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4.7 out of 5

"The property was handy for everything and had all that we needed. Our grandson enjoyed meeting Boris and having him stay for a little while. " More

By a verified traveller on Sun 12 Jul 2020

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Hotel Description

At Arista of Rotorua you'll be within just a 10-minute stroll of Racing Rotorua and Whakarewarewa Hot Springs. Highlights at this Victorian motel include free self parking, and in-room kitchens and free WiFi.

Flat-screen TVs with cable channels are featured in all 15 soundproofed rooms, and you can enjoy DVD players, coffee/tea makers, and free newspapers. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Ceiling fans, hair dryers, and phones are also available.

This business-friendly motel offers free WiFi in public areas, a library, and a garden. Additionally, you'll find laundry facilities, barbecue grills, and free newspapers in the lobby. There's also the convenience of limited parking.

Within a 15-minute drive of this 3.5-star Fenton Street motel, attractions include Polynesian Spa and Skyline Rotorua.

Family Apartment, Hot Tub, Mezzanine

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Family Apartment, Hot Tub

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Arista of Rotorua ratings based on 166 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arista of Rotorua

Everyone (55) Couples (21) Family (87)
4 out of 5
The property was handy for everything and had all that we needed. Our grandson enjoyed meeting Boris and having him stay for a little while.

Posted by , from Auckland on 12 Jul. 2020

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Comment from Hotel Management

14 Aug. 2020 by Kind regards, Arista team

Hi Jacqui, thank you for your review and for choosing us! Boris is a super star and is certainly earning his keep but yes, the guests just love him! We hope you had a great stay. Thanks once again and hope to see you again next time.

5 out of 5
The hot tub was just what we needed after the day’s activities. We also had a visit from Boris the feline CEO who was simply delightful.

Posted by , from Waikato on 12 Jul. 2020

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Comment from Hotel Management

14 Aug. 2020 by Kind regards, Arista team

Hi Em, thank you for staying with us and for your review. Boris is becoming famous ....he now has a handful of reviews, but he doesn't do much work but certainly entertains our guests. Thanks once again and we look forward for your next visit!

5 out of 5
It was awesome place great staff and close to everything

Posted by on 9 Nov. 2019

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Comment from Hotel Management

11 Feb. 2020 by The Arista Team

Thank you for your great review and we are happy you had a great time. We pride ourselves on our excellent, friendly customer service and want every one of our clients to have an amazing stay. We are certainly are in a great location! Kind Regards, The Arista Team

5 out of 5
Staff were friendly including Boris the cat. Even supplied a baby gate. Spa bath out the back of the room was an added bonus

Posted by on 10 Oct. 2019

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Comment from Hotel Management

12 Feb. 2020 by The Arista Team

Thank you for your rating and for writing us a wonderful review! Boris is a super star and is certainly earning his keep but yes, the guests just love him!We pride ourselves in going that extra mile, we just love looking after our guests and making sure they all have that excellent experience and comfortable stay. Kind Regards, The Arista Team

5 out of 5
Fantastic room, friendly receptionist who gave us some awesome advice on places to visit. We'd definitely stay again.

Posted by on 19 Sep. 2019

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Comment from Hotel Management

12 Feb. 2020 by The Arista Team

Thank you for your great review and we are happy you had a great time. We are always here to help our guest out and can use our local knowledge to suggest things to do, as we know most people have limited time to see our beautiful town. We look forward to seeing you again in the future. Kind Regards, The Arista Team

4 out of 5
Clean & tidy Though they didn’t clean our room the first day. Bathroom could use some more towel hooks and places to put toiletries in shower. Otherwise a very pleasant stay.

Posted by on 16 Aug. 2019

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Comment from Hotel Management

12 Feb. 2020 by The Arista Team

Thank you for your rating. Please always let reception know if something is not right. We are always happy to supply more towels if you let us know. Kind Regards, The Arista Team

5 out of 5
We stayed at Arista for 4 nights and really enjoyed the accommodation, has all things you need from high speed internet to spa and of course very friendly and helpful receptionist. Ideal for families with kids visiting Rotorua.

Posted by on 26 Apr. 2019

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Comment from Hotel Management

12 Feb. 2020 by The Arista Team

Thank you for your rating and for writing us a wonderful review. we pride ourselves in our service standard and strive to make all feel welcome and satisfied. We are also happy and always ready to help our guests to make their stay a hassle-free and enjoyable one. We look forward to seeing you again in the future. Kind Regards, The Arista Team

4 out of 5
Pleasant hotel. Beds were comfortable and staff friendly and helpful. Ceiling fan would help with air movement within the rooms. Would recommend and stay again.

Posted by on 9 Jan. 2019

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Comment from Hotel Management

13 Feb. 2020 by The Arista Team

We pride ourselves on our excellent, friendly customer service and want every one of our clients to have an amazing stay. We have ceiling fans in all our rooms as well as portable fans. Kind Regards, The Arista Team

5 out of 5
Staff were very friendly and helpful. Met all my needs for a great nights sleep

Posted by , from Sydney on 22 Oct. 2018

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4 out of 5
great motel, close to everything and very family friendly. would defiantly stay again.

Posted by , from Helensville, Auckland on 28 Aug. 2018

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Property Features

As a guest of Arista of Rotorua, you'll find a library, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. The business-friendly Arista of Rotorua also features a garden, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Victorian Rotorua motel.

  • 15 guestrooms or units
  • 2 buildings
  • Built in 1987
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.1 km / 5 mi)
  • Parking: Free self parking

Room Amenities

Arista of Rotorua offers 15 accommodations with DVD players and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Arista of Rotorua

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: NZD 50 for check-in between 8:00 PM and 11:30 PM
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arista Motel
  • Arista Motel Rotorua
  • Arista Rotorua
  • Arista Of Rotorua Hotel Rotorua
  • Arista Rotorua Motel
  • Arista of Rotorua Motel
  • Arista of Rotorua Rotorua
  • Arista of Rotorua Motel Rotorua

You should know

  • Pets and service animals are not allowed on site.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.