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Hyatt Regency Rochester

3.5 star property
Pet-friendly Rochester hotel connected to the convention centre, steps from Rochester Riverside Convention Center

Photo gallery for Hyatt Regency Rochester

Front of property – evening/night
Lobby
Ballroom
Terrace/patio
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk
The current price is AU$232
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
125 East Main Street, Rochester, NY, 14604
  • Rochester Riverside Convention Center
    ‪2 min walk‬
  • Blue Cross Arena
    ‪6 min walk‬
  • Strong
    ‪8 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, River View (High Floor)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View (High Floor)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

8.0 out of 10
Very good
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, River View

7.0 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

7.6 out of 10
Good
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

7.4 out of 10
Good
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

Home2 Suites by Hilton Greece Rochester

Rochester
  • Pool
  • Breakfast included
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  • Parking included
4.5 out of 5, Wonderful, 443 reviews
The price is AU$248
includes taxes & fees
21 Sept - 22 Sept
Home2 Suites by Hilton Greece Rochester

About the area

Rochester

Hyatt Regency Rochester puts you in the heart of Rochester, connected to the convention centre and within a 20-minute stroll of Rochester Riverside Convention Center and Blue Cross Arena. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, CORSO ~ Italian Casual, serves American cuisine and is open for breakfast and lunch. CORSO ~ Bar is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3.5-property class Downtown Rochester hotel include Eastman School of Music and Strong.

What's nearby

  • Rochester Riverside Convention Center - 2 min walk - 0.2 km
  • Blue Cross Arena - 6 min walk - 0.6 km
  • Strong - 8 min walk - 0.7 km
  • Eastman School of Music - 8 min walk - 0.7 km
  • University of Rochester - 5 min drive - 4.0 km

Getting around

  • Rochester Station - 10 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.) - 12 min drive

Restaurants

  • ‪Rochester Public Library - ‬4 min walk
  • ‪Dinosaur Bar-B-Que - ‬7 min walk
  • ‪The Street - Craft Kitchen And Bar - ‬1 min walk
  • ‪Am/Fm Coffee - ‬6 min walk
  • ‪Rococo - ‬3 min walk

About this property

Hyatt Regency Rochester

Pet-friendly Rochester hotel connected to the convention centre, steps from Rochester Riverside Convention Center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi is free in public spaces. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hyatt Regency Rochester. Parking is available for a fee.

This 3.5-star Rochester hotel is smoke free.

  • 341 guestrooms or units
  • 25 levels
  • Conference rooms
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Rochester offers 341 accommodations with iPod docking stations and a safe. Pillowtop beds feature down duvets. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Similar properties

Lobby

Hilton Garden Inn Rochester Downtown, NY

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 816 reviews
The price is AU$260
includes taxes & fees
14 Sept - 15 Sept
Hilton Garden Inn Rochester Downtown, NY

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CORSO ~ Bar
  • CORSO ~ Italian Casual

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (183 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 22 for adults and USD 9 to 15 for children
  • Covered self-parking fee: USD 16 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Frequently asked questions

What is the cancellation policy at Hyatt Regency Rochester?

Hyatt Regency Rochester offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Rochester?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Rochester on 5 Oct 2025 start from AU$232.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Rochester?

Yep, Hyatt Regency Rochester has a secured covered self car park with in/out privileges for USD 16 per day.

Are there any beaches close to Hyatt Regency Rochester?

The closest beach to Hyatt Regency Rochester is Ontario Beach Park (11.6 km).

What makes Hyatt Regency Rochester a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Rochester.

Is Hyatt Regency Rochester family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hyatt Regency Rochester is a hit with families.

Does Hyatt Regency Rochester serve breakfast?

Sure does, full brekkie is served weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 11 AM.

Is there a free airport shuttle available at Hyatt Regency Rochester?

