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InterContinental San Diego by IHG

4.0 star property
Boardwalk/promenade hotel with 2 restaurants and bars/lounges

Photo gallery for InterContinental San Diego by IHG

Exterior
3 bars/lounges, rooftop bar
View from property
View from room
Suite, 1 Bedroom | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Bar
The current price is AU$467
includes taxes & fees
9 May - 10 May

Explore the area

Map
901 Bayfront Court, San Diego, CA, 92101
  • USS Midway Museum
    ‪8 min walk‬
  • San Diego Convention Center
    ‪18 min walk‬
  • Petco Park
    ‪2 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Accessible Bathtub)

View from room

Classic Room, 1 King Bed, Accessible Bathtub (Accessible Bathtub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Mobility Accessible)

View from room

Classic Room, 1 King Bed, Mobility Accessible (Mobility Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Bathtub)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Bathtub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 85 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Mobility Accessible (Mobility Accessible)

View from room

Classic Room, 2 Queen Beds, Mobility Accessible (Mobility Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 41 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

View from room

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Accessible Bathtub, Club lounge access (Accessible Bathtub)

Club Room, 1 King Bed, Accessible Bathtub, Club lounge access (Accessible Bathtub) | View from room

Club Room, 1 King Bed, Accessible Bathtub, Club lounge access (Accessible Bathtub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Accessible Bathtub, Club lounge access (Accessible Bathtub)

View from room

Club Room, 2 Queen Beds, Accessible Bathtub, Club lounge access (Accessible Bathtub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | View from room

Premium Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Pet Friendly)

View from room

Classic Room, 1 King Bed (Pet Friendly)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

View from room

Premium Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Harbour View

View from room

Premium Room, 1 King Bed, Harbour View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
  • 78 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

View from room

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Bed Type Based on Availability)

View from room

Classic Room (Bed Type Based on Availability)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

View from room

Classic Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 85 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Harbour View

View from room

Classic Room, 2 Queen Beds, Harbour View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Diego

InterContinental San Diego by IHG puts you in the heart of San Diego, within just a 10-minute stroll of USS Midway Museum and Maritime Museum of San Diego. Highlights at this hotel include 2 restaurants, 3 bars/lounges and an outdoor swimming pool. .The restaurant, Vistal Bar + Restaurant, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Layover is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the 24-hour gym, free pool cabanas and pool loungers as well as access to aerobics classes. 35000 square feet (3252 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include a coffee shop/cafe and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 6:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-property class Downtown San Diego hotel include San Diego Convention Center and Petco Park.

What's nearby

  • USS Midway Museum - 8 min walk - 0.7 km
  • San Diego Convention Center - 18 min walk - 1.5 km
  • Petco Park - 2 min drive - 2.2 km
  • Balboa Park - 4 min drive - 3.9 km
  • San Diego Zoo - 5 min drive - 4.6 km

Getting around

  • San Diego Santa Fe Depot - 5 min walk
  • America Plaza Trolley Station - 6 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 10 min drive

Restaurants

  • ‪Flagship Cruises & Events - ‬5 min walk
  • ‪Brigantine Seafood & Oyster Bar - ‬7 min walk
  • ‪Portside Coffee & Gelato - ‬7 min walk
  • ‪Carnitas Snack Shack - ‬4 min walk
  • ‪Claim Jumper Steakhouse & Bar - ‬6 min walk

About this property

InterContinental San Diego by IHG

Boardwalk/promenade hotel with 2 restaurants and bars/lounges
InterContinental San Diego by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 35000 square feet (3252 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly InterContinental San Diego by IHG. For a fee, parking is available.

This 4-star San Diego hotel is smoke free.

  • 400 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 3 bars or lounges
  • 35000 sq ft of conference space
  • 3252 sq. m of conference space
  • Built in 2018
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
InterContinental San Diego by IHG offers 400 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 57-inch Smart televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Filipino, Spanish

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Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 45 per day; includes in/out privileges)
  • Valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 14 to 30 for adults and USD 16 to 16 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Del Frisco's Double Eagle
  • Layover
  • Seneca
  • Starbuck's
  • Vistal Bar + Restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • 35,000 square feet of conference space
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Low-height bed (56 centimetre high)
  • Low-height desk (81 centimetre high)
  • Low-height door lock
  • Pool hoist on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 57-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 to 30 for adults and USD 16 to 16 for children
  • Self-parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental San Diego Hotel
Intercontinental Hotel
Intercontinental
Intercontinental Diego Hotel
Intercontinental San Diego
Intercontinental Diego By Ihg
InterContinental San Diego by IHG Hotel
InterContinental San Diego an IHG Hotel
InterContinental San Diego by IHG San Diego
InterContinental San Diego by IHG Hotel San Diego

Frequently asked questions

What is the cancellation policy at InterContinental San Diego by IHG?

InterContinental San Diego by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental San Diego by IHG?

As of 2 May 2025, prices found for a 1-night stay for 2 adults at InterContinental San Diego by IHG on 9 May 2025 start from AU$388.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental San Diego by IHG?

