You can enjoy LED TVs with digital channels, and all 199 soundproofed rooms feature WiFi, in-room childcare, and safes. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include free toiletries and pillow menus. Additionally, hair dryers, phones, and irons/ironing boards are available.
The restaurant, Atlas, serves international cuisine and is open for breakfast, lunch, and dinner. Clarkes Bar is the hotel's own bar, serving drinks along with light fare. Business travelers can take advantage of a conference center and a business center. Additionally, you'll find free WiFi in public areas, a fitness center, and laundry facilities. Each morning full breakfast is served between 6 AM and 10:30 AM. There's also the convenience of free self parking.
Within a 20-minute drive of this 4.5-star Rotorua hotel, attractions include Lake Rotorua and Lake Rotoiti.
4 Nov. 2020 by Edward J
Thank you for your review of our hotel. We were pleased to see you enjoyed your stay and your free upgrade here with us and hope to welcome you back to stay again on your next visit to Rotorua.
13 Oct. 2020 by Edward J.
Dear NEvans, Thank you for your amazing review. It was a pleasure to welcome you to our hotel. So glad that you enjoyed your stay with us and found the staff and facilities to your liking. Come back to visit us again soon!
6 Oct. 2020 by Edward J.
Dear Liz, We appreciate you taking the time to submit a review. It is pleasing to read that your stay was, on majority, a comfortable and pleasing one. We look forward to having you back again
5 Oct. 2020 by Edward J.
Thank you for taking the time to comment on your stay with us. I was disappointed to read your comments regarding the service from our staff, and I will address this with the team directly - we pride ourselves on excellent customer service, and I do apologies if you felt that we did not deliver on this occasion. I do hope that we have the opportunity to welcome you back to the hotel again at some stage in the near future.
1 Oct. 2020 by Edward J.
Thank you so much for your 5 star review! Come back to visit us again soon!
5 Oct. 2020 by Edward J.
Dear Ange, Thank you for taking the time to review our property. However, I was disappointed to read that your experience did not meet your expectations. Please accept my sincere apologies. Rest assured that your comments have been documented and will certainly be looked into. Please get in touch with me when you plan your next visit so that we can take good care of you.
10 Sep. 2020 by Edward J.
Thank you so much for your 5 star review! We are glad that you enjoyed your stay and hope to see you again very soon.
21 Jul. 2020 by Edward J.
Thank you for your lovely review. We are glad to hear you enjoyed your visit to our hotel, especially our great location. We hope to see you back again soon!
20 Jul. 2020 by Edward J.
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
17 Jul. 2020 by Edward J.
Dear Matt, Thank you for taking the time to share your feedback. Glad to see you enjoyed our location and also the service from our friendly staff. I do, however, apologies for your late check in and also the issue with the Wi Fi. Rest assured corrective action will be taken to ensure incidents like these do not occur again to any of our loyal guests. So sorry for the inconvenience! We look forward to welcome you back next time you are in Rotorua.
Due to COVID-19, this property’s food and beverage options may be limited.
Novotel Rotorua Lakeside offers its guests 6 spa tubs, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. There are 10 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Novotel Rotorua Lakeside. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Rotorua hotel.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces) , Free parking nearby
Novotel Rotorua Lakeside offers 199 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.
Atlas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Clarkes Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.
6 spa tubs are on site along with an indoor pool. Other recreational amenities include a fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.A shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This Hotel property is rated 4 star plus.