No, Hyatt Regency Rochester does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Rochester?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Rochester?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hyatt Regency Rochester Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 402 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 97 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sean, Cincinnati

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice overall property. Rooms are very nice. Lobbyist ok. Area around hotel is ok but can be a little sketchy at night.
Stayed 1 night in May 2025

10/10 Excellent

Deshannauh

Stayed 3 nights in Jun 2025

10/10 Excellent

Francesca

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time at my overnight stay 11th Floor water view was perfect choice.The restaurant on the lobby was by far the best during my stay. Cheryl was grate and welcoming , loved her margaritas, so was the DJ at the bar lol . Chris the GM was also very hospitable.Our experience was great loved that I was able to have a morning swim. I will definitely go back again Franny ….
Stayed 1 night in May 2025

6/10 Okay

Joseph

Stayed 2 nights in Jun 2025

6/10 Okay

Katrina

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property is conveniently located and has a spacious parking garage on site. When we arrived to check in, however, the front desk staff was not helpful. She was not able to check on availability, not able to offer information about rates, and not able to reserve us a room. Instead, we were told to "use an online reservation" app. (Luckily, I have Expedia.) While we waited for the reservation to go through, she resumed her scrolling on her phone. I'd also like to mention that though the room could accommodate four guests, it had 3 bath towels, 2 hand towels, and 1 washcloth. When we inquired about that, the front desk staff told us the management had out-sourced laundry services, and that is what we get. Though my previous stays here were pleasant, this time I was disappointed, especially since I was taking family on this trip.
Stayed 1 night in May 2025

10/10 Excellent

Joy

Stayed 1 night in Jun 2025

2/10 Terrible

Marcie

Travelled with family and small children
My flight was cancelled and I never made it to New York to have the opportunity to stay at the hotel and they refused to refund my payment for a stay I never took due to delayed then canceled flight
Stayed 2 nights in May 2025

10/10 Excellent

Markese

Stayed 1 night in May 2025

2/10 Terrible

Ran

Stayed 2 nights in May 2025

2/10 Terrible

Sitraram

Travelled with family
Disliked: Amenities, property conditions & facilities
Had issues with shower in the first room and got assigned new room. However had toilet issues. And beds were not comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Mario

Stayed 1 night in May 2025

4/10 Poor

nawfal

Travelled with family
Ok
Stayed 1 night in May 2025

10/10 Excellent

Adria

Stayed 2 nights in May 2025

10/10 Excellent

James M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and staff

They are just wonderful..had a fantastic time. Hotel staff was top notch!!!
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

miguel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Loved the stay and staff but I would suggest better lighting in rooms when you walk into the door in front of mirror not enough lighting to utilize the mirror.
Stayed 1 night in May 2025

8/10 Good

Stanislava

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Kyriaki

Stayed 2 nights in May 2025

2/10 Terrible

Jayaram

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable place to stay. Good value
Stayed 1 night in May 2025

6/10 Okay

Xiaowei

Travelled with group
Disliked: Cleanliness, staff & service
Avoid this hotel! Bad cleanings,terrible service. 4 guests only serve 2 towels. Next day requested extras from afternoon till 11:30PM – none arrived. Mini shampoo bottles obviously not enough for families with long hair, next-day refill requests ignored forever。Friends’ room had same issues. Pool was cold, hot tub closed, zero towels despite calling twice, nothing comes before we leave . Also the bathroom sink faucet is very weak and shower presses is poor. Never again.
Stayed 2 nights in May 2025

2/10 Terrible

Jazzmyn

Disliked: Staff & service, amenities, property conditions & facilities
Staying at the hotel was despicable NOTHING WAS CLEAN the lobby bathrooms were soapless and dirty upon checking in..after going into our room provided to wind down after long travel and shower after uncomfortably due to the crack that was unsatisfying the shower had a large crack with a patch job on it that wore down that the crack reopened and flooded the wall behind the door and suite floor midway to the bed including the carpet outside of our suit only to call the front desk for help maintenance came to clean it up and to my surprise not with a mop of clean water but with a PILLOWCASE! never to show up again total health concern! we don't think we will be back at all because this is inappropriate paying over $1000 for a stay that was intended solely for engagement purposes is outrageous and unacceptable would you stay at a place with your family in these disappointing conditions, our complaint was brushed off we felt brushed off. Completely UNACCEPTABLE!
Stayed 3 nights in May 2025

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Troy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025