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3.9 out of 5

"Comfortable bed Clean rooms good service Good price and good food " More

By a verified traveller on Wed 20 Jul 2022

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Hotel Description

Silver Hills Motel puts you in the heart of Queenstown, steps from Lake Beatrice Conservation Area and within a 10-minute stroll of West Coast Wilderness Railway. Highlights at this motel include a restaurant, free self parking, and a bar/lounge.

The family restaurant, Smelters, is open for breakfast and dinner. Added amenities include free WiFi in public areas and laundry facilities. On weekday mornings continental breakfast is served between 7:30 AM and 9:00 AM. There's also the convenience of extended parking.

Places within a 30-minute drive of this 3-star Queenstown motel include Henty Glacial Erratics State Reserve and Cradle Mountain-Lake St. Clair National Park.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$107* Per night/room 17 Aug. - 18 Aug.

One Queen and One Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Silver Hills Motel ratings based on 232 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Silver Hills Motel

Everyone (95) Couples (96) Family (36)
4 out of 5
Comfortable bed Clean rooms good service Good price and good food

Posted by on 20 Jul. 2022

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3 out of 5
The room was warm. The bed was comfortable. The restaurant was not open. There was no knives, forks or spoons to even butter bread. Very few shops were open in town ...no toaster. The shower- head was loose.... The staff were amenable on arrival and departure.

Posted by on 26 Apr. 2022

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3 out of 5
The location and view were superb and the staff were wonderful. The room itself and the property were pretty ordinary, but a great place to stop overnight.

Posted by on 22 Apr. 2022

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3 out of 5
Nothing not worth the money i paid toilet leaked and the room was not the same as the photo on the web site if i new that i would have asked for my money back

Posted by on 17 Apr. 2022

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4 out of 5

Posted by on 1 Apr. 2022

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3 out of 5
Had everything you needed, the bed was comfortable, the water pressure was good however it was an old style motel room/bathroom and smoking facilities were just outside the rooms and which inside.

Posted by on 24 Mar. 2022

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3 out of 5
Very run down, maintenace not ongoing. Paper thin walls. Window not shuting, outdated bathrooms.

Posted by on 16 Mar. 2022

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2 out of 5
Photos onthe website are misleading. Rooms were cold, poor heating. Over priced for age of property.

Posted by on 1 Nov. 2021

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2 out of 5
This property was very disappointing, arriving in the winter the room was cold the heater had not been turned on even though we pre-booked. The toilet was dirty with toilet paper in it and the teaspoons were dirty. I found the receptionist a bit rude. Would not recommend this place to anyone.

Posted by on 15 Aug. 2021

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Comment from Hotel Management

15 Aug. 2021 by Manager

It is typical that guests leaving negative reviews do not have the courage to own their criticisim. There were probably reasons your heater wasn't turned on - like early arrival. We usually have the heaters turned on at 2pm. I apologise for the teaspoons and some toilet paper in the loo, but I find you a bit rude for not leaving your name.

5 out of 5
Nice place to stay instead of Strachan.........................

Posted by on 24 Mar. 2021

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Silver Hills Motel also features tour/ticket assistance, a garden, and a fireplace in the lobby. Self parking is free. The property offers extended parking privileges. Smoking is allowed in designated areas at this 3-star Queenstown motel.

  • 56 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Silver Hills Motel offers 56 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Digital television is provided. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Exterior corridor access
  • Heating
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM and 9:00 AM.

Smelters - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 6:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free: Maximum age 11
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15 per person (approximately)
  • Crib (infant bed) fee: AUD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silver Hills Motel
  • Silver Hills Motel Queenstown
  • Silver Hills Queenstown
  • Silver Hills Motel Queenstown, Tasmania
  • Silver Hills Motel Motel
  • Silver Hills Motel Queenstown
  • Silver Hills Motel Motel Queenstown
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.