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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

3.0 star property
Hotel in Rochester with fitness centre and 24-hour front desk

Photo gallery for Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Exterior
Exterior
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Breakfast available
The current price is AU$214
includes taxes & fees
1 July - 2 July

Explore the area

Map
800 Jefferson Rd, Rochester, NY, 14623
  • Monroe Community College
    ‪14 min walk‬
  • Marketplace Mall
    ‪15 min walk‬
  • University of Rochester
    ‪6 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

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About the area

Rochester

At Holiday Inn Hotel & Suites Rochester - Marketplace by IHG you'll be within a 20-minute stroll of Marketplace Mall and Monroe Community College. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. Meeting rooms, conference space, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. On weekday mornings buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this 3-property class Rochester hotel include University of Rochester and Rochester Institute of Technology.

What's nearby

  • Monroe Community College - 14 min walk - 1.3 km
  • Marketplace Mall - 15 min walk - 1.3 km
  • University of Rochester - 6 min drive - 5.4 km
  • Strong Memorial Hospital - 6 min drive - 5.4 km
  • Rochester Institute of Technology - 7 min drive - 7.6 km

Getting around

  • Rochester Station - 17 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Dairy Queen - ‬12 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Hotel in Rochester with fitness centre and 24-hour front desk
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Holiday Inn Hotel & Suites Rochester - Marketplace by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 3-star Rochester hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Conference rooms
  • 4300 sq ft of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG offers 120 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish, Ukranian

Similar properties

Exterior

Holiday Inn Express Rochester - University Area by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,003 reviews
The price is AU$176
includes taxes & fees
1 July - 2 July
Holiday Inn Express Rochester - University Area by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 9:30 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,300 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel
"Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel"
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG on 1 July 2025 start from AU$214.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yep, Holiday Inn Hotel & Suites Rochester - Marketplace by IHG has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

The closest beach to Holiday Inn Hotel & Suites Rochester - Marketplace by IHG is Ontario Beach Park (19.2 km).

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG have a pool?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Holiday Inn Hotel & Suites Rochester - Marketplace by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Hotel & Suites Rochester - Marketplace by IHG is a hit with families.

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG serve breakfast?

Sure does, buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

No, Holiday Inn Hotel & Suites Rochester - Marketplace by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

No, pets are not allowed.

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 433 out of 1003 reviews
Rating 8 - Good. 304 out of 1003 reviews
Rating 6 - Okay. 138 out of 1003 reviews
Rating 4 - Poor. 66 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by my stay here. The place was clean and standard BUT the pool was big and warm with plenty of towels and seating. The breakfast buffet was fresh with lots of choices like eggs, French toast, bacon, yogurt bar with fresh fruit, and much more. It was close to all the shopping and restaurants. Would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient
Stayed 1 night in Mar 2025

4/10 Poor

Dayron

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old I took my family to that hotel thinking it is good since it has 4 stars supposedly but it is not at all a 4 star, starting that the first room they gave me had the smell of cigar and supposedly it is smoke free and then the second room the air did not work and then the third room again smelled of cigar. The breakfast every day was cold and the cleaning horrible since the bathroom had hairs on the wall of other previous people. Very bad experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marc

Stayed 1 night in Feb 2025

10/10 Excellent

Gurjot Singh

Stayed 1 night in Mar 2025

8/10 Good

Ching Man

Travelled with family
Liked: Amenities, property conditions & facilities
Close the restaurants, Walmart and Target. Front desk staffs are friendly. Breakfast is not so good of experience.
Stayed 1 night in Mar 2025

8/10 Good

Ojistoh

Stayed 1 night in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Friendly staff!
Stayed 1 night in Mar 2025

10/10 Excellent

DEZIREE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Feb 2025

4/10 Poor

david

Travelled with family
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Amenities, property conditions & facilities
Maids need to clean the edges of the carpet where it meets the walls, disgustingly dirty. Overall nice hotel and good breakfast, I had a comfortable stay.
Stayed 1 night in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Dojahnay

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice employees
Stayed 2 nights in Feb 2025

10/10 Excellent

Bridie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2025

2/10 Terrible

Shwe Sin

Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and the hotel is in a great safe location.
Stayed 1 night in Jan 2025

8/10 Good

Kalaban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and staff were very friendly and kind. Easy and quick check-in and clean room
Stayed 1 night in Jan 2025

10/10 Excellent

Esaak

Stayed 2 nights in Jan 2025

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a handicap accessible king suite. The closest handicap parking spot opened the passenger side of my SUV into a curb covered with snow. It was hairy to maneuver. My visit was during the super frigid week in January 2025. The desk staff was not familiar with the layout of rooms in relation to parking. Room is very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Kache

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Heymans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Roshanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great and welcoming
Stayed 1 night in Dec 2024