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Virginia Crossings Hotel, Tapestry Collection by Hilton

3.5 star property
Colonial hotel with 24-hour fitness centre and seasonal outdoor pool

Photo gallery for Virginia Crossings Hotel, Tapestry Collection by Hilton

Aerial view
Lobby
Exterior
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Room service
  • Pet-friendly
The current price is AU$199
includes taxes & fees
30 June - 1 July

Explore the area

Map
1000 Virginia Center Pkwy, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    ‪3 min drive‬
  • Lewis Ginter Botanical Garden
    ‪6 min drive‬
  • Richmond Raceway
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪23 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Accessible (Roll-In Shower)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Classic Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Bathtub (Hearing)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Classic Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible (Hearing/Roll-In Shower)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Classic Room, 2 Queen Beds, Accessible (Hearing/Roll-In Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Glen Allen

At Virginia Crossings Hotel, Tapestry Collection by Hilton, you'll be 3 km (1.9 mi) from Henrico Sports & Events Center and 7.9 km (4.9 mi) from Lewis Ginter Botanical Garden. Highlights at this Colonial hotel include a restaurant, free self-parking and a 24-hour gym. .The buffet restaurant, The Glen Restaurant, serves American cuisine and is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the Hot tub, seasonal outdoor swimming pool and pool loungers as well as access to basketball. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free RV/bus/truck parking. .Places within a 15-minute drive of this 3.5-property class Glen Allen hotel include Richmond Raceway and Randolph-Macon College.

What's nearby

  • Henrico Sports & Events Center - 3 min drive - 2.4 km
  • Lewis Ginter Botanical Garden - 6 min drive - 7.4 km
  • Richmond Raceway - 11 min drive - 11.5 km
  • Virginia Commonwealth University - 13 min drive - 16.8 km
  • Greater Richmond Convention Center - 14 min drive - 19.2 km

Getting around

  • Ashland Station - 15 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Sonic Drive-In - ‬6 min drive
  • ‪McDonald's - ‬7 min drive

About this property

Virginia Crossings Hotel, Tapestry Collection by Hilton

Colonial hotel with 24-hour fitness centre and seasonal outdoor pool
Virginia Crossings Hotel, Tapestry Collection by Hilton offers its guests a seasonal outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A library, a terrace, and a vending machine are also featured at Virginia Crossings Hotel, Tapestry Collection by Hilton. Free self parking is available.

This 3.5-star Glen Allen hotel is smoke free.

  • 183 guestrooms or units
  • 3 levels
  • 3 buildings
  • Conference rooms
  • Built in 2000
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Virginia Crossings Hotel, Tapestry Collection by Hilton offers 183 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit and designer toiletries.

This Glen Allen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Spanish

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4.8 out of 5, Exceptional, 2,695 reviews
The price is AU$221
includes taxes & fees
30 June - 1 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 21 for adults and USD 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Glen Restaurant
  • The Tavern

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Basketball
  • Hot tub
  • Library
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (96 centimetre high)
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Phone accessibility kit
  • Raised toilet seat (46 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Colonial architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21 for adults and from USD 21 for children
  • Fee for in-room wired Internet: USD 0 per night (rates may vary)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in June and close in August.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Virginia Crossings Hotel Tapestry Collection Hilton Glen Allen
Virginia Crossings Hotel Tapestry Collection Hilton
Virginia Crossings Tapestry Collection Hilton Glen Allen
Virginia Crossings Hotel, Tapestry Collection by Hilton Hotel
Hotel Virginia Crossings Hotel, Tapestry Collection by Hilton
Virginia Crossings Tapestry Collection Hilton
Virginia Crossings Hotel Tapestry Collection by Hilton

Frequently asked questions

What is the cancellation policy at Virginia Crossings Hotel, Tapestry Collection by Hilton?

Virginia Crossings Hotel, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Virginia Crossings Hotel, Tapestry Collection by Hilton?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Virginia Crossings Hotel, Tapestry Collection by Hilton on 30 June 2025 start from AU$199.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Virginia Crossings Hotel, Tapestry Collection by Hilton?

Yep, Virginia Crossings Hotel, Tapestry Collection by Hilton has a free self car park and free RV/bus/truck parking.

Does Virginia Crossings Hotel, Tapestry Collection by Hilton have a pool?

Virginia Crossings Hotel, Tapestry Collection by Hilton has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from June to August.

What makes Virginia Crossings Hotel, Tapestry Collection by Hilton a romantic place to stay?

1 hot tub and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Virginia Crossings Hotel, Tapestry Collection by Hilton.

Is Virginia Crossings Hotel, Tapestry Collection by Hilton family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Virginia Crossings Hotel, Tapestry Collection by Hilton is a hit with families.

Does Virginia Crossings Hotel, Tapestry Collection by Hilton serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Virginia Crossings Hotel, Tapestry Collection by Hilton?

No, Virginia Crossings Hotel, Tapestry Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Virginia Crossings Hotel, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Virginia Crossings Hotel, Tapestry Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Virginia Crossings Hotel, Tapestry Collection by Hilton?

