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Neptune, an Ash Hotel

3.5 star property
Hotel with bars, steps from Rhode Island Convention Center

Photo gallery for Neptune, an Ash Hotel

Property entrance
Shower, designer toiletries, hair dryer, towels
2 bars/lounges, karaoke bar, cocktail bar
2 bars/lounges, karaoke bar, cocktail bar
The Gang Room, Two Queen Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AU$228
includes taxes & fees
22 June - 23 June

Explore the area

Map
122 Fountain Street, Providence, RI, 02903
  • Amica Mutual Pavilion
    ‪1 min walk‬
  • Rhode Island Convention Center
    ‪2 min walk‬
  • Brown University
    ‪19 min walk‬
  • Providence, RI (PVD-T.F. Green)
    ‪14 min drive‬

Room options

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed

The Mates Room, One Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Day bed
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Designer toiletries
  • 28 sq m
  • Sleeps 4
  • 4 Single Bunk Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed

The King Room, One King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 2 Single Bunk Beds

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Designer toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.2 out of 5, Very good, 1,347 reviews
The price is AU$338
includes taxes & fees
22 June - 23 June
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About the area

Providence

Neptune, an Ash Hