Hotel Canandaigua, Tapestry Collection by Hilton

3.5 star property
Lakefront hotel with bars/lounges and 24-hour fitness centre

Photo gallery for Hotel Canandaigua, Tapestry Collection by Hilton

Beach nearby, kayaking
Presidential Suite, 1 King Bed, Lake View
Exterior
Meeting facility
Outdoor pool, open 7:00 AM to 10:00 AM, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$239
includes taxes & fees
13 Jan - 14 Jan 2026

Explore the area

View map
205 Lakeshore Drive, Canandaigua, NY, 14424
  • Place, Canandaigua Lake
    ‪1 min walk‬
  • Place, Kershaw Park
    ‪2 min walk‬
  • Place, CMAC Performing Arts Center
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪39 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Lake View (Mobility, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Lake View (Mobility Accessible, Bathtub)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Lake View (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Lake View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 82 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Lake View

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Lake View (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Partial Lake View

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

About the area

Canandaigua

At Hotel Canandaigua, Tapestry Collection by Hilton you'll be within steps of Kershaw Park and Canandaigua Lake. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Cove Restaurant and Bar, serves American cuisine. Corsair's Cove is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, Hot tub, seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3.5-property class Canandaigua hotel include Canandaigua Lake State Marine Park and Canandaigua City Pier.

What's nearby

  • Canandaigua Lake - 1 min walk - 0.1 km
  • Kershaw Park - 2 min walk - 0.2 km
  • Roseland Waterpark - 10 min walk - 0.8 km
  • Canandaigua Lake State Marine Park - 11 min walk - 1.0 km
  • CMAC Performing Arts Center - 2 min drive - 2.2 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 43 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Wendy's - ‬12 min walk

About this property

Hotel Canandaigua, Tapestry Collection by Hilton

Lakefront hotel with bars/lounges and 24-hour fitness centre
Hotel Canandaigua, Tapestry Collection by Hilton offers its guests a seasonal outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 7 meeting rooms available. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Canandaigua, Tapestry Collection by Hilton. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Canandaigua hotel.

  • 109 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2023
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Dining venue
Hotel Canandaigua, Tapestry Collection by Hilton offers 109 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels and Netflix. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 30 for adults and USD 10 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Corsair's Cove
  • Cove Restaurant and Bar

Things to do

  • 24-hour gym
  • Games
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Private wine tours
  • Wine tours

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Dock
  • Firepit
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift (107 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 10 to 15 for children
  • Self-parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 7:00 AM to 10:00 AM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Canandaigua, Tapestry Collection by Hilton Hotel
Hotel Canandaigua, Tapestry Collection by Hilton Canandaigua

Frequently asked questions

What is the cancellation policy at Hotel Canandaigua, Tapestry Collection by Hilton?

Hotel Canandaigua, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Canandaigua, Tapestry Collection by Hilton?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Canandaigua, Tapestry Collection by Hilton on 13 Jan 2026 start from AU$238.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Canandaigua, Tapestry Collection by Hilton?

Yep, Hotel Canandaigua, Tapestry Collection by Hilton has a self car park with in/out privileges for USD 10.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Canandaigua, Tapestry Collection by Hilton?

The closest beach to Hotel Canandaigua, Tapestry Collection by Hilton is Deep Run Beach (6 km).

Does Hotel Canandaigua, Tapestry Collection by Hilton have a pool?

Hotel Canandaigua, Tapestry Collection by Hilton has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 AM (Seasonal outdoor pool open from May to August).

Does Hotel Canandaigua, Tapestry Collection by Hilton have a waterslide?

No, there is no waterslide at Hotel Canandaigua, Tapestry Collection by Hilton, but Roseland Waterpark is a short 19-minute walk away.

What luxury perks are available at Hotel Canandaigua, Tapestry Collection by Hilton?

Hotel Canandaigua, Tapestry Collection by Hilton features an outdoor pool, 1 hot tub and 2 bars.

What makes Hotel Canandaigua, Tapestry Collection by Hilton a romantic place to stay?

1 hot tub and winery tours, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Canandaigua, Tapestry Collection by Hilton.

Does Hotel Canandaigua, Tapestry Collection by Hilton serve breakfast?

Sure does, cooked-to-order breakfast is offered weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Canandaigua, Tapestry Collection by Hilton?

No, Hotel Canandaigua, Tapestry Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Canandaigua, Tapestry Collection by Hilton?

