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Best Western Plus Sparks-Reno Hotel

3.0 star property
Hotel in Sparks with free airport shuttle and 24-hour fitness centre

Photo gallery for Best Western Plus Sparks-Reno Hotel

BBQ/picnic Area
Seasonal outdoor pool
Premium bedding, pillow-top beds, desk, laptop workspace
Restaurant
Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$203
includes taxes & fees
4 Jan - 5 Jan

Explore the area

View map
55 E Nugget Ave, Sparks, NV, 89431
  • Place, Sierra Sid's
    ‪7 min walk‬
  • Place, Sparks Marina Park
    ‪10 min walk‬
  • Place, Outlets at Legends Sparks
    ‪2 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪6 min drive‬

Room options

Two Queen Suite

  • Sleeps 6

King Suite

  • Sleeps 4

View all photos for Suite, 1 King Bed, Mobility Accessible, Refrigerator & Microwave (Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Mobility Accessible, Refrigerator & Microwave (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2019
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Refrigerator & Microwave (Bathtub)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible, Refrigerator & Microwave (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2019
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Refrigerator & Microwave (Bathtub)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible, Refrigerator & Microwave (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2019
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, 2 Flat Screen Tvs, Microwave And Refrigerator

  • Sleeps 2

2 Queen Beds, Non-Smoking, Communication Assistance, Microwave And Refrigerator, Flat Screen Television

  • Sleeps 4

Mobility Accessible King Suite with Roll In Shower

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2019
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Hearing Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2019
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2019
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2019
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Hearing Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2019
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2019
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Refrigerator & Microwave (Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Refrigerator & Microwave (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2019
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Refrigerator & Microwave (Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible, Refrigerator & Microwave (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2019
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Mobility Accessible, Refrigerator & Microwave (Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds, Mobility Accessible, Refrigerator & Microwave (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Renovated in 2019
Premium bedding
Pillow-top bed
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Roll In Shower, Separate Bedroom, Sofabed, Microwave And Refrigerator, Non-Smoking

  • Sleeps 6

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Non-Smoking, Communication Assistance, Microwave And Refrigerator

  • Sleeps 2

Accessible-2 Queen, Non-Smoking, Communication Assistance, Microwave And Refrigerator

  • Sleeps 4

View all photos for Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Separate Bedroom, Microwave And Refrigerator, Non-Smoking

Bathroom

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Separate Bedroom, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Two Queen Room

  • Sleeps 4

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About the area

Sparks

At Best Western Plus Sparks-Reno Hotel you'll be within just a 15-minute stroll of Sierra Sid's and Sparks Heritage Museum. Highlights at this hotel include a restaurant, free self-parking and a free airport shuttle. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Hot tub and seasonal outdoor swimming pool. 4000 square feet (372 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of extended parking. .Attractions within a 10-minute drive of this 3-property class Sparks hotel include Grand Sierra Resort Casino and Reno-Sparks Convention Center.

What's nearby

  • Sierra Sid's - 7 min walk - 0.6 km
  • Sparks Marina Park - 10 min walk - 0.9 km
  • Victorian Square - 19 min walk - 1.7 km
  • Outlets at Legends Sparks - 2 min drive - 2.5 km
  • Truckee River - 3 min drive - 2.2 km

Getting around

  • Reno Station - 7 min drive
  • Reno Tahoe Intl. Airport (RNO) - 8 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Fuddruckers - ‬10 min walk
  • ‪Pancho & Willie's - ‬14 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Best Western Plus Sparks-Reno Hotel

Hotel in Sparks with free airport shuttle and 24-hour fitness centre
Best Western Plus Sparks-Reno Hotel offers its guests a seasonal outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 4000 square feet (372 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Sparks-Reno Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. A complete renovation of Best Western Plus Sparks-Reno Hotel was completed in December 2019.

This 3-star Sparks hotel is smoke free.

  • 1 building
  • 209 guestrooms or units
  • 9 levels
  • 4000 sq ft of conference space
  • 372 sq. m of conference space
  • Built in 1973
  • Supervised kids' activities (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Sparks-Reno Hotel offers 209 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 60-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Sparks hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,000 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1973
  • Renovated entire property - December 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 60-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Hotel Reno-Sparks
Holiday Inn Reno-Sparks
Holiday Inn Reno-Sparks Hotel Sparks
Holiday Inn Reno-Sparks Hotel
Holiday Reno-Sparks
Holiday Inn Reno Sparks
Plus Sparks Reno Hotel Sparks
Best Western Plus Sparks-Reno Hotel Hotel
Best Western Plus Sparks-Reno Hotel Sparks
Best Western Plus Sparks-Reno Hotel Hotel Sparks

Frequently asked questions

Is parking available at Best Western Plus Sparks-Reno Hotel?

