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Novotel Rotorua Lakeside

4.5 star property
Luxury hotel with 6 hot tubs and fitness centre

Photo gallery for Novotel Rotorua Lakeside

Al fresco dining, open daily
Indoor pool
Exterior
Terrace/patio
Hiking

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
The current price is AU$183
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
9-11 Tutanekai St, P O Box 348, Rotorua, 3201
  • Eat Street
    ‪2 min walk‬
  • Tamaki Maori Village
    ‪8 min walk‬
  • Polynesian Spa
    ‪13 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Twin Room, 2 Queen Beds, City View

Twin Room, 2 Queen Beds, City View

Twin Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(61 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

7.8 out of 10
Good
(31 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 72 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, Lake View

Twin Room, 2 Queen Beds, Lake View

Twin Room, 2 Queen Beds, Lake View

7.2 out of 10
Good
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 41 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 3 Bedrooms

Royal Suite, 3 Bedrooms

Royal Suite, 3 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 245 sq m
  • Lake view
  • Sleeps 6
  • 3 Double Beds

About the area

Rotorua

A luxury stay in the heart of Rotorua awaits you at Novotel Rotorua Lakeside. Within steps you'll find Matariki Hangi & Maori Cultural Performance and Eat Street. Highlights at this eco-friendly hotel include 6 hot tubs, a restaurant and an indoor swimming pool. .The restaurant, Atlas, serves international cuisine and is open for breakfast, lunch and dinner. Clarkes Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and kids' swimming pool as well as access to bike hire. 3444 square feet (320 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 6 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4.5-property class Inner City hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Rotorua Night Market - 7 min walk - 0.6 km
  • Tamaki Maori Village - 8 min walk - 0.7 km
  • Polynesian Spa - 13 min walk - 1.1 km
  • Skyline Rotorua - 5 min drive - 3.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪BREW | Craft Beer Pub - ‬2 min walk
  • ‪Poco Tapas And Wine - ‬4 min walk
  • ‪Fat Dog Cafe - ‬4 min walk
  • ‪Mac's Steak - ‬2 min walk
  • ‪CBK Craft Bar & Kitchen - ‬2 min walk

About this property

Novotel Rotorua Lakeside

Luxury hotel with 6 hot tubs and fitness centre
As a guest of Novotel Rotorua Lakeside, you'll find 6 hot tubs, an indoor pool, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 3444 square feet (320 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Rotorua Lakeside. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Rotorua hotel.

  • 199 guestrooms or units
  • 5 levels
  • 3444 sq ft of conference space
  • 320 sq. m of conference space
  • Built in 1996
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Rotorua Lakeside offers 199 accommodations with minibars and laptop-compatible safes. A pillow menu is available. LED televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (NZD 15 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: NZD 34 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atlas
  • Clarkes Bar

Things to do

  • 6 hot tubs
  • Bicycle rentals
  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,444 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 34 per person
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: NZD 15.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses geothermal energy. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 60 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeside Novotel
Lakeside Rotorua
Novotel Lakeside Hotel
Novotel Lakeside Hotel Rotorua
Novotel Lakeside Rotorua
Novotel Rotorua
Novotel Rotorua Lakeside
Rotorua Lakeside
Rotorua Novotel
Rotorua Novotel Lakeside
Accor Rotorua Lakeside
Novotel Rotorua Lakeside Hotel Rotorua
Novotel Rotorua Lakeside Hotel
Novotel Lakeside
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Rotorua
Novotel Rotorua Lakeside Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Novotel Rotorua Lakeside?

Novotel Rotorua Lakeside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Rotorua Lakeside?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Novotel Rotorua Lakeside on 5 Oct 2025 start from AU$182.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Rotorua Lakeside?

Yep, Novotel Rotorua Lakeside has an uncovered self car park with in/out privileges for NZD 15.00 per night. Onsite parking is limited.

Does Novotel Rotorua Lakeside have a pool?

Novotel Rotorua Lakeside has an indoor pool and a kids' pool. The pool is open 6 AM to 11 PM.

Is Novotel Rotorua Lakeside family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Novotel Rotorua Lakeside is a hit with families.

Does Novotel Rotorua Lakeside serve breakfast?

Yeah, visitors can't get enough of the full brekkie here! Served daily from 6 AM to 10:30 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Novotel Rotorua Lakeside?

No, Novotel Rotorua Lakeside does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Rotorua Lakeside?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Rotorua Lakeside?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Rotorua Lakeside?

No, only service animals are allowed.

Is there a golf course on site at Novotel Rotorua Lakeside?

There isn't one on site, but Government Gardens Golf is a short 13-minute walk away.

Novotel Rotorua Lakeside Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 378 out of 1007 reviews
Rating 8 - Good. 308 out of 1007 reviews
Rating 6 - Okay. 185 out of 1007 reviews
Rating 4 - Poor. 76 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sophie

Disliked: Cleanliness, property conditions & facilities
Needs a good clean, bathroom was blocked and dirty black mold in the bath. Carpets are run down badly n it smelled
Stayed 1 night in Aug 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property needs an overdue interior renovation. The carpet in our room was 3 years past its expiration date. The tub was stained too. Very disappointed in this Novotel property.
Stayed 3 nights in Jul 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Was so excited to stay as I had heard lovely things. On arrival, reception staff member bullied another staff member in front of me. No robe but one slipper left under the bed from the previous guest indicating the room hadn’t been thoroughly cleaned. Pools were refilling asked reception how long was met with rude response and no idea. Went to pool ended up scraping knees on pool and a staff infection. Literally the worse holiday and it cost me $700
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Room was a bit dated however it served its purpose. Pool area needs a major update. Love the little bar. Parking is very tight.
Stayed 4 nights in Jul 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Good gym but the whole place is not welcoming
Stayed 2 nights in Jun 2025

