Krystal Vallarta - All Inclusive

3.5 star property

Photo gallery for Krystal Vallarta - All Inclusive

On the beach
Deluxe Room, Mountain View
1 bedroom, in-room safe, desk, blackout curtains
3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, pool loungers
Business centre

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$288
includes taxes & fees
21 June - 22 June

Explore the area

View map
Av. Francisco Medina Ascención S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • Place, La Isla
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪5 min walk‬
  • Place, Puerto Mágico
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪6 min drive‬

Room options

Deluxe Room, 1 King Bed, Mountain View

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Sea View

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Room, Sea View

  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Sea View

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Krystal Vallarta - All Inclusive. Within just a 15-minute stroll, you'll find popular places like Cruise Ship Terminal and Bay of Banderas. Highlights at this beachfront property include 3 restaurants, 3 outdoor swimming pools and 2 bars/lounges. .The buffet restaurant, Aquamarina, serves Regional cuisine. Lobby Bar is the property's own lobby lounge. Spend the day at the beach and enjoy the on-site free kids' club, gym and waterslide. 11819 square feet (1098 square metres) of event facilities include 3 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a lift. There's also the convenience of self parking. .Within a 15-minute drive of this 3.5-property class Hotel Zone property, attractions include Malecon and VidantaWorld.

What's nearby

  • La Isla - 3 min walk - 0.3 km
  • Playa de Oro - 3 min walk - 0.3 km
  • Hotel Zone Beach - 5 min walk - 0.5 km
  • Puerto Mágico - 7 min walk - 0.6 km
  • Plaza Caracol - 12 min walk - 1.1 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 13 min drive

Restaurants

  • ‪Talavera - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Le Delice - ‬3 min walk
  • ‪Seafire Restaurant - ‬4 min walk
  • ‪Jardin Del Sol "Restaurante - ‬8 min walk

About this property

Krystal Vallarta - All Inclusive

Krystal Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Krystal Vallarta - All Inclusive, you'll find 3 outdoor swimming pools, a waterslide, and a fitness centre. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 11819 square feet (1098 square metres) and includes conference space. The family-friendly Krystal Vallarta - All Inclusive also features a complimentary children's club, pool umbrellas, and a lift. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Puerto Vallarta property is smoke free.

  • 388 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 11819 sq ft of conference space
  • 1098 sq. m of conference space
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Lift
  • No smoking on site
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Aquamarina
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Pool access available from 9:00 AM to 6:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Vallarta

Krystal Vallarta All Inclusive

Krystal Vallarta - All Inclusive Puerto Vallarta

Krystal Vallarta - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Krystal Vallarta - All Inclusive?

Krystal Vallarta - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Vallarta - All Inclusive?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta - All Inclusive on 21 June 2026 start from AU$288, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Vallarta - All Inclusive?

Yep, Krystal Vallarta - All Inclusive has a self car park for MXN 50 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Krystal Vallarta - All Inclusive?

Yep, Krystal Vallarta - All Inclusive is a short 7-minute walk from Hotel Zone Beach.

Does Krystal Vallarta - All Inclusive have a pool?

Krystal Vallarta - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 6:30 PM.

Does Krystal Vallarta - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Krystal Vallarta - All Inclusive?

Krystal Vallarta - All Inclusive features 3 outdoor pools, 3 restaurants and 2 bars.

What makes Krystal Vallarta - All Inclusive a romantic place to stay?

Beachfront dining and a bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Krystal Vallarta - All Inclusive.

Is Krystal Vallarta - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, 3 outdoor pools and a waterslide, it's no surprise that Krystal Vallarta - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Krystal Vallarta - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Krystal Vallarta - All Inclusive?

No, Krystal Vallarta - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Vallarta - All Inclusive?

Yep, you can grab a meal at Krystal Vallarta - All Inclusive's onsite restaurant that serves Regional cuisine.

What time are check-in & check-out at Krystal Vallarta - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Krystal Vallarta - All Inclusive?

No, pets and service animals are not allowed.

Krystal Vallarta - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 278 out of 972 reviews
Rating 8 - Good. 216 out of 972 reviews
Rating 6 - Okay. 190 out of 972 reviews
Rating 4 - Poor. 141 out of 972 reviews
Rating 2 - Terrible. 147 out of 972 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Tegan

Stayed 7 nights in Feb 2026

2/10 Terrible

Juan

Stayed 3 nights in Feb 2026

2/10 Terrible

Nicole

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely the worst resort I’ve ever stayed in Puerto Vallarta! Disgusting food , Horrible bar hours, no room service, they only have 2 small pools with no service and only 1 pool bar. Each morning they were completely out of lounge chairs. We were there 5 days and not once was able to sit ANYWHERE!!! I had to beg for bottles of water. No shuttle service. NEVER AGAIN!!! Try Buenaventura grande or Fiesta Americans for a true all inclusive resort experience.
Stayed 5 nights in Feb 2026

4/10 Poor

LIEM T

Stayed 2 nights in Feb 2026

6/10 Okay

Leslie

Stayed 3 nights in Feb 2026

4/10 Poor

Annette

Travelled with partner
Waited in line for about a half hour to start check in. Was told to come back at 2 to see if keys were ready. Stood in line another half hour and not ready come back after 3. Stood in line for an hour, finally got our keys, find our room, walk inside and it has not been cleaned! Back down to the lobby, get a different room now with 2 doubles instead of a king. Could not be bothered to go back again. Thank goodness it was only one night
Stayed 1 night in Feb 2026