There is a golf course next to Virginia Crossings Hotel, Tapestry Collection by Hilton.

Virginia Crossings Hotel, Tapestry Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1003 reviews
Rating 8 - Good. 221 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Susana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The restaurant staff were great - friendly, attentive and efficient. They made our family feel welcome. The cleanliness of the rooms was great, but the facility maintenance needs work: bathroom sink was completely clogged; back door to the building doesn't have a handle or secure access, the fertilizing of flower beds stunk up the hall during our whole stay. The hotel was expensive for what it offered - breakfast was not included despite the high rate.
Stayed 2 nights in Mar 2025

4/10 Poor

Leslie

Travelled with group

Not as described, not senior friendly

This place is not what it appears to be. The multiple buildings have no visible signage and the only sign for the registration building is only visible from one side, so I had to walk through ball rooms, the kitchen, the prep area, etc. , just to find someone to ask. They gave me terrible directions so I ended up making the same trek (I am a senior citizen so this was quite inconvenient). When I was directed to a different building, I finally found the registration area it was about 80 degrees. Then had to retrace my steps to move to another building. The temp in the room was set to 75 degrees. The "bar" and restaurant are in a different building so it was more walking. The food prices are ridiculous ($16 for grilled cheese and $52 for 2 normal breakasts) There is nothing to do nearby. It might make a nice venue for a wedding but for a 2 night stay, you spend more time trying to find out where you're going. Also, the elevator is out order so after walking all the way from parking, you have to walk down a long way just to climb the stairs only to find your room is as far away as it can be. I am a Hilton member and this property is definitely not up to the standards expected. Highly disappointed and will not return.
Stayed 2 nights in Mar 2025

4/10 Poor

Ali, Ashburn

Travelled with family
Liked: Amenities
The room smelled like humidity... I didn't complain because I was to exhausted..
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Travelled with pets
Liked: Staff & service
The primary elevator with access to the parking lot has been broken the last two times I have stayed here. seems like it has been under repair for an excessive period of time.
Stayed 1 night in Mar 2025

6/10 Okay

Howard

Decent stay
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a little on the older side but well maintained. Nice to have restaurants available on property because restaurants outside of resort were not accessible by walking. Staff was all very friendly. towels could use an upgrade. Overall enjoyed our 1 night.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Mar 2025

2/10 Terrible

Roxane

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2025

8/10 Good

Katy

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty hotel. Nice rooms. Great service. Will come back. Guests should note that you sleep in one building and walk to another building to eat. They let me drive my elderly father so he didn’t have to walk.
Stayed 1 night in Feb 2025

10/10 Excellent

Virginia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place right next to the botanical garden

Stayed 1 night in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Venue - better in summer season

Nice venue. Long walk to elevator and room. Spacious room. Didn’t like that everything is in separate buildings.
Stayed 1 night in Feb 2025

8/10 Good

jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thankful for peace and quiet in Virginia.

The front desk employees are really friendly. And they told me they gave me an upgrade on check-in. I’m always grateful for those. The room did look like what I had booked, but maybe slightly larger. Overall, it was a good stay. I just had to find a way to pad the center of the bed (from side to side) to support the hips while sleeping, so that I was discomfort-free throughout the night. The beds aren’t hard. I don’t think that it has a thick topper on it. Rm 555. Overall, I was tucked away in a quiet place to rest during the long trip.
Stayed 1 night in Feb 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Amazing Stay.

I had a really amazing stay, and I'm looking forward to my next stay here when I'm in the area.
Stayed 2 nights in Feb 2025

6/10 Okay

Emily

Liked: Staff & service, room comfort
Disliked: Cleanliness

Disappointing stay

This hotel has seen better days. Sub par cleanliness. Very strange set up with multiple buildings. Didn’t feel comfortable as a solo traveling female.
Stayed 1 night in Feb 2025

10/10 Excellent

Rohit, Fairfax

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice digs
Stayed 1 night in Feb 2025

10/10 Excellent

Reginald

Liked: Cleanliness, property conditions & facilities
Great time kids enjoyed
Stayed 2 nights in Dec 2024

8/10 Good

Natalie, Glen Allen

Stayed 1 night in Feb 2025

8/10 Good

Jeffrey

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

janine

Stayed 2 nights in Jan 2025

10/10 Excellent

Paula

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large property in stunning rural/golf setting. Lots of character. Great for furry friends. Would stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with courteous staff who went out of their way to make me feel welcome.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, room comfort

Beautiful place & great people, but the elevator?

This was the second time I've stayed here - once for a writer's conference and another for a getaway. Gorgeous scenery and grounds. The staff here are amazing. The rooms? Great. But one thing is going to keep bringing down my rating: the broken elevators. Yes - there IS one working elevator, but for a busy weekend (at a conference center?) makes life inconvenient. Last year at the big conference, long lines for getting luggage up - or huffing and puffing at the stairs. This year? STILL not fixed. Come on - it can't be that hard. With another big conference coming up, and several for other groups, they need to know - and the hotel needs to do better. This isn't the Hilton way.
Stayed 1 night in Feb 2025