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4.3 out of 5

"Views, size and layout are very good, with a convenient location. Facility is a bit tired with some maintenance issues. These were communicated to sta ... " More

By a verified traveller on Sun 04 Oct 2020

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Hotel Description

A luxury stay in Queenstown awaits you at Oaks Queenstown Club Suites. You'll be 1.9 km (1.2 mi) from Lake Wakatipu and 2.2 km (1.4 mi) from Skyline Gondola. Highlights at this property include free self parking and a free area shuttle.

Each apartment features WiFi, an LCD TV, and a hair dryer. A phone and an iron/ironing board are also available.

This business-friendly apartment building offers free WiFi in public areas, a fitness center, and a terrace. Additionally, you'll find WiFi in public areas and laundry facilities.

Within a 30-minute drive of this 4-star Queenstown property, attractions include Gibbston Valley Winery and Coronet Peak Ski Area.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$138* Per night/room 1 Nov. - 2 Nov.

1 Bedroom, Lake View - No Housekeeping

Bed Count 1 King Bed Maximum Occupancy 2 Max

3 Bedrooms, Lake View

Bed Count 4 King Beds Maximum Occupancy 6 Max

1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Lake View with Spa

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oaks Queenstown Club Suites ratings based on 315 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Queenstown Club Suites

Everyone (129) Couples (95) Family (91)
4 out of 5

Posted by on 4 Oct. 2020

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Comment from Hotel Management

4 Oct. 2020 by Front Office Supervisor

Dear guest, Thank you for taking the time to rate us. We hope you can return in the future. Kind regards,

3 out of 5
Views, size and layout are very good, with a convenient location. Facility is a bit tired with some maintenance issues. These were communicated to staff so hopefully will be resolved.

Posted by on 4 Oct. 2020

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Comment from Hotel Management

4 Oct. 2020 by Front Office Supervisor

Dear guest, Thank you for taking the time to review us. We are very glad to know you enjoyed the amazing views. Your comments will be shared with the Management Team. Kind regards,

5 out of 5

Posted by on 31 Aug. 2020

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Comment from Hotel Management

1 Sep. 2020 by Front Office Supervisor

Dear valued guest, Thank you for taking the time to review us. We are very glad to know you enjoyed your stay with us and we hope you can return in the near future. Kind regards, Laura.

2 out of 5
Room what was what we expected from the photos and room not well furnished

Posted by , from Lower Hutt on 18 Aug. 2020

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Comment from Hotel Management

19 Aug. 2020 by Front Office Supervisor

Dear valued guest, We are very disappointed to read your comments and we are sorry that the room was snot up to your expectations. We hope you can give us the chance to return in the future to show you what we can truly offer. Kind regards,

5 out of 5
Everything was good, clean and had what we needed.

Posted by , from OAMARU on 17 Jul. 2020

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Comment from Hotel Management

17 Jul. 2020 by Front Office Supervisor

Dear Ofa, Thank you for taking the time to review us. We are very glad you enjoyed your stay with us. We hope you can return in the future for another memorable experience. Kind regards, Laura.

5 out of 5

Posted by on 18 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Front Office Supervisor

Dear guest, Thank you for your feedback. We hope you can return in the future. Kind regards,

5 out of 5
We were upgraded to an apartment with an amazing views. Friendly staff and courtesy bus was very good.

Posted by on 13 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Front Office Supervisor

Dear value dguest, Thank you for sharing your amazing experience with us at the Oaks Club! We are pleased to know that you enjoyed your stay and that our staff proved to be very helpful and polite during your stay. We look forward seeing you in near future.

3 out of 5
Nit entirely friendly check in. We arrive as a group of 10 in two camper vans and nowhere easy to park. And they didn’t really help with that.

Posted by on 20 Dec. 2019

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Comment from Hotel Management

28 Jan. 2020 by Front Office Supervisor

Dear guest, Thank you for your feedback. We completely apologise if you did not find our reception team helpful. We have a complimentary underground car parking in our property and we invite our guests with vans to park outside the reception area. We apologise if this was not communicated to you properly. Hope you can return in the future. Regards,

4 out of 5
The views from 2 bed are incredible. Its quite a trip getting to the lower floors

Posted by on 28 Nov. 2019

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3 out of 5
Views at this place are absolutely beautiful! This is what you pay for and we were very happy with that. Lovely staff. Rooms are a bit dated and had some wear and tear but there's construction going on to half the hotel so it'll be amazing when it's finished. The noise didn't bother us at all, we were out exploring most days. Would definately stay again.

Posted by on 8 Nov. 2019

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About the Oaks Queenstown Club Suites

Location 171-179 Frankton Road, Queenstown, 9300

Property Features

As a guest of Oaks Queenstown Club Suites, you'll find a fitness center, a terrace, and tour/ticket assistance. WiFi is free in public spaces. A free area shuttle within 3 km is available. The luxury Oaks Queenstown Club Suites also features barbecue grills, a garden, and laundry facilities. Self parking is free. This 4-star Queenstown apartment is smoke free.

  • 63 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Queenstown Intl. Airport (ZQN) (6 km / 3.7 mi)
  • Property shuttles: Free area shuttle within 3 km
  • Parking: Free self parking

Room Amenities

Oaks Queenstown Club Suites offers 63 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations. In-room wireless Internet access is available for a surcharge.

  • LCD television
  • Shower and tub combination
  • Cribs (surcharge)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 7 AM - 8 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 44.0 per night.
  • Cribs (infant beds) are available for NZD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Please note that this property charges a fixed percentage fee on credit and debit card transactions.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Guests are provided with hand sanitizer.

  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 44.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Club Queenstown
  • Oaks Club Resort
  • Oaks Club Resort Queenstown
  • Oaks Club Hotel Queenstown
  • Oaks Hotel Queenstown
  • Oaks Club
  • Oaks Club Resort
  • Oaks Queenstown Club Suites Apartment
  • Oaks Queenstown Club Suites Queenstown
  • Oaks Queenstown Club Suites Apartment Queenstown

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This Apartment property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.