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3.5 out of 5

"Had everything but no entertainment. The live band were old timers. " More

By a verified traveller on Mon 13 May 2019

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Hotel Description

You'll be connected to the convention center at Atlantis Casino Resort Spa, and within just a 10-minute stroll of Atlantis Casino and Reno-Sparks Convention Center. Highlights at this family-friendly resort include 8 restaurants, 3 bars/lounges, and a full-service spa.

You can enjoy flat-screen TVs with cable channels, and all 818 rooms feature free WiFi, coffee/tea makers, and free local calls. Pillowtop beds, pillow menus, and down comforters invite a good night's rest. Additionally, 24-hour room service, free bottled water, and safes are available.

A relaxing visit to Spa Atlantis can include deep-tissue massages, hot stone massages, and detox wraps along with access to the mud bath and sauna. Enjoy the indoor swimming pool, outdoor swimming pool, health club, and spa tub. 50,000 square feet (5 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Other amenities include a casino, free WiFi in public areas, and a sauna. Each morning full breakfast is served between 8:00 AM and 10:00 AM.

With a stay at this 4-star Reno/Tahoe Airport resort, you'll be 4.8 km (3 mi) from Reno Arch and 4.9 km (3.1 mi) from National Bowling Stadium.

Atlantis Tower, King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$89* Per night/room 31 May - 1 Jun.

Luxury Tower, King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Concierge Tower, King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Tower, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Atlantis Tower 2 Queens View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Atlantis Tower King View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Atlantis Casino Resort Spa ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Atlantis Casino Resort Spa

3 out of 5
Had everything but no entertainment. The live band were old timers.

Posted by on 13 May 2019

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4 out of 5
The staff were all good- check in, concierge, restaurants , cleaners so whoever trains them does a good job. What I didnt like was that some off duty staff hung around drinking and gambling at the bar obviously being farmiliar with other staff. This was not good because it made me feel like the bars were a late night hang out for these off duty bar girls and we ( the regular guests attending a conference all week) felt like we were sitting at a bar dominated by the In crowd. I also jokingly had a bet with one of these girls and lost a $100 which she took even though I was only joking which I thought was unprofessional on her path. And also another on duty waitress ( friend of the off duty girl was rude to me about talking to her friend). The Casino should pay attention to this issue -via cctv this was at about 130 am on 8th May at one of the bars near the entrance. But apart from that experience I cant say enough good things about the casino and would reccomend it. Just stay away from similar situations after midnight when one has had a few beers. And that goes for any bar.

Posted by , from la on 9 May 2019

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About the Atlantis Casino Resort Spa

Location 3800 S Virginia Street, Reno, NV 89502

Property Features

Atlantis Casino Resort Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 8 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this resort measures 50,000 square feet (5 square meters) and includes a conference center. A casino, a health club, and a spa tub are also featured at the family-friendly Atlantis Casino Resort Spa. Smoking is allowed in designated areas at this 4-star Reno resort.

  • 818 guestrooms or units
  • 27 levels
  • 8 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 50,000 sq ft of conference space
  • 5 sq m of conference space
  • Casino
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Reno Tahoe Intl. Airport (RNO) (4.2 km / 2.6 mi)
  • Train station: Reno Station (4.8 km / 3 mi)

Room Amenities

Atlantis Casino Resort Spa offers 818 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.

Atlantis Casino Resort Spa has 8 restaurants on site.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 17
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 17
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay (for stays between 1 January - 31 December)
  • Resort fee: USD 39.55 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Health club access
  • Fitness center access
  • Airport shuttle
  • Ski storage
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge service
  • Valet parking
  • Parking
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 25 for adults, USD 3 and USD 25 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantis Casino Resort Spa Featuring Concierge Hotel Tower Reno
  • Atlantis Casino Resort Spa Featuring Concierge Hotel Tower
  • Atlantis Casino Spa Featuring Concierge Tower
  • Atlantis Casino Spa Featuring Concierge Tower Reno
  • Atlantis Casino Featuring Con
  • Atlantis Casino Spa Reno
  • Atlantis Casino Resort Spa Reno
  • Atlantis Casino Resort Spa Resort
  • Atlantis Casino Resort Spa Resort Reno

You should know

  • Atlantis Casino Resort Spa offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.