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voco Queenstown by IHG

Property class: 4.5

Photo gallery for voco Queenstown by IHG

A modern hotel with a central courtyard, surrounded by residential buildings, with a mountain range in the background.
An outdoor seating area with a fire pit, lounge chairs, and tables, surrounded by modern buildings and a mountain in the background.
A modern interior with large windows, comfortable seating, and a central light fixture.
A hotel room with a large window offering a mountain view, a sofa, a chair, and a small table.
A modern room with a large window overlooking a mountainous landscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is AU$306
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Beach
    ‪5 min walk‬
  • Place, Queenstown Mall
    ‪7 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a view of buildings and mountains.

Standard Room

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Mountain View

A modern hotel room with a flat-screen TV, a sofa, a dining area with a table and chairs, and a bookshelf with books.

Suite, 1 Bedroom, Mountain View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Panoramic View)

A modern bathroom with a white sink, a round mirror, and a glass-enclosed shower.

Standard Room, 1 King Bed (Panoramic View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a flat-screen TV, a sofa, a dining area with a table and chairs, and a bookshelf with books.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Mountain View

A modern bathroom with a white sink, a round mirror, and a glass-enclosed shower.

Standard Room, 1 King Bed, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside lamps, a desk with a laptop, a chair, and a window with curtains.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A modern bathroom with a white sink, a round mirror, and a glass-enclosed shower.

Standard Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View

A modern bathroom with a white sink, a round mirror, and a glass-enclosed shower.

Standard Room, 1 Queen Bed, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a small kitchenette, and artwork on the wall.

Standard Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed (Panoramic View)

A modern bathroom with a white sink, a round mirror, and a glass-enclosed shower.

Standard Room, 1 Queen Bed (Panoramic View)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a large bed, two bedside tables, a phone, and wall-mounted lighting.

Standard Room, 1 Queen Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View

A hotel room with two beds, a desk, a chair, a TV, and a view of a cityscape.

Standard Room, 2 Queen Beds, Mountain View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Swiss-Belsuites Pounamu Queenstown

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  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Outdoor space
8.4 out of 10, Very good, 1,599 reviews
The price is AU$339
includes taxes & fees
8 Nov - 9 Nov
Swiss-Belsuites Pounamu Queenstown

About the area

Queenstown

A luxury stay in the heart of Queenstown awaits you at voco Queenstown by IHG. Within steps you'll find St Josephs Parish and Queenstown Gardens within a short 5-minute stroll. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a sauna, a 24-hour business centre and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4.5-property class Queenstown City Centre hotel include Queenstown Beach and Queenstown Ice Arena.

What's nearby

  • Queenstown Gardens - 2 min walk - 0.2 km
  • Queenstown Beach - 5 min walk - 0.5 km
  • Queenstown Mall - 7 min walk - 0.6 km
  • Skycity Queenstown Casino - 8 min walk - 0.7 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 9 min drive

Restaurants

  • ‪Rata - ‬5 min walk
  • ‪Cookie Time - ‬6 min walk
  • ‪“Life’s a Grind” Coffee - ‬6 min walk
  • ‪Captains Restaurant - ‬7 min walk
  • ‪Botswana Butchery - ‬6 min walk

About this property

voco Queenstown by IHG

Voco Queenstown by IHG offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the luxury voco Queenstown by IHG. Parking is available for a fee.

This 4.5-star Queenstown hotel is smoke free.

  • 227 guestrooms or units
  • 5 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 2020
  • Deli
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Voco Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Ski shuttle nearby
  • Parking on site (NZD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/aeroplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 45.00 for adults and from NZD 35.00 for children
  • Self-parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

What is the cancellation policy at voco Queenstown by IHG?

Voco Queenstown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at voco Queenstown by IHG?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at voco Queenstown by IHG on 8 Nov 2026 start from AU$306, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at voco Queenstown by IHG?

Yep, voco Queenstown by IHG has a self car park for NZD 25.00 per day. A self car park is also available, for a fee.

Are there any beaches close to voco Queenstown by IHG?

Yep, voco Queenstown by IHG is a short 4-minute walk from Queenstown Beach.

What makes voco Queenstown by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at voco Queenstown by IHG.

Is voco Queenstown by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that voco Queenstown by IHG is a hit with families.

Does voco Queenstown by IHG serve breakfast?

Yep, guests are hooked on the buffet breakfast here! Available daily from 6:30 AM to 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at voco Queenstown by IHG?

No, voco Queenstown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at voco Queenstown by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at voco Queenstown by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at voco Queenstown by IHG?

No, pets are not allowed.

voco Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great, modern place to stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and location was perfect!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the town cetre, delicious breakfast buffet, good hotel amenities
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Breakfast was amazing!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous buffet breakfast with lots of options.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are really friendly and helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great breakfast. Friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT breakfast, nice clean and milers rooms, staff was super helpful and the location was superb!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and excellent location
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, lovely people and GREAT breakfast buffet!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great amenities and a lovely vibe. Loved the guest laundry and the breakfast every morning. Would definitely stay here again.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, very clean and tidy room and breakfast was fabulous. Always recommend - thanks for a great time.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard but tasty breakfast buffet. Great location but note that there’s a pretty steep hill to get back from the centre of town. Friendly staff and incredible view when you walk out the door.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central to Queenstown CBD, breakfast was great, friendly staff, clean room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Very clean, great staff, great breakfast buffet, great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are always so pleasant, have stayed here 3x and have always had a good experience. Easy walking distance to shops/restaurants
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the panoramic room was amazing.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All round excellent hotel, staff, location, amenities & cleanliness
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kids loved their stay @ the hotel & the marshmallows over the outside fire pit were divine & went down a treat. 👍 Staff were extremely helpful.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property ... Great service. . Flexiable and understanding. Always there to help.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and the Room was great! Cost of parking was shock.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly and helpful, good breakfast
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Hotel was very clean and the staff pleasant. However there was some construction work ongoing throughout and the room aircon wasn't working correctly. Gym and sauna was good and once complete will be a great hotel.
Stayed 4 nights in Jul 2026