Yep, Best Western Plus Sparks-Reno Hotel has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Plus Sparks-Reno Hotel?

As of 1 Jan 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Sparks-Reno Hotel on 4 Jan 2026 start from AU$203.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Sparks-Reno Hotel have a pool?

Best Western Plus Sparks-Reno Hotel has a seasonal outdoor pool. The pool is open from June to September.

What makes Best Western Plus Sparks-Reno Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Sparks-Reno Hotel.

Is Best Western Plus Sparks-Reno Hotel family-friendly?

You bet! With amenities such as supervised childcare and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Sparks-Reno Hotel is a hit with families.

Does Best Western Plus Sparks-Reno Hotel serve breakfast?

Yeah, buffet breakfast is available weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Plus Sparks-Reno Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Best Western Plus Sparks-Reno Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Sparks-Reno Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Best Western Plus Sparks-Reno Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Sparks. Breakfast was average, but room was nice. Would return.
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the staff were polite and the breakfast was plenty. The mattress was very comfortable. Easy access off and back on the freeway. Everything we needed in a hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean

Staff was super courteous. The attached restaurant and bar was very nice. Very close proximity to the freeway which made it very convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Stay here when doing things in and around Reno! It’s clean friendly and they now have a restaurant.
Stayed 1 night in Aug 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2025

8/10 Good

DeaLana

Travelled with group
Liked: Cleanliness, property conditions & facilities
Most of the staff were so pleasant, except a gentleman assisting with the breakfast. He seemed to be kinder to those who didn't have dark skin. He was very abrasive and sharp with people who look like me. The hotel was a lot better than I expected.
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king suits are the most amazing rooms! There is a king bed and a tv in one area with a sliding door that opens to a dining, living room type area with a pull out bed and another tv. Lots of room for pets/kids. Very comfortable beds, and we loved the outdoor heated pool and hot tub. We have stayed twice now and it’s our new go to for Reno trips.
Stayed 1 night in Aug 2025

8/10 Good

Kerry

Stayed 1 night in Sep 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jaide

Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the easy access. We stopped on our way home from a visit to Utah. The room was clean, most things were in good condition. Parking was convenient and we could see our car from the window of our room. The A/C filter popped out and we couldn't get it back in. The shower door wouldn't stay closed and kept sliding open. However, we reported it and they will fix it. The onsite restaurant was convenient. We had a very good dinner in the evening and breakfast the next morning. We would definitely go back.
Stayed 1 night in Sep 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Easy access from I80 (two exit options). Parking well lit. A mile.from Casino on same frontage road, so quiet at night. Would stay again. Also, restaurant on site with bar, has good food.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from freeway. In hotel dining option.
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Stayed 1 night in Sep 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Arnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The clerk could not find our reservation in their system. She kept going back and forth between the Expedia site and theirs, but could not find a record. I showed her my printed confirmation. When we inquired if they had rooms, she said yes, but that we had paid through a third party vendor--suggesting that I would need to pay them for a room. At that point I asked to see the manager. The manager found the reservation and we were successfully checked in. However, it took us 20 minutes of watching her go back and forth muttering to herself before the manager was summoned and the issue resolved.
Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, comfortable and clean. The bed was great. Usually hotel beds are way too soft, but this one was perfect. Will stay here again!!
Stayed 1 night in Sep 2025

8/10 Good

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and spa are great! Breakfast was Okay.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Everything was fine. We wanted to eat breakfast the morning of our departure, not the continental breakfast, but were told the restaurant was short staffed and unable to offer the breakfast menu. We ate the continental breakfast. It was like most others, so-so. No lids for the awfully hot coffee.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room excellent, nice hotel, easy check-in. Breakfast lacking attention: zero staff for the 45 minutes we were there. Empty coffee, no cups, no spoons.
Stayed 1 night in Aug 2025

4/10 Poor

Allison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not clean and smelly...
Stayed 1 night in Aug 2025

6/10 Okay

karen

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The handicap rooms are not ADA compliant. The doorways are not 36 in. The shower opens backwards, likely causing scalding of a handicapped person if they could get in the bathroom? Even in the bathroom there is not room for a wheelchair and the commode. filing an ADA complaint for the DOJ to investigate and resolve
Stayed 1 night in Aug 2025