Yep, InterContinental San Diego by IHG has a self car park with in/out privileges for USD 45 per day.

Are there any beaches close to InterContinental San Diego by IHG?

The closest beach to InterContinental San Diego by IHG is Coronado Beach (3.9 km).

Does InterContinental San Diego by IHG have a pool?

InterContinental San Diego by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at InterContinental San Diego by IHG?

InterContinental San Diego by IHG features an outdoor pool, free pool cabanas and 2 restaurants.

What makes InterContinental San Diego by IHG a romantic place to stay?

Ocean-view dining and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at InterContinental San Diego by IHG.

Is InterContinental San Diego by IHG family-friendly?

You bet! With amenities such as children's meals and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that InterContinental San Diego by IHG is a hit with families.

Does InterContinental San Diego by IHG serve breakfast?

Sure does, cooked-to-order breakfast is served daily from 6:00 AM to 1:00 PM.

Is there a free airport shuttle available at InterContinental San Diego by IHG?

No, InterContinental San Diego by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental San Diego by IHG?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental San Diego by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at InterContinental San Diego by IHG?

Dogs are welcome at InterContinental San Diego by IHG, with dog exercise areas and food and water bowls on offer.

InterContinental San Diego by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 690 out of 1000 reviews
Rating 8 - Good. 179 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice hotel. Limited breakfast options. Rooms looking a little tired.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rebecca

Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful! Restaurants are amazing. Loved the soap so much, I bought some!
Stayed 4 nights in Jan 2025

10/10 Excellent

Ryosaku

Stayed 1 night in Jan 2025

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location and the service was top notch. The cost for food, beverages and parking was very high. Room rates were about average to a bit high for the area. Goodness comes at a cost!
Stayed 6 nights in Jan 2025

10/10 Excellent

Eric, San Diego

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We reserved 2 night with free breakfast for 2 through Expedia. However, after returning home, we were surprised to find a few charges on my credit card. When called your hotel, we were told that one charges are all for breakfast: - you charged full cost of breakfast for one day - for the other day, you charged the difference between the full cost of breakfast and $60 / room credit. Outside of being wrongfully charged for one breakfast, we were not told that our free breakfast reservation was actually only $60/room credit at either check-in, in the restaurant, or checkout. Although the you refunded the charge for one day at the call (we still had to pay for the difference for the other day), we do not expect the lack of transparency at a hotel of your reputation. The fact that the breakfast buffet costs way higher than the $60 credit make me feel that we were tricked.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca, Millgrove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Dulce

Travelled with group
Liked: Cleanliness, staff & service
The staff were really friendly. Not worth the money I paid though.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Coleen, Saint George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, friendliness, quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

Soliman

Stayed 4 nights in Jan 2025

10/10 Excellent

Amitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Henry

Travelled with partner
Liked: Cleanliness
Some negatives: The breakfast: We prepaid for breakfast and were told that it was served from 6:30 to 2:00. When we came downstairs at 10:45 we were told it closed at 10:30. We had to have room service. We both ordered the "Farmers breakfast" and it came with only one egg instead of the listed two. The next day we came down at 10:00 and were told it closed at 10:00. Had to order room service again. The housekeeping: We were there for five nights and our bedding was only changed on the last night.
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael, Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Terri

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent staff! Property definitely deserves its diamond status. Would highly recommend!
Stayed 3 nights in Jan 2025

8/10 Good

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience !
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice modern hotel

It’s a very standard modern hotel with a sea view. I liked that the bathroom is a proper room and not just separated by glass. Parking was $45 a night but very convenient and it was good to have a car to explore the city and nearby parks. The gym is very big and only lacks a squat rack or smith machine, but there are plenty of machines and weights. There is a Starbucks next door which is convenient because the hotel is in a new redevelopment area so you need to walk further for other cafes and shops. The resort fee is a bit annoying for a city hotel and they give you $22 to spend but not including the tip so you are forced to have a drink every night (which we didn’t mind). But the main restaurant/bar has no vibe and hopefully the terrace bar is much nicer when it’s opens in the summer.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sinead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to little Italy and sea port! Buffet breakfast was delicious and the staff were all so kind and polite. Our room was very spacious and clean. The beds were very comfortable! Would definitely stay here again! The parking and hotel fees definitely add up I had pre paid and still owed $$ at the end of the trip!
Stayed 3 nights in Dec 2024

10/10 Excellent

Carson

Stayed 2 nights in Dec 2024

10/10 Excellent

Joanna

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Random Credit Card Charges

The hotel itself was fine. However throughout my stay i was being charged all different amounts ranging from $200-$900 from the hotel. I went down there almost everyday to talk to them about this issue. They assured me that they would block my card on their system from any additional charges but they did not. It continued to charge me. I had to flag all the charges through my credit card company. I had paid for the hotel in advance on another card so not sure why they were charging this card that I used for the accidentals which was released after my stay. But the other charges were not released had to dispute. Very frustrating experience.
Stayed 4 nights in Dec 2024