In January 2024, we enjoyed an 8-day stay at this hotel. Right from the initial booking process, the staff exhibited a commendable willingness to accommodate our requests, showcasing prompt responses to email inquiries. Throughout our stay, the staff proved exceptionally helpful. When we encountered an issue with the hair dryer, they promptly replaced it within minutes of our notice. The hotel thoughtfully provided a variety of complimentary snacks, water, juice, and soda to our room, ensuring we never went hungry.
The hotel's proximity, being just an 8-minute walk from Termini station, made it incredibly convenient for accessing the metro and multiple bus stops nearby. A special commendation goes to the Filipino staff, particularly TJ, whose knowledge, friendliness, and assistance greatly enhanced our experience. Their positive impact ensures that we would choose to stay at this hotel again on our next visit to Rome.