4/10 Poor

Kimbal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at check-in was not friendly at all and treated us in a clerical and cold manner. Overall, the hotel is old, the carpets are worn and the pool is dirty. You can hear the noise of the next door guests, showers and toilet.
Stayed 2 nights in May 2025

10/10 Excellent

Yuguang

Stayed 1 night in May 2025

6/10 Okay

simon

Disliked: Cleanliness, property conditions & facilities
It was definitely not 5 stars bit run down and rooms not cleaned properly but great location
Stayed 3 nights in May 2025

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amy was amazing
Stayed 1 night in May 2025

8/10 Good

Shawn Michael

The Ibis around the corner is better.

We had ti pay for wifi so didnt use it. Its 2025... free Wifi, get it. We had to pay for parking... get real. $15/day and paying almost $700 for the stay. Get real. Outrageous.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was conveniently located lakeside and across the street from the Eat Street area and downtown shops & boutiques. The breakfast was bountiful and we particularly enjoyed the ability to make our own fresh pressed juices and smoothies. The room was clean and spacious and seemed updated, although the bathroom seems to be in need of updates as the mirror was cracked, the tub grout was a bit stained, and the shower curtain was too short. Those cosmetic deficiencies aside, it was a nice place to overnight en route to Auckland.
Stayed 1 night in May 2025

10/10 Excellent

Fengguo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Benjamin, MANUREWA

Liked: Cleanliness, staff & service, property conditions & facilities
Spent my 10year wedding anniversary here and all I c
Stayed 2 nights in May 2025

6/10 Okay

Jitya

Travelled with family, Travelled with family and small children
.
Stayed 1 night in May 2025

10/10 Excellent

Sheenal

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful surprises!!

Good location, good view from room (we’ve booked for 2 rooms with city view and unexpectedly they have given us 2 rooms with sea view!!) Can tell the building is with some age but overall is clean and experience is good. The buffet breakfast which is already included in price is good. Must try making the DIY smoothie of your own. Love it! We consider the bed is too soft for us.
Stayed 1 night in May 2025

6/10 Okay

Aminah

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Had issues with payment even before my stay I booked with third party contacting them was difficult and not helpful. During my stay check in was quite a slow process and room albeit clean was very old, shower needed some wd40 it was very rusty and nothing at all like my previous stays at Novotels. I tried to call reception for approx 15 mins no answer so i had to call emergency and even then nothing. This was very unsafe and poor service/management. Facilities were okay, it was clean and the location was really good.
Stayed 2 nights in Apr 2025

6/10 Okay

Brittney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had an okay stay at the Novotel. We were hoping for more as it was a special occasion for Mother’s Day weekend although we felt a bit disappointed with our room’s condition. Being a 5 star hotel we thought it would be a nice place to treat ourselves however it felt very standard and rundown - more around a 3 star feel to be honest, especially the bathroom - could use an update! Positive notes were the beds were comfy & the pool was nice and warm. The location of the Novotel being right in the city centre is convenient too!
Stayed 1 night in May 2025

2/10 Terrible

Chris

Business traveller
Disliked: Staff & service, property conditions & facilities
Overall terrible experience after long days out. 3 hours late with the room, undelivered room service, leaking lobby roof. Staff and facilities are clearly facing challenges on many fronts with capability and competence.
Stayed 2 nights in May 2025

2/10 Terrible

Roger

Disliked: Property conditions & facilities
bedroom is so worn out old like a back packers. TV is the cheapest system a disgrace. Charge $400 per night. When bedroom is like a backpackers .
Stayed 1 night in May 2025

6/10 Okay

magda paola baron

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
I was really excited about staying at the Novotel Rotorua as I Have been there before and in pther locations and loved it. But this time I was highly disappointed about the cleanliness . Bathroom hasn’t been scrubbed for a long time, the mirror has toothpaste spots, carpet has rubbish around the beds underneath the bedside table , the kettle absolutely disgusting.The bed sheets have like makeup stains on the top. I expressed my disappointment to the reception and i would have left but was a busy weekend ( the Rotorua Marathon) and we were really tired. They gave us complimentary breakfast which i Appreciated but I have the feeling to express here that for the amount of money we paid I dont feel is worthy. However the staff is respectful and helpful .
Stayed 2 nights in May 2025

6/10 Okay

Jan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately the light in our bathroom was leaking, it was quite dangerous and left our bathroom floor dripping with water from the light. In my opinion this was dissapointing. We also ordered room service and the chips were not cooked which was bad as we had a guest and they were not impressed.
Stayed 1 night in Apr 2025

2/10 Terrible

Lynfa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I'd read the reviews before staying here. Our lake side suite didn't have a view of the lake. Carpets and couch had stains. There looked to be black felt tip marks on the sheets, tiles in bathroom were hanging off. Hallways weren't vacuumed for the five days we were there and chips were left under a chair for at least three days. I can't believe this is marketed as it is. A huge revamp is needed at this motel. I also won't use WOTIF again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff at reception - we had 3 different bookings from the same whanau (mum and 2 daughters and their whanau), she was able to arrange us all to be on the same floor which was ideal for the kids and babies as we could easily go from rooms if we needed to do stuff. Great temp for the pool, very good spot went to eat street for dinner. Lovely stay
Stayed 1 night in Apr 2025