del Lago Resort & Casino

4.0 star property
Hotel with 7 restaurants, in the vicinity of Montezuma Winery

Photo gallery for del Lago Resort & Casino

Property entrance
4 bars/lounges, sports bar
Casino
Couples treatment room(s), sauna, steam room, body treatments
Couples treatment room(s), sauna, steam room, body treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View map
1133 Route 414, Waterloo, NY, 13165
  • del Lago Resort & Casino
    ‪1 min walk‬
  • Waterloo Premium Outlets
    ‪7 min drive‬
  • It's A Wonderful Life Museum
    ‪10 min drive‬

Room options

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(81 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(137 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, 2 Bathrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Waterloo

At del Lago Resort & Casino, you'll be 7.9 km (4.9 mi) from Montezuma Winery and 9.7 km (6 mi) from National Memorial Day Museum. Highlights at this hotel include 7 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. Bourbon & Brew is open for lunch and dinner. Centrifico is the hotel's own bar. Enjoy the 24-hour gym and karaoke. Plus you'll find a casino, a coffee shop/cafe and a sportsbook. Each morning continental breakfast is served between 8:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Waterloo hotel include Women's Rights National Historical Park and Lake Hiddenwood State Park.

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.0 km
  • Waterloo Premium Outlets - 7 min drive - 9.0 km
  • Montezuma Winery - 9 min drive - 9.0 km
  • It's A Wonderful Life Museum - 10 min drive - 12.2 km
  • Montezuma National Wildlife Refuge - 11 min drive - 11.9 km

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪The DraftKings Sportsbook at Del Lago - ‬6 min walk
  • ‪Wendy’s - ‬11 min walk
  • ‪Circle K - ‬15 min walk
  • ‪Subway - ‬6 min drive

About this property

del Lago Resort & Casino

Hotel with 7 restaurants, in the vicinity of Montezuma Winery
Del Lago Resort & Casino offers its guests a full-service spa and a health club. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges.

A casino, a vending machine, and multilingual staff are also featured at the business-friendly del Lago Resort & Casino. Self parking is free.

This 4-star Waterloo hotel is smoke free.

  • 205 guestrooms or units
  • 7 dining venues
  • 4 bars or lounges
  • Conference rooms
  • Casino
  • Karaoke
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Del Lago Resort & Casino offers 205 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bourbon & Brew
  • Centrifico
  • Food Court
  • Portico By Fabio Viviani
  • Sociale

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Sportsbook

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • An off-lead area is available

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.0 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

What is the cancellation policy at del Lago Resort & Casino?

Del Lago Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at del Lago Resort & Casino?

Yep, del Lago Resort & Casino has a free self car park.

Is there a spa on site at del Lago Resort & Casino?

Yep, there is an onsite spa at del Lago Resort & Casino. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

What luxury perks are available at del Lago Resort & Casino?

Del Lago Resort & Casino features a full-service spa, a health club and 7 restaurants.

What makes del Lago Resort & Casino a romantic place to stay?

Couples spa treatments and a bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at del Lago Resort & Casino.

Does del Lago Resort & Casino serve breakfast?

Yeah, continental breakfast is served daily from 8:00 AM to 1:00 PM.

Is there a free airport shuttle available at del Lago Resort & Casino?

No, del Lago Resort & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at del Lago Resort & Casino?

Yep, you can grab a meal at del Lago Resort & Casino's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at del Lago Resort & Casino?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at del Lago Resort & Casino?

Dogs are welcome at del Lago Resort & Casino, with dog exercise areas on offer.

Reviews

del Lago Resort & Casino Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1125 out of 1573 reviews
Rating 8 - Good. 288 out of 1573 reviews
Rating 6 - Okay. 82 out of 1573 reviews
Rating 4 - Poor. 51 out of 1573 reviews
Rating 2 - Terrible. 27 out of 1573 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, right off thruway
Stayed 1 night in Jun 2025

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful time. Hotel was clean. Spacious and restaurant was great.
Stayed 2 nights in May 2025

2/10 Terrible

Maria

We
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best beds ever!!

Love love love Del Lago! Favorite place to stay while traveling through Waterloo. The beds are just sooooooo comfortable!
Stayed 1 night in Mar 2025

10/10 Excellent

Donald, Sesser

Liked: Cleanliness, amenities, property conditions & facilities
Beds are very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

8/10 Good

Megan

Business traveller
Very good experience
Stayed 1 night in Jun 2025

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 1 night in Jun 2025

10/10 Excellent

Nanci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy staying at delLargo hotel and casino. Waterloo is our half way mark traveling to Michigan from Massachusetts. The accommodations are clean, comfortable, and affordable. The casino is Vegas quality. Great place to stop and relax.
Stayed 1 night in Jun 2025

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, room comfort
It was comfortable and clean. Room had broken toilet paper holder, refrigerator was not very cold, and no fan in bathroom. Not enough hangers in closet. Otherwise stay was okay.
Stayed 2 nights in Jun 2025

8/10 Good

Brian, Lacona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to rest your head for the night. Bring your own shampoo and conditioner as the ones supplied are watered down. Bed was nice and comfy and facility was good. Lots of options for dining in the area
Stayed 1 night in Jun 2025

10/10 Excellent

Amy, Westland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was extremely clean and the people working went above and beyond to make the stay memorable.
Stayed 1 night in Jun 2025

10/10 Excellent

marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Like the atmosphere
Stayed 1 night in Jun 2025

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Doreen

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this casino I have been coming here for a few years. Safe plenty of parking there is one guy who works at the players club really nice guy unfortunately did not get his name. Management and staff that work at the hotel super friendly. Del largo casino is 8 years old. They are talking about renovations for the hotel in 2026 The bed was super comfy big television lovely big room decorated. It was my first time staying here I stayed on a tuesday night. I know there rates are higher on a weekend. Outside parking lot ample parking spaces I would highly recommend staying here. QUIET I stayed on the fith floor. Security you can not go to your room unless you use your room key for the elevator. Beautifully landscape flowers buildings striking definitely want to take pictures when you arrive. I am looking forward going back staying after there renovations There is a dunkin donuts near by quick short drive gotta have my dunkin coffee. In waterloo there is a chinese restaurant that I get excited about its named first dragon dine in fast service reasonable food outstanding short drive they are closed on tuesdays I ate lunch yesterday's wonderful cheap lunch go try for lunch open at 11.00 am Enjoy. A++
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Gail

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Were no cups for coffee machine or dri king cups.Room was dusty. We gone all over Ny for casinos. We stayed here before ,never had problem.
Stayed 1 night in Jun 2025

10/10 Excellent

john, Dennisport

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A safe reasonable priced hotel right next to Rte 90. Includes a casino and food establishments. We like it because of its easy on easy off Location. We have, stayed here several times.
Stayed 1 night in Jun 2025

10/10 Excellent

barbara

Stayed 1 night in May 2025