Yep, you can grab a meal at Hotel Canandaigua, Tapestry Collection by Hilton's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hotel Canandaigua, Tapestry Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hotel Canandaigua, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 200 out of 301 reviews
Rating 8 - Good. 59 out of 301 reviews
Rating 6 - Okay. 22 out of 301 reviews
Rating 4 - Poor. 12 out of 301 reviews
Rating 2 - Terrible. 8 out of 301 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was gorgeous, overlooking the lake. Loved waking up to that view! Great walking trail along water and park next to property.
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Convenient location. Would definitely stay here again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Deomattie

Travelled with partner
Disliked: Staff & service
Nice property,,nothing else about this place was nice. Upon checking in we had no body wash in our bathroom, no body lotion in our bottle. Our rooms were never made up, until we had to ask for cleaning service. Never had paper cups unless we asked for them. Also, no night lights, no pen and paper for writing. Most of all we had to pay for our own internet. I am not sure how much the restaurant is affiliated with the hotel, but they have been running special on one dish for five day. Even though they had other fish available on the menu, it was never available to the customer. Also the waitress over charged us for our prosecco by $6. A piece.
Stayed 6 nights in Sep 2025

10/10 Excellent

Michael, Los Alamitos

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Modern, New property with many thoughtful touches: lots of hooks for hanging towels and clothes, large swivel big screen TV, nice lakefront grounds, guest laundry facility with mobile payment. Most of all. The staff was exceptional: Friendly and helpful.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location to enjoy the beautiful lake..
Stayed 1 night in Sep 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Joyson

Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful, rock stone along the water line , well maintained property . I would rated it 5 stars except it’s a tad expensive
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Besties trip/Heart concert

The hotel is beautiful and the location is superb. We went for the Heart concert. Everything was great. Beds and bath were clean. Beds super comfortable. Will be back and hope when we are able to use more of the facilities offered.
Stayed 2 nights in Aug 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Krystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff extremely comfortable beds. Water pressure in the shower was on point. Beautiful property and peaceful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious rooms and very pet friendly

We stayed here for a weekend and loved how spacious the rooms were and how dog friendly the hotel was. Lovely grounds and very clean.
Stayed 2 nights in Aug 2025

8/10 Good

Meghan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Not Bad

We had a very nice stay here for a mom‘s night out. We were able to enjoy the pool and sit out by the lake. The room was fair. We were on the first floor looking at the parking lot, but we did book the cheapest room. We had lunch and drinks at the Cove restaurant and were extremely disappointed. We only ate our meal as we were absolutely starving and service took so long. We said something to the waitress and all she said was “OK” and walked away. There are certainly many, other unique dining places in the area. with better food and better service than the Cove. The girl at the front desk was wonderful (Chelsea) in getting us checked in. At the time we arrived there should have been another desk attendant as there were many people waiting for assistance.
Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer, buffalo

Disliked: Staff & service
Paid for a King with a lake view and balcony and was given a double queen that was stuffy with no opening windows. The photos showed a bathtub on Expedia and lake view balcony. My receipt did not specify balcony on it but said King Room for $437. The hotel staff made me feel like they thought I was lying about the room when I went to tell them they gave me the wrong room. There was no soap when I took a shower. The front desk person told me on the phone that CMAC was a 20 minute walk but it was like 40. It was almost entirely sidewalk and not unsafe from cars but not as described. The water bottles in the room have little tags that say only elite members get them free and everyone else pays $3. At check in, I was given no direction to elevators or any information about the hotel. When I came back down to tell them that they gave me the wrong room, they commented about booking through Expedia and repeated that they are full. The phone was ringing in the background and they were obviously stressed. A male employee came over to assist by repeating that they are full but not answering the phone. The pool was a nice temperature but they must’ve shocked it recently because my eyes burned so bad after swimming.
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was lovely. Very clean and lively grounds. Setting gorgeous! Staff very friendly. Pool towels were way too small. Room service took 1 hour plus. Overall I'd come back. Fantastic facilities!
Stayed 2 nights in Aug 2025

10/10 Excellent

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well maintained brand new hotel with large, well thought-out rooms. The bathrooms were enormous. Staff was friendly but the “restaurant” breakfast area was so short staffed that they could not reasonably serve 5 tables. The property was beautiful, overlooking the lake. Parking is plentiful with a whole row of EV chargers!
Stayed 1 night in Aug 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in an ideal location. It was clean, modern design was pretty and staff was friendly.
Stayed 1 night in Aug 2025

6/10 Okay

Firuz

Stayed 1 night in Aug 2025

10/10 Excellent

Guy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting overlooking the Lake. Staff was courteous and helpful. Indoor & outdoor seating, good food.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large and comfortable. The bed was comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2025

10/10 Excellent

jacquelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
The restaurant was so slow! We had 4 kids and 3 adults and we waited over an hour for our food which was not great! Same at the bar! Everything else was nice!
Stayed 1 night in Aug 2025