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Sheraton Buganvilias Resort & Convention Center

4.5 star property
Luxury resort connected to the convention centre in Puerto Vallarta with 6 restaurants

Photo gallery for Sheraton Buganvilias Resort & Convention Center

2 outdoor pools, pool umbrellas, pool loungers
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
4 bars/lounges, swim-up bar, poolside bar
Meeting facility
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
The current price is AU$368
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Place, Camarones Beach
    ‪10 min walk‬
  • Place, Malecon
    ‪2 min drive‬
  • Place, Cruise Ship Terminal
    ‪3 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View (Terrace)

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Terrace)

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Terrace)

8.0 out of 10
Very good
(20 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Garden View (Terrace)

Deluxe Room, 2 Double Beds, Non Smoking, Garden View (Terrace)

Deluxe Room, 2 Double Beds, Non Smoking, Garden View (Terrace)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.4 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Select Comfort bed
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Select Comfort bed
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Terrace)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Terrace)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Terrace)

8.4 out of 10
Very good
(41 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Terrace)

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Terrace)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

7.4 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Select Comfort bed
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Select Comfort bed
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Non Smoking

Signature Room, 1 King Bed, Non Smoking

Signature Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Pillow menu
Select Comfort bed
Separate bedroom
Premium bedding
Blackout curtains
  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds, Non Smoking

Signature Room, 2 Double Beds, Non Smoking

Signature Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Pillow menu
Select Comfort bed
Separate bedroom
Premium bedding
Blackout curtains
  • 40 sq m
  • Bay view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View (Ground Floor)

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Ground Floor)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Select Comfort bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Garden View (Ground Floor)

Deluxe Room, 2 Double Beds, Non Smoking, Garden View (Ground Floor)

Deluxe Room, 2 Double Beds, Non Smoking, Garden View (Ground Floor)

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Select Comfort bed
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Puerto Vallarta

Sheraton Buganvilias Resort & Convention Center places you in the centre of Puerto Vallarta, connected to the convention centre and within a short 5-minute stroll of Galeria Flores and Playa Las Glorias. Highlights at this luxury resort include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The family restaurant, La Villita, is open for breakfast, lunch and dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and free kids' club. Plus you'll find a gym, a hot tub and a sauna. Buffet breakfast is available daily between 11 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .With a stay at this 4.5-property class Hotel Zone resort, you'll be 1.7 km (1.1 mi) from Malecon and 4.1 km (2.6 mi) from Cruise Ship Terminal.
View more Resorts in Puerto VallartaOpens in a new window

What's nearby

  • Playa Las Glorias - 3 min walk - 0.3 km
  • Camarones Beach - 10 min walk - 0.9 km
  • Malecon - 2 min drive - 2.0 km
  • Cruise Ship Terminal - 3 min drive - 3.9 km
  • Playa de los Muertos - 4 min drive - 3.5 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive

Restaurants

  • ‪La Villita - ‬1 min walk
  • ‪Sheraton Lobby Bar - ‬1 min walk
  • ‪El Patron - ‬3 min walk
  • ‪punta sal - ‬1 min walk
  • ‪Restaurant La Gaviota - ‬3 min walk

About this property

Sheraton Buganvilias Resort & Convention Center

Luxury resort connected to the convention centre in Puerto Vallarta with 6 restaurants
Some rates at Sheraton Buganvilias Resort & Convention Center are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sheraton Buganvilias Resort & Convention Center, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

This 4.5-star Puerto Vallarta resort is smoke free.

  • 473 guestrooms or units
  • 13 levels
  • 6 buildings
  • 6 dining venues
  • 4 bars or lounges
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 1980
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Sheraton Buganvilias Resort & Convention Center offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 11 AM to 1:00 PM for a fee: MXN 463 for adults and MXN 463 for children
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Villita
  • Las Gaviotas

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping centre
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 463 for adults and from MXN 463 for children
  • Fee for in-room wireless Internet: MXN 105 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 800 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Sheraton Buganvilias Resort & Convention Center?

Sheraton Buganvilias Resort & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Buganvilias Resort & Convention Center?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Sheraton Buganvilias Resort & Convention Center on 7 Dec 2025 start from AU$367.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Buganvilias Resort & Convention Center?

Yep, Sheraton Buganvilias Resort & Convention Center has a free self car park and free valet parking.

Are there any beaches close to Sheraton Buganvilias Resort & Convention Center?

Yep, Sheraton Buganvilias Resort & Convention Center is a short 9-minute walk from Camarones Beach.

Is there a spa on site at Sheraton Buganvilias Resort & Convention Center?

Yep, there is an onsite spa at Sheraton Buganvilias Resort & Convention Center. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Sheraton Buganvilias Resort & Convention Center have a pool?

Yep, and guests love it! Sheraton Buganvilias Resort & Convention Center has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sheraton Buganvilias Resort & Convention Center?

Sheraton Buganvilias Resort & Convention Center features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with hydromassage showerheads, Select Comfort beds and premium bedding.

What makes Sheraton Buganvilias Resort & Convention Center a romantic place to stay?

1 hot tub and ocean-view dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Buganvilias Resort & Convention Center.

