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Novotel Rotorua Lakeside

4.5 star property

Photo gallery for Novotel Rotorua Lakeside

Miscellaneous
Miscellaneous
A hotel room with a large bed, a chair, a view of the countryside, and a painting on the wall.
Exterior
A spacious indoor area with wooden floors, large windows, and multiple seating arrangements.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • Air-conditioning
The current price is AU$146
includes taxes & fees
21 July - 22 July

Explore the area

View map
9-11 Tutanekai St, P O Box 348, Rotorua, 3201
  • Place, Rotorua Night Market
    ‪2 min walk‬
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Rotorua Central Mall
    ‪8 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪13 min drive‬

Room options

View all photos for Twin Room, 2 Queen Beds, Lake View

Twin Room, 2 Queen Beds, Lake View

Twin Room, 2 Queen Beds, Lake View

7.4 out of 10
Good
(28 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

7.6 out of 10
Good
(4 reviews)
  • Lake view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 3 Bedrooms

Royal Suite, 3 Bedrooms

Royal Suite, 3 Bedrooms

  • Lake view
  • 245 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 King Bed, Accessible, City View

A hotel room with a bed, a sofa, a desk, a chair, a TV, and a window with a view of trees.

Room, 1 King Bed, Accessible, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, City View

Twin Room, 2 Queen Beds, City View

Twin Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(75 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a sofa, a desk, a chair, a TV, and a window with a view of trees.

Room, 1 King Bed, City View

7.8 out of 10
Good
(39 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

7.8 out of 10
Good
(16 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Rotorua

A luxury stay in the heart of Rotorua awaits you at Novotel Rotorua Lakeside. Within steps you'll find Rotorua Night Market and Rotorua i-SITE Visitor Centre. Highlights at this hotel include 6 hot tubs, a restaurant and an indoor swimming pool. .The restaurant, Atlas, serves international cuisine and is open for breakfast, lunch and dinner. Clarkes Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and kids' swimming pool as well as access to bike hire. 3444 square feet (320 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 6 AM and 10:30 AM. There's also the convenience of self parking. .Near this 4.5-property class Inner City hotel, you'll find Redwoods Whakarewarewa Forest.

What's nearby

  • Rotorua Night Market - 2 min walk - 0.2 km
  • Eat Street - 2 min walk - 0.2 km
  • Tamaki Maori Village - 5 min walk - 0.5 km
  • Rotorua Central Mall - 8 min walk - 0.7 km
  • Polynesian Spa - 10 min walk - 0.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Thai Central Restaurant Rotorua - ‬6 min walk
  • ‪The Fainting Goat - ‬2 min walk
  • ‪Poco. - ‬2 min walk
  • ‪The Thai Restaurant - ‬2 min walk
  • ‪Pig & Whistle - ‬1 min walk

About this property

Novotel Rotorua Lakeside

As a guest of Novotel Rotorua Lakeside, you'll find 6 hot tubs, an indoor pool, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 3444 square feet (320 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Rotorua Lakeside. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Rotorua hotel.

  • 199 guestrooms or units
  • 5 levels
  • 3444 sq ft of conference space
  • 320 sq. m of conference space
  • Built in 1996
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Rotorua Lakeside offers 199 accommodations with minibars and laptop-compatible safes. A pillow menu is available. LED televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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4.2 out of 5, Very good, 1,001 reviews
The price is AU$163
includes taxes & fees
23 July - 24 July
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Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (NZD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: NZD 34 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atlas
  • Clarkes Bar

Things to do

  • 6 hot tubs
  • Bicycle rentals
  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,444 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 34 per person
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: NZD 15.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 60 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeside Novotel
Lakeside Rotorua
Novotel Lakeside Hotel
Novotel Lakeside Hotel Rotorua
Novotel Lakeside Rotorua
Novotel Rotorua
Novotel Rotorua Lakeside
Rotorua Lakeside
Rotorua Novotel
Rotorua Novotel Lakeside
Accor Rotorua Lakeside
Novotel Rotorua Lakeside Hotel Rotorua
Novotel Rotorua Lakeside Hotel
Novotel Lakeside
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Rotorua
Novotel Rotorua Lakeside Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Novotel Rotorua Lakeside?

Novotel Rotorua Lakeside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Rotorua Lakeside?

As of 30 June 2026, prices found for a 1-night stay for 2 adults at Novotel Rotorua Lakeside on 21 July 2026 start from AU$146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Rotorua Lakeside?

Yep, Novotel Rotorua Lakeside has an uncovered self car park with in/out privileges for NZD 15.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does Novotel Rotorua Lakeside have a pool?

Novotel Rotorua Lakeside has an indoor pool and a kids' pool. The pool is open 6 AM to 11 PM.

Is Novotel Rotorua Lakeside family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Novotel Rotorua Lakeside is a hit with families.

Does Novotel Rotorua Lakeside serve breakfast?

Yeah, visitors can't get enough of the full brekkie here! Served daily from 6 AM to 10:30 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Novotel Rotorua Lakeside?

No, Novotel Rotorua Lakeside does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Rotorua Lakeside?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Rotorua Lakeside?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Rotorua Lakeside?

No, only service animals are allowed.

Is there a golf course on site at Novotel Rotorua Lakeside?

There isn't one on site, but Government Gardens Golf is a short 11-minute walk away.

Novotel Rotorua Lakeside Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1003 reviews
Rating 8 - Good. 292 out of 1003 reviews
Rating 6 - Okay. 184 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenient location, tasty breakfast, friendly staff and great amenity.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay and friendly helpful staff
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Alyce

Disliked: Property conditions & facilities
I think the rooms need a bit of paint and new taps/showers and toilets
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Rangi

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, the service was perfect , location awesome great place to stay
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Great room, really nice pools and lovely staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Trina

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Viv

The bar was good. The staff very friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sue shin

Everything qas great.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sameeka

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff was very helpful & the facilities were great! ill definitely look to stay here again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

jim

Liked: Cleanliness, amenities, property conditions & facilities
Average, good location for tourist
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Poo Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near food street, food everywhere
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vassa

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Would recommend.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Nice location, room was good, but bathroom could do with a refurbishment as grout between tiles a bit moldy & a fixed showerhead over a bath is a bit dated (and slightly dangerous without a non slip mat) and don't like fighting with a wet shower curtain. Carpet in some areas of the Hotel was a bit stretched and loose, saw a couple of people trip on it. But on the whole it was pretty good.
Stayed 3 nights in May 2026
Verified

6/10 Okay

donna

Liked: Amenities
The hotel was in a great location, hotel was a little shabby, but staff were friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kayne

Amazing hotel location and pool/geothermal spas
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
The pool was great!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality Hotel
Stayed 2 nights in Jan 2026
Verified

8/10 Good

David

Decent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jacobus J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a great hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tesi

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

Wanda

Liked: Cleanliness, amenities
Front desk staff were lovely
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Wonderful staff great room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

clifton

Liked: Cleanliness, amenities, property conditions & facilities
nice place
Stayed 1 night in Nov 2025