights

Separate dining area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San Diego

At Embassy Suites by Hilton San Diego La Jolla you'll be within just a 5-minute stroll of Westfield UTC and within 15 minutes of University of California, San Diego. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free daily breakfast. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and pool loungers. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and laundry facilities. Free on-the-go breakfast is available daily between 7 AM and 10:30 AM. There's also self parking, along with the convenience of a free beach shuttle. .Places within a 15-minute drive of this 4-property class University City hotel include Birch Aquarium and Del Mar Racetrack.

What's nearby

  • Westfield UTC - 3 min walk - 0.3 km
  • University of California, San Diego - 12 min walk - 1.0 km
  • Scripps Memorial Hospital La Jolla - 3 min drive - 2.3 km
  • Birch Aquarium - 5 min drive - 4.9 km
  • La Jolla Cove - 9 min drive - 9.0 km

Getting around

  • San Diego Coaster Sorrento Valley Station - 4 min drive
  • Executive Drive Station - 7 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 25 min drive

Restaurants

  • ‪Din Tai Fung - ‬6 min walk
  • ‪UTC Food Court - ‬7 min walk
  • ‪La Colombe - ‬2 min walk
  • ‪85˚C Bakery Cafe - ‬4 min walk
  • ‪Joe & The Juice - ‬6 min walk

About this property

Embassy Suites by Hilton San Diego La Jolla

Suburban hotel with 2 restaurants and free breakfast
Embassy Suites by Hilton San Diego La Jolla offers its guests an indoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton San Diego La Jolla. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star San Diego hotel.

  • 1 building
  • 340 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1987
  • To-go breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Embassy Suites by Hilton San Diego La Jolla offers 340 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and free newspapers. This accommodation offers separate dining areas. 49-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, French, German, Japanese, Korean, Russian, Spanish, Ukranian

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Self-parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Jolla
Embassy Suites Hotel San Diego
Embassy Suites Hotel San Diego Jolla
Embassy Suites Jolla
Embassy Suites San Diego Jolla
Jolla San Diego
San Diego Embassy Suites Hotel
San Diego Jolla
Embassy Suites Hilton San Diego Jolla Hotel
Embassy Suites Hilton San Diego Jolla
Embassy Suites San Diego - La Jolla Hotel San Diego
Embassy Suites La Jolla

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton San Diego La Jolla?

Embassy Suites by Hilton San Diego La Jolla offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton San Diego La Jolla?

As of 9 June 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Diego La Jolla on 19 June 2025 start from AU$422.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton San Diego La Jolla?

Yep, Embassy Suites by Hilton San Diego La Jolla has a self car park with in/out privileges for USD 42 per night.

Are there any beaches close to Embassy Suites by Hilton San Diego La Jolla?

The closest beach to Embassy Suites by Hilton San Diego La Jolla is Mission Beach (12.3 km).

Does Embassy Suites by Hilton San Diego La Jolla have a pool?

Embassy Suites by Hilton San Diego La Jolla has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Embassy Suites by Hilton San Diego La Jolla?

Embassy Suites by Hilton San Diego La Jolla features an indoor pool, 1 hot tub and 2 restaurants.

Is Embassy Suites by Hilton San Diego La Jolla family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton San Diego La Jolla is a hit with families.

Does Embassy Suites by Hilton San Diego La Jolla serve breakfast?

You bet, travelers adore the free on-the-go brekkie here! Offered daily from 7 AM to 10:30 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton San Diego La Jolla?

No, Embassy Suites by Hilton San Diego La Jolla does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton San Diego La Jolla?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton San Diego La Jolla?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Embassy Suites by Hilton San Diego La Jolla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 964 out of 1516 reviews
Rating 8 - Good. 306 out of 1516 reviews
Rating 6 - Okay. 140 out of 1516 reviews
Rating 4 - Poor. 50 out of 1516 reviews
Rating 2 - Terrible. 56 out of 1516 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emily, Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Fabiana

Stayed 1 night in Mar 2025

8/10 Good

Vidal, Clovis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: walkable to shopping, eating and easy access to freeways. Cons: $42 parking fee per night, worn out room furniture, and minimal to no bussing of tables during breakfast service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the employees were very nice and helpful. The room was very spacious. We are for sure going back
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property was great
Stayed 1 night in Mar 2025

8/10 Good

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean hotel

Very comfortable and clean. Very good breakfast choices with eggs prepared to order. Dinner choices in restaurant could be improved.
Stayed 3 nights in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Harrison

Travelled with family
Liked: Amenities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

Irina

Stayed 3 nights in Feb 2025

2/10 Terrible

Juanita

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Erika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is expensive and the furniture is
Stayed 1 night in Mar 2025

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
i like that all units have separate sitting room.
Stayed 1 night in Mar 2025

6/10 Okay

Eve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 4 nights in Feb 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Ashlee

Travelled with family
Disliked: Staff & service
This was extremely difficult and irritating we had two nights paid for, when we came to check in they charged us another 430$ or so, said it was Expedia’s mistake and will refund us that, and now I got the final receipt and it’s a different number than both previous numbers. Just ridiculous and un needed. It was all paid for before hand and now we have all these extra charges making it confusing
Stayed 2 nights in Feb 2025

4/10 Poor

Brent

Travelled with family and small children
Disliked: Cleanliness, staff & service
Barking dogs and took over an hour to check into out room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel amazing -- parking a rip off

The trip/hotel was great and the location was awesome. My only knock on it is the exorbitant price for parking ($43/night).
Stayed 3 nights in Feb 2025

8/10 Good

David

Travelled with family
Liked: Staff & service
Stayed 3 nights in Feb 2025

2/10 Terrible

Victoria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The service was mediocre, the female representatives were amazing and so kind. But when having to change rooms the manager seemed bothered. The room next over had loud music till 4:00 am and I had to call twice. The second day the phone didn’t work in the new room. Room had towels on the floor from the last customer. Not everything was fully set up.
Stayed 1 night in Feb 2025

6/10 Okay

Cristina, fountain valley

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The area of the hotel was nice and the lobby was nice. They have a koi pond and let the kids feed them which is great. I was definitely disappointed in the condition of the rooms. Most of the furniture showed age with peeling material. The bathroom floor looked dirty but I think it was just the style of tile. I hope. Checking in was easy. I asked for a crib but never got it, so that sucked. We got in around 7 so we ate dinner at the hotel restaurant. We sat outside because we had little and they could run around. Took about 30 mins to have someone take our order and that’s only because we went inside to ask someone. The waitress that help us was not the best. She kept making sarcastic remarks about our kids and our “big” order. We even overheard her complaining inside. Said she couldn’t handle giving us waters so she told us where the refill station was. They offer a free breakfast which was great… we got there at 9am and everything was running out even the forks and spoons. Took awhile to refill the food and fruit.
Stayed 1 night in Feb 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2025

10/10 Excellent

Lizbeth

Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025