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4.8 out of 5

"Beautiful little get away spot , nice and tucked away from all the noise of the outside world , " More

By a verified traveller on Thu 13 Aug 2020

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Hotel Description

A luxury stay in Rotorua awaits you at Hamurana Lodge. You'll be 7.3 km (4.5 mi) from Agrodome and 8 km (5 mi) from Ogo. Highlights at this romantic B&B include free continental breakfast, an outdoor swimming pool, and free self parking.

All 11 individually decorated rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, espresso makers, and free local calls. Pillowtop beds and premium bedding welcome you to a good night's rest. Additionally, free minibar items, free bottled water, and in-room massages are available.

For a drink, you can stop by the bed & breakfast's own bar/lounge. 100 square feet (9 square meters) of event facilities include a meeting room, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a fitness center, and coffee/tea in a common area. Each morning free breakfast is served.

Sights within a 10-minute drive of this 4-star Rotorua B&B include Mitai Maori Village and Skyline Rotorua.

Estate Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$152* Per night/room 29 Oct. - 30 Oct.

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hamurana Lodge ratings based on 72 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hamurana Lodge

Everyone (14) Couples (54) Family (4)
5 out of 5
Beautiful little get away spot , nice and tucked away from all the noise of the outside world ,

Posted by on 13 Aug. 2020

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5 out of 5
Clean tidy. Great friendly staff. Great to have breakfast included.

Posted by , from Tauranga on 2 Aug. 2020

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5 out of 5
I loved the fact that as soon as you walked through the door you felt as if you had walked into a different era. Rebecca our host was exceptional. Thank you for our special breakfast, just a shame we could not finish it all as it was very filling. We would normally stop off for lunch on our way home but did not need to as we were still full from the lovely breakfast. Will definitely stay here again

Posted by , from Auckland on 3 Jul. 2020

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5 out of 5
I loved the age and heritage of the property and the size of the rooms. Lodges are always more appealing than a faceless hotel or motel room. And Rebecca is a wonderful host.

Posted by , from Auckland on 22 Jun. 2020

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5 out of 5
Service was amazing and our room was way better than we expected it to be

Posted by on 1 Jun. 2020

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Comment from Hotel Management

2 Jun. 2020 by Rebecca

Hello and thanks so much for your appreciative comments. we try hard to be attentive because we don't want our valuable guests feel unattended even if we are shorthanded currently. your arrival brings vitality back to our lodge and is a meaningful support for us during this difficult time. Thank you very much and hope everything goes well with you and your family. Best wishes, Rebecca

5 out of 5
Staff were very helpful and courteous. Room and bed was very comfortable and hotel overall was good value

Posted by on 12 Mar. 2020

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2 out of 5
Sadly this what would’ve been a very majestic property years ago, is lacking some serious maintenance. It’s damp, musty, the beautiful sunny deck was out of commission for breakfast, and breakfast was sadly lacking unfortunately. It has had its day sorry to say.

Posted by , from Napier on 27 Oct. 2019

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Comment from Hotel Management

27 Oct. 2019 by r

Many thanks for your review,Not everyone likes old buildings So I guess we cant be everyones' cuppa tea. thanks you stay with us. Have a safe travels.

2 out of 5
The short: I'd describe our stay here as a little weird, awkward and disappointing. The language used to describe what you're paying for here is very deceptive. This is NOT 'luxury' or 'boutique'. The positive: It's clean and close enough to main attractions in Rotorua. Rooms are good sizes. The long: We had arrived early, as the property isn't directly in Rotorua we decided to check it out. It had been advertised with mtb trails, bar, restaurant and pool etc. We rang the door bell and followed the instructions on the door to wait in the reception upstairs. After a couple if minutes a lady came out apologising saying she didnt know we were there. Which was fine we hadn't been there long. I asked if it was possible to check in early and she replied check in isn't until 2pm. She asked what we had planned for the day and I replied we weren't sure yet and asked about the facilities at the property. She then started looking at the wall of pamphlets of local attractions and handing them to us. When she got to the Maori cultural experiences she said 'you're probably not interested in that'. I found that slightly offensive. I asked again about the facilities on the property mentioning the mtb on the ad and she just said 'no' and said they could put our bags in our room when it's ready. Walked us down to the car and got us to carry our bags inside. Instructed us to leave them on the floor. When came back we were shown to our room. It was clean but very confused decor. Lik

Posted by on 29 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Rui Li

Hi Dear Guest First of all, each hotel has the exact check-in time and departure time, which are displayed on the website when you make the reservation. If you will arrive early, you should send a notice to the hotel in advance. The hotel staff made a record of your arrival time at 10:30 am and many guests just left the hotel. In the meantime our employees are working. We sincerely apologize for the unpleasant conversation you made about the reception. I'll let the employees know. thanks for stay with us.

5 out of 5

Posted by on 22 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Rui

thanks for the review. thanks for stay with us.

5 out of 5
Lovely staff, really friendly and helpful. Flexible with check in and out times.

Posted by on 18 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Rui Li

Thanks for stay with us and thank you for the review.

Property Features

Hamurana Lodge offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center, a meeting room, and limo/town car service. Event space at this bed & breakfast measures 100 square feet (9 square meters). A library, tour/ticket assistance, and multilingual staff are also featured at the luxury Hamurana Lodge. Self parking is free. This 4-star Rotorua bed & breakfast is smoke free.

  • 11 guestrooms or units
  • 3 levels
  • 2 buildings
  • 100 sq ft of conference space
  • 9 sq m of conference space
  • Built in 1980
  • Continental breakfast (free)
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Rotorua (ROT-Rotorua Regional) (19.5 km / 12.1 mi)
  • Parking: Free self parking

Room Amenities

Hamurana Lodge offers 11 accommodations with minibars (stocked with some free items) and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 24-inch LCD televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Stocked minibar (select free items)
  • HD television
  • Satellite channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free continental breakfast daily from 8 AM to 10 AM.

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 7:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 8 and younger are not allowed at this property from January to December. The rest of the year they are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamurana Lodge
  • Hamurana Lodge Rotorua
  • Hamurana Rotorua
  • Hamurana
  • Hamurana Lodge Rotorua
  • Hamurana Lodge Bed & breakfast
  • Hamurana Lodge Bed & breakfast Rotorua

You should know

  • Children 8 years old and younger aren't allowed from January to December.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.