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4.5 out of 5

"It was an ok place - the pool was definitely a disappointment just from the size and location - right beside the street - works well if you don’t want ... " More

By a verified traveller on Fri 06 Mar 2020

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Hotel Description

Tuscany Villas Rotorua - Heritage Collection puts you in the heart of Rotorua, within a 20-minute stroll of popular places like Tamaki Maori Village and Polynesian Spa. Highlights at this hotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

You can enjoy LCD TVs with satellite channels, and all 28 rooms feature DVD players, ceiling fans, and hair dryers. Kitchenettes come equipped with refrigerators and microwaves, and room service is also available. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, phones, irons/ironing boards, and desks are available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a terrace. Additionally, you'll find laundry facilities, a garden, and dry cleaning/laundry services. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this 4-star Fenton Street hotel include Skyline Rotorua and Lake Rotoiti.

One bedroom spa suite for four

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe studio spa suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

One bedroom spa suite for three

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury One Bedroom Spa Suite for two

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Spa Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive Studio (Spa in main bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Tuscany Villas Rotorua - Heritage Collection ratings based on 203 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tuscany Villas Rotorua - Heritage Collection

Everyone (83) Couples (90) Family (27)
4 out of 5
It was an ok place - the pool was definitely a disappointment just from the size and location - right beside the street - works well if you don’t want it used! It didn’t tempt us!

Posted by on 6 Mar. 2020

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4 out of 5
Location clean and tidy good parking hgood beds and sheets

Posted by on 8 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by jm

😊

5 out of 5

Posted by on 6 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by jm

thank you for your feedback

2 out of 5
The room seemed only half groomed if that. We didn't;t realise till late at night that the bed was missing sheets and pillowcases. There were no towels and the coffee was not stocked up from the last guests. On top of that the plunger still had the lasts persons coffee in but put back on the shelf - eeeew.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by jm

thank you for your feedback

4 out of 5
Good nice unit for the price. Staff friendly anf helpful

Posted by on 19 Dec. 2019

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Comment from Hotel Management

8 Jan. 2020 by jm

thank you for your feedback

5 out of 5
Perfect for a night or two. cosy, easy access, everything you would need. The staff at reception were a pleasure to deal with (any where that gives you a couple of biscuits for a cup of tea upon arrival is a winner for me)

Posted by on 9 Nov. 2019

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Comment from Hotel Management

19 Nov. 2019 by JC

and for me too- thank you for the kind review

4 out of 5
Comfortable room, had everything we needed. Thought the shower cubical could do with an update, looking worn and tired.

Posted by on 17 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by JC

Thank you for the review-I will take this on board and check the shower out

4 out of 5

Posted by on 5 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by JC

Thank you very much

1 out of 5

Posted by on 30 Sep. 2019

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Comment from Hotel Management

16 Oct. 2019 by JC

Thank you

5 out of 5
Clean spacious room. Good parking. Close to town. Don't like spa bath in bedroom.

Posted by on 14 Sep. 2019

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Comment from Hotel Management

14 Sep. 2019 by JC

Thanks for the review-I certainly understand the spa in the bedroom, yet so many people request this. Wished you had spoken to me, could so easily have moved you. Again thanks for the feedback, really appreciate it-

About the Tuscany Villas Rotorua - Heritage Collection

Location 280 Fenton St, Rotorua, 3010

Renovations + Closures

The following facilities will be closed during June, July, and August:

  • Swimming pool

Property Features

Tuscany Villas Rotorua - Heritage Collection offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. The business-friendly Tuscany Villas Rotorua - Heritage Collection also features a terrace, a garden, and laundry facilities. Free self parking is available. This 4-star Rotorua hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 2 levels
  • Built in 2005
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Tuscany Villas Rotorua - Heritage Collection offers 28 accommodations with DVD players and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 8:30 PM.

The front desk at this property is open daily from 8 AM - 8:30 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: NZD 50 for check-in after 9 PM
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 25.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tuscany Villas Heritage Boutique
  • Tuscany Villas Heritage Boutique Hotel
  • Tuscany Villas Heritage Boutique Hotel Rotorua Collection
  • Tuscany Villas Rotorua Heritage Collection Hotel
  • Tuscany Villas Rotorua Heritage Boutique Collection Hotel
  • Tuscany Villas Heritage Boutique Collection Hotel
  • Tuscany Villas Heritage Boutique Collection
  • Tuscany Villas Heritage Collection Hotel
  • Tuscany Villas Heritage Collection
  • Tuscany Villas Rotorua Heritage Collection Hotel
  • Tuscany Villas Heritage Collection Hotel
  • Tuscany Villas Rotorua Heritage Collection
  • Tuscany Villas Heritage Collection
  • Hotel Tuscany Villas Rotorua - Heritage Collection Rotorua
  • Rotorua Tuscany Villas Rotorua - Heritage Collection Hotel
  • Hotel Tuscany Villas Rotorua - Heritage Collection
  • Tuscany Villas Rotorua - Heritage Collection Rotorua
  • Tuscany Villas Rotorua Heritage Boutique Collection
  • Tuscany Heritage Collection
  • Tuscany Villas Rotorua - Heritage Collection Hotel
  • Tuscany Villas Rotorua - Heritage Collection Rotorua
  • Tuscany Villas Rotorua - Heritage Collection Hotel Rotorua

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

url importing https://www.wotif.com/Rotorua-Hotels-Tuscany-Villas-Rotorua---Heritage-Collection.h4467907-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.