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Silver Legacy Resort Casino at THE ROW

4.0 star property
Hotel with 5 restaurants, a quick walk to Reno Events Center

Photo gallery for Silver Legacy Resort Casino at THE ROW

Outdoor pool, open 9:00 AM to 8:00 PM, pool cabanas (surcharge)
Property video
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Coffee shop
5 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Parking available
  • Room service
  • Laundry
  • Bar
The current price is AU$176
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
407 N. Virginia Street, Reno, NV, 89501
  • Reno Events Center
    ‪2 min walk‬
  • National Bowling Stadium
    ‪3 min walk‬
  • University of Nevada-Reno
    ‪10 min walk‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(125 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2021
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Player Spa Suite King Non-smoking

Premium bedding, pillow-top beds, in-room safe, desk

Player Spa Suite King Non-smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2021
Pillow-top bed
Premium bedding
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Room, 2 Queen, Non-Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Mountain View Room, 2 Queen, Non-Smoking

8.6 out of 10
Excellent
(32 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2021
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(276 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2021
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse One Bedroom Suite

Penthouse One Bedroom Suite

Penthouse One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2021
Pillow-top bed
  • 103 sq m
  • Sleeps 2
  • 4 King Beds

View all photos for Silver Legacy Deluxe Spa Suite with Sofabed Non-Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Silver Legacy Deluxe Spa Suite with Sofabed Non-Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2021
Pillow-top bed
Premium bedding
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Legacy Junior Suite King Non-Smoking

Silver Legacy Junior Suite King Non-Smoking

Silver Legacy Junior Suite King Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2021
Pillow-top bed
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(95 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2021
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View Room, 1 King, Non-smoking

Premium bedding, pillow-top beds, in-room safe, desk

Mountain View Room, 1 King, Non-smoking

8.8 out of 10
Excellent
(39 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2021
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(627 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2021
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Legacy Deluxe Spa Suite King Non-Smoking

Silver Legacy Deluxe Spa Suite King Non-Smoking

Silver Legacy Deluxe Spa Suite King Non-Smoking

9.4 out of 10
Exceptional
(47 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2021
Separate bedroom
Pillow-top bed
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2021
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Smoking

8.4 out of 10
Very good
(49 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2021
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Renovated in 2021
Pillow-top bed
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room

Room

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2021
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds

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About the area

Reno

Silver Legacy Resort Casino at THE ROW places you in the centre of Reno, within a short 5-minute stroll of Reno Events Center and National Bowling Stadium. Highlights at this hotel include 5 restaurants, 6 bars/lounges and a full-service spa. .A day of pampering at The Spa at Silver Legacy can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The steakhouse, Ruth's Chris Steakhouse, is open for dinner. Drinx is the hotel's own bar. Enjoy the outdoor swimming pool, gym, steam room and pool cabanas. 35000 square feet (3252 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include a casino, free Wi-Fi in public areas and a snack bar/deli. There's also valet parking, along with the convenience of car rentals on site. .Places within a 15-minute walk of this 4-property class Downtown Reno hotel include University of Nevada-Reno and Greater Nevada Field.

What's nearby

  • Reno Events Center - 2 min walk - 0.2 km
  • National Bowling Stadium - 3 min walk - 0.3 km
  • National Automobile Museum - 8 min walk - 0.7 km
  • Greater Nevada Field - 8 min walk - 0.7 km
  • University of Nevada-Reno - 10 min walk - 0.8 km

Getting around

  • Reno Station - 5 min walk
  • Reno Tahoe Intl. Airport (RNO) - 7 min drive

Restaurants

  • ‪SIPS Coffee and Tea - ‬1 min walk
  • ‪Shim's Surplus Supplies - ‬3 min walk
  • ‪Gordon Ramsay Fish & Chips - ‬2 min walk
  • Cafe Central
  • ‪Silver Baron Lounge - ‬2 min walk

About this property

Silver Legacy Resort Casino at THE ROW

Hotel with 5 restaurants, a quick walk to Reno Events Center
Silver Legacy Resort Casino at THE ROW offers its guests a full-service spa, an outdoor pool, and a health club. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 35000 square feet (3252 square metres) and includes a conference centre. A casino, a steam room, and spa services are also featured at the business-friendly Silver Legacy Resort Casino at THE ROW. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Reno hotel.

  • 1 building
  • 1700 guestrooms or units
  • 42 levels
  • 5 dining venues
  • 6 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 35000 sq ft of conference space
  • 3252 sq. m of conference space
  • Built in 1995
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Silver Legacy Resort Casino at THE ROW offers 1700 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. This Reno hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and change of towels can be requested. Renovation of all guestrooms was completed in June 2021.

The Spa at Silver Legacy has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open selected days.

