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4.8 out of 5

"I loved how clean the property was.There is always someone cleaning. They gave us fresh linen and towels daily. There are many restaurants onsite to c ... " More

By a verified traveller on Mon 04 Nov 2019

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Hotel Description

At Peppermill Resort Spa Casino you'll be within a 20-minute stroll of popular places like Reno-Sparks Convention Center and Atlantis Casino. Highlights at this hotel include 10 restaurants, 2 outdoor swimming pools, and a casino.

Free WiFi, LCD TVs, and coffee/tea makers are featured in all 1621 rooms. Refrigerators and round-the-clock room service make in-room dining convenient. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Free local calls, free bottled water, and safes are also available.

A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials, and aromatherapy. The restaurant, Biscottis, is open for breakfast, lunch, and dinner. With 15 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the health club, sauna, pool cabanas, and pool loungers. 62000 square feet (5760 square meters) of event facilities include a conference center, and other business amenities include a business center. Plus you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Full breakfast is available daily between 4:00 AM and 1:00 PM. There's also the convenience of free self parking.

You'll be 3.9 km (2.4 mi) from National Bowling Stadium and 3.6 km (2.2 mi) from Club Cal-Neva Casino with a stay at this 4-star Reno/Tahoe Airport hotel.

North & West Wing 1 King Bed (Outside Building)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$64* Per night/room 11 May - 12 May

Tuscany Suite 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tuscany Suite 2 King Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Peppermill Deluxe 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Peppermill Deluxe 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Peppermill Resort Spa Casino ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Peppermill Resort Spa Casino

Everyone (2) Couples (1)
5 out of 5

Posted by on 4 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by Peppermill Guest Services

Thank you for the 5 out of 5 review!

5 out of 5
I loved how clean the property was.There is always someone cleaning. They gave us fresh linen and towels daily. There are many restaurants onsite to choose from. The motel is situated centrally with everything easy to get to. It’s truly a resort with everything. We will definitely be staying here again.

Posted by on 4 Nov. 2019

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Comment from Hotel Management

5 Nov. 2019 by Peppermill Guest Services

Thank you for the 5 out of 5 review! We look forward to seeing you soon.

4 out of 5
It was cheaper than Atlantis where the conference was and only a $6 uber ride away . Didnt like the long convoluted walk taking the lift then walking across the skywalk to get to the northwing. Even worse if they give you North wing 2nd floor then you have to get two elevators! There was noisy construction outside the North wing but hey !

Posted by , from Calcutta on 9 May 2019

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Comment from Hotel Management

12 May 2019 by Peppermill Guest Services

Good Morning, We would like to extend our sincerest apologies for any frustrations you experienced navigating to the North Wing. We do our best to describe the full experience of our North Wing on all of our booking sites. We are also updating our North/West wing rooms for a better guest experience. We do apologize for the construction noise and hope you will be able to visit again when our renovations are complete.

5 out of 5
We have stayed at many five star hotels around the world, this one was right up there with the best. We stayed in the Tuscany Tower and it was a lovely experience. Staff were knowledgeable and friendly. The surroundings were first class with attention to detail. Great range of restaurants and cafes in the resort. The pool, fitness centre, and all other amenities were to class (other than the pool not being open for early laps). Valet parking was reasonably priced. Laundry a little pricey. We cannot speak highly enough of this venue. A rider is that we did not use the casino as it was mostly full of smoke and not good for asthmatics,

Posted by , from melbourne on 6 Jun. 2018

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About the Peppermill Resort Spa Casino

Location 2707 S. Virginia Street, Reno, NV 89502

Property Features

As a guest of Peppermill Resort Spa Casino, you'll find 2 outdoor swimming pools, a health club, and a sauna. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges and a poolside bar. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 62000 square feet (5760 square meters) and includes a conference center. A casino, spa services, and an arcade/game room are also featured at the business-friendly Peppermill Resort Spa Casino. Free self parking is available. Smoking is allowed in designated areas at this 4-star Reno hotel.

  • 1621 guestrooms or units
  • 19 levels
  • 10 dining venues
  • 15 bars or lounges
  • 62000 sq ft of conference space
  • 5760 sq m of conference space
  • Casino
  • Bar by the pool
  • Coffee shop
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Reno Tahoe Intl. Airport (RNO) (4.6 km / 2.9 mi)
  • Train station: Reno Station (3.8 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Peppermill Resort Spa Casino offers 1621 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • HD television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 4:00 AM to 1:00 PM.

Biscottis - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Oceano - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Cafe Milano - This coffee shop serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Romanza Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

CHI - This family restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 24
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 3
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2 per accommodation, per night
  • Resort fee: USD 39.55 per accommodation, per night

The resort fee includes:

  • Airport shuttle
  • Business center/computer access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 11.00 and USD 18.00 for adults, USD 7.50 and USD 15.00 for children (approximately)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppermill Casino
  • Peppermill Casino Resort
  • Peppermill Resort
  • Peppermill Resort Casino
  • Peppermill Resort Spa
  • Peppermill Resort Spa Casino
  • Peppermill Resort Spa Casino Reno
  • Peppermill Spa
  • Peppermill Spa Casino
  • Peppermill Spa Casino Reno
  • Peppermill Hotel Reno
  • Peppermill Spa Casino Reno
  • Peppermill Resort Spa Casino Reno
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  • Peppermill Resort Spa Casino Hotel Reno

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.