4/10 Poor

Danielle

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Food selection was poor at best. The Asian restaurant had very few items and was worse than the buffet. The Buffet was the same food basically every day. Unsweet iced tea is impossible to find. Even though the resort is all inclusive we left daily to get food and drinks. We believe the alcohol is watered down as after a full day you never feel a buzz and very little was ever used. If you don't get the all inclusive option the not so great buffet costs 430 pesos = 25 USD per person (Extreme) Upon leaving after tipping the bell man we didn't feel it was enough and demanded more from out taxi driver as we were departing and shook him down for another 50 pesos (Really!!!) It's all inclusive. One of our cell phones was pick pocketed at Marina Vallarta and no one at the hotel could get us an outside line to the US to contact our carrier and we were lucky enough to meet a nice couple that let us borrow a cell phone. Also the water stunk so be advised when you get there you only get 2 bottles of water to drink and brush teeth daily, we went and bought our own. The adults only pool isn't adults only as people brought their kids there anyway.
Stayed 5 nights in Jan 2026

10/10 Excellent

Rafael Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Everything was Great love it
Stayed 5 nights in Feb 2026

6/10 Okay

Teresa Demytruk, David

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we got into our room the safe was not working & the bathroom sink was plugged. But a call to maintenance & the guy fixed it up right away. Sadly, I feel that should be done before guests arrive. We also did not have face cloths or a hand towel during the stay. Although the food was good, it was the same the whole stay. Staff always friendly.
Stayed 6 nights in Feb 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was friendly.
Stayed 14 nights in Jan 2026

10/10 Excellent

manuel f rosario

Liked: Cleanliness, property conditions & facilities
Just the towers, weren’t good
Stayed 3 nights in Jan 2026

6/10 Okay

Marissa

Stayed 3 nights in Jan 2026

8/10 Good

Ronald Patrick, Bemidji

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Our room had a water leak the entire stay in our bathroom, it wasn't huge but it was dripping into the sink, I told the front desk 2x and showed them the video I took, they never came to fix or check it out. No water bottles from house keeping or any extra towels and not coffee replacement. It seems to me that they are trying to save money with the coffee, water and any extras. The staff was ok, they would give you coffee in the morning one (1) time, then they would never come back to refill, again saving on little things shows, they would get upset when I got up and poured myself another cup of coffee. I would have much preferred to stay at the GRAND KRYSTAL, I thought this is where I had made our reservations at as we have stayed there before and it was excellent. This place was right next to MAJOR construction, very loud and busy, they should have given a discount for all the noise or let us know ahead of time that they were in the middle of a major construction building next door. The food here was mediocre, it was the same everyday, no "real" meat, only hot dog meat most of the time, the eggs seemed to be powdered eggs, no avocados or fresh guacamole, the staff spent more time talking to each other then attending to the customer. Elevator broke down for a day, they did get this fixed quick. Grounds are spread out, enjoyed playing volleyball and laying out by the beach listening to the loud construction, vendors were annoying coming by way too often and too pesty.
Stayed 6 nights in Jan 2026

4/10 Poor

marvin w

Travelled with partner
Cold pools, very bland food, watery drinks, deteriorating facilities
Stayed 14 nights in Jan 2026

2/10 Terrible

Dulce

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I just did not like it
Stayed 3 nights in Nov 2025

6/10 Okay

Leslie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
This was our second time staying here. Staff are very professional and attentive. Food was very good however the same menu at the hotel restaurant as was at the buffet. If you are looking for something different, a short walk across the highway and half block to left is an excellent Outback Steak House. Beach was wonderful. Only two issues that were not great was the construction on the new building next to the main pool which was closed for safety reasons, and there was a sewer back up onto the walkway towards the family pool and hotel. You either walked through it - yuck - or went through hotel lobby onto beach and back onto the pool. They were working on the sewer problem but was an inconvenience. If you forgot anything, there was a convenience store just outside the resort and a 15 min walk and across from the marina was the Walmart. I would have given a higher review if it wasn't for the sewer problem and the one pool being closed due to the construction.
Stayed 6 nights in Nov 2025

2/10 Terrible

Deny

Stayed 2 nights in Sep 2025

6/10 Okay

Jennefer

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel is very run down, but has a rustic charm I guess. We had to share a balcony with another room which is totally weird. We also could hear the people in the room next door snore and blow dry their hair. Our room was completely bare except for one tv hung on the wall with wires hanging out of it. It only had one English Channel. There were no drawers for our clothes. The service was very slow. No one serves you . You had to wait in line for water and drinks. The food was ok. But even if you got a table and got your food- you had no drink- not even water or coffee. We ended up leaving the resort and the town is cute and the restaurants are yummy. There is a liquor store near by. Everyone was nice, but I will never do all inclusive again… what’s the point.
Stayed 4 nights in Dec 2025

8/10 Good

Lara, Watson Lake

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean, staff were great, buildings and grounds were nice and well maintained. My family will stay here again.
Stayed 7 nights in Dec 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

2/10 Terrible

Arturo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most staff was rude, it’s sad to see the mentality they have, as soon as the saw my mexican passport they flipped the switch off. They all want and are expecting american dollars and so if you bring pesos they act differently. Extremely disappointed.
Stayed 5 nights in Dec 2025

10/10 Excellent

Chase

Stayed 6 nights in Dec 2025

10/10 Excellent

Adolfo

Stayed 4 nights in Dec 2025

10/10 Excellent

Karin Anne

Stayed 4 nights in Dec 2025

10/10 Excellent

David

Stayed 7 nights in Dec 2025