Is Sheraton Buganvilias Resort & Convention Center family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free extra beds in the guestrooms, it's no surprise that Sheraton Buganvilias Resort & Convention Center is a hit with families.

Does Sheraton Buganvilias Resort & Convention Center serve breakfast?

Sure does, buffet brekkie is served daily from 11 AM to 1:00 PM.

Is there a free airport shuttle available at Sheraton Buganvilias Resort & Convention Center?

No, Sheraton Buganvilias Resort & Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Buganvilias Resort & Convention Center?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Buganvilias Resort & Convention Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Buganvilias Resort & Convention Center?

Dogs are welcome at Sheraton Buganvilias Resort & Convention Center, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Reviews

Sheraton Buganvilias Resort & Convention Center Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 538 out of 1005 reviews
Rating 8 - Good. 243 out of 1005 reviews
Rating 6 - Okay. 110 out of 1005 reviews
Rating 4 - Poor. 58 out of 1005 reviews
Rating 2 - Terrible. 56 out of 1005 reviews

Reviews

10/10 Excellent

Sergio G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Aug 2025

10/10 Excellent

Silvia, Los Angeles

Stayed 4 nights in Jul 2025

10/10 Excellent

Stephanie, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all so wonderful! Highly recommend getting a drink at the Embarcadero bar!
Stayed 7 nights in Aug 2025

10/10 Excellent

Jose Luis Anaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people clean and beautiful
Stayed 4 nights in Aug 2025

4/10 Poor

Raquel

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I was recommended the Gaviotas Restaurant per one of the employees as a 2 Michelin Star and the food was not even fresh. Same with the rest of the outlets, food was not good. There was a cockrach in the room. The magnifier mirror was broken.
Stayed 5 nights in Jul 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great food options and the beds are super comfortable. (They also have rolled up beds upon request)
Room view
Beach
Room view
Stayed 2 nights in Jul 2025

10/10 Excellent

HUAN

Stayed 5 nights in Aug 2025

10/10 Excellent

Luis Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Jul 2025

4/10 Poor

Cindy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Location was great, but everything else was disappointing. The hotel’s location was good, with plenty of things to do nearby. However, I didn’t get the room I booked. I reserved a two-bed room with a garden view but ended up with a one-bed room overlooking a roof. On top of that, we were pressured into attending a timeshare presentation. We sat through the entire thing, only to find out we wouldn’t be receiving the gift they promised. It was an awkward breakfast with the assigned representative, and we felt so rushed that we couldn’t even enjoy the meal. Save yourself the time! Don’t bother, because they lie and you won’t get what was promised. The staff wasn’t friendly either. Almost everyone we interacted with seemed annoyed, especially the front desk and the ladies at the lobby bar. Lastly, the pool was unbearably hot. I understand the weather was warm, but it genuinely felt like the heater was on. Overall: Great location, but between the room mix-up, pushy timeshare sales, unfriendly staff, and the overly warm pool, I wouldn’t recommend staying here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Super friendly staff. Allowed early check-in. Heated swimming pool was too hot.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kristina

Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

sandra

Stayed 2 nights in Jul 2025

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Hotel is beautiful. Close tot he airport
Stayed 5 nights in Jul 2025

6/10 Okay

Rosalyn

Liked: Cleanliness, property conditions & facilities
The property itself was great. The staff polite. However this property also runs as a timeshare. When I booked through Expedia I was not expecting to be approached to participate in a time share presentation. When we first arrived they took our luggage and sat us at a table. They said it was to go over the property map but it was to tell us about the time share. This took about 2 hours of our time we were hungry and tired. We ended up giving into attending the presentation which was to be 90 minutes and it was way longer because every time we said no, they brought in another person who he thought was to end the meeting, but I was always trying to sell us something even cheaper. This took up our whole morning. I did not appreciate this. Also, the hotel is beachfront, but that beach is not a good beach to go swimming in. It’s very rocky. There’s no sand to lay out in. Again the hotel was nice but did not appreciate the whole timeshare thing and the person we had to talk to Leslie got a little upset when we said we were not interested in purchasing anything. They did give us a free breakfast and we’re asked to leave a tip and a massage in a show.
Stayed 4 nights in Jul 2025

8/10 Good

Avinash

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was as expected, no surprises. Close to downtown. Spa was good and relaxing. Cons: Wish has more activities inside resort. Some of the items in buffet needs to be covered since there were few flies around.
Stayed 3 nights in Jul 2025

10/10 Excellent

Santiago, Sonoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views and service.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brady

Stayed 6 nights in Mar 2025

10/10 Excellent

joel Pineda, View Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's a very clean facility all over. Kudos to all the staff. Everybody's friendly and hardworking.
Stayed 10 nights in Jun 2025

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from our room and cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly and accommodating staff. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

SUSANN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, the food was great, hotel it self felt safe , clean. Had a small issue with clogged bathroom sink, but they were there within minutes to unclog. No complaints at all. Would highly recommended.
Stayed 4 nights in Jun 2025

8/10 Good

Ray

Stayed 4 nights in Jun 2025

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for families with kids.
Stayed 3 nights in Jun 2025

10/10 Excellent

Umberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walking distance from center, friendly staff
Stayed 4 nights in Jun 2025