Languages

Chinese (Mandarin), English, Filipino, Spanish

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3.9 out of 5, Good, 2,860 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 15 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 2 coffee shops/cafes
  • 5 restaurants
  • 6 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Central
  • Drinx
  • Gordon Ramsay Fish&Chips
  • Ramsay's Kitchen
  • Ruth's Chris Steakhouse

Things to do

  • 1,000 slot machines
  • 48 gaming tables
  • Casino (85,000 square foot of space)
  • Full-service spa
  • Health club
  • Outdoor pool
  • Shopping
  • Sportsbook
  • Steam room

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (35,000 square foot of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 42 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas (fines apply)
  • Renovated guestrooms - June 2021

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 22.7 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 41.93 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Airport shuttle
  • Fitness centre access
  • Health club access
  • In-room coffee
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 15 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Legacy Casino
Legacy Silver
Silver Casino
Silver Legacy
Silver Legacy Casino
Silver Legacy Casino Reno
Silver Legacy Casino Resort
Silver Legacy Resort
Silver Legacy Resort Casino Reno
Silver Legacy Hotel Reno
Silver Legacy Resort Casino at THE ROW
Silver Legacy Resort Casino at THE ROW Reno
Silver Legacy Resort Casino at THE ROW Hotel
Silver Legacy Resort Casino at THE ROW Hotel Reno

Frequently asked questions

What is the cancellation policy at Silver Legacy Resort Casino at THE ROW?

Silver Legacy Resort Casino at THE ROW offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Silver Legacy Resort Casino at THE ROW?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Silver Legacy Resort Casino at THE ROW on 18 Aug 2025 start from AU$112.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Silver Legacy Resort Casino at THE ROW?

Yep, Silver Legacy Resort Casino at THE ROW has valet parking for USD 15 per stay.

Is there a spa on site at Silver Legacy Resort Casino at THE ROW?

Yep, The Spa at Silver Legacy is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Silver Legacy Resort Casino at THE ROW have a pool?

Silver Legacy Resort Casino at THE ROW has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 9:00 AM to 8:00 PM.

What luxury perks are available at Silver Legacy Resort Casino at THE ROW?

Silver Legacy Resort Casino at THE ROW features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and room service.

What makes Silver Legacy Resort Casino at THE ROW a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Silver Legacy Resort Casino at THE ROW.

Is there a free airport shuttle available at Silver Legacy Resort Casino at THE ROW?

No, Silver Legacy Resort Casino at THE ROW does not offer an airport shuttle service.

Is there a bar or restaurant at Silver Legacy Resort Casino at THE ROW?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Silver Legacy Resort Casino at THE ROW?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Silver Legacy Resort Casino at THE ROW?

No, only service animals are allowed.

Silver Legacy Resort Casino at THE ROW Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2723 out of 5378 reviews
Rating 8 - Good. 1404 out of 5378 reviews
Rating 6 - Okay. 664 out of 5378 reviews
Rating 4 - Poor. 309 out of 5378 reviews
Rating 2 - Terrible. 278 out of 5378 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service
It was nice. The room was clean but the pillows were too soft and the elevators could use some maintenance. The staff was really nice and helpful.
Stayed 2 nights in May 2025

4/10 Poor

Ashly

The pool hours are the worst doesn’t make any sense. And closed from 2-3.
Stayed 1 night in Jan 2025

10/10 Excellent

Chad

Stayed 2 nights in May 2025

10/10 Excellent

Tamara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and we felt very safe.
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Thomas, La Jolla

Travelled with partner
All you might hope for.
Stayed 2 nights in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Daniel, San Pablo

Travelled with group
Liked: Cleanliness, staff & service
Silver Legacy is fine. Random inconveniences from time to time. In general it’s a solid place to stay. If you run into an issue, persistence is key. I reported a clogged toilet upon check in, they sent maintenance. Toilet was still clogging every time I took a number 1. Central location and generally a comfortable,central place to stay
Stayed 2 nights in Apr 2025

6/10 Okay

Holli

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonderful, however when purchasing food at one of their restaurants to take back to my room, I noticed that they charged me a gratuity as well as a pick up fee. So picking up my own food ordering my own food online I still have to pay for that and they feel they deserved a tip Without talking to me first.
Stayed 2 nights in May 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Ellen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice walk in shower , we didn’t have to leave the entire 3 days.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It looks amazing
Stayed 3 nights in May 2025

6/10 Okay

deb

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Dana, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given 5 stars, but I don’t like having to pay over $80 additional money for a “resort fee”, I don’t use. Also, their room key system has to get activated in the elevator. Ours didn’t work and we got stuck going to other 35 floors until we got back to the registration floor.
Stayed 2 nights in May 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the food options, nightlife, and convenience.
Stayed 2 nights in May 2025

8/10 Good

DENNIS, Santa Cruz

Travelled with family
Liked: Cleanliness, staff & service
showers were cold
Stayed 2 nights in Mar 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel ok, parking not good.

Parking was a nightmare!! Never any spots, takes forever to park. Hotel room was very clean and nice. Pool was a mess, chairs and things everywhere with no set up etc. Man in the pool lounge cafe ignored us instead of letring us know when they opened. Service there was absolutely terrible.
Stayed 2 nights in May 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and felt very safe.
Stayed 2 nights in May 2025

2/10 Terrible

sherry

Liked: Cleanliness
Disliked: Staff & service
Had to climb 8 flights of stairs twice bc elevator stopped working. Was given another room in different tower only to have no ac working. Was told at 6pm it would be fixed by the time I got back from dinner. 9:30 at night still not fixed. Was told by manager I would be waived resort fee for Friday evening, was even told at check out that I was given courtesy discount for my trouble, however when I saw bill the disc not reflected. Very disappointing stay.
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Liked: Property conditions & facilities
Clean and nice staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sarvesh, SACRAMENTO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and air quality was good. This is simple but rare in hotels these days
Stayed 1 night in May 2025

10/10 Excellent

Raven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe environment
Stayed 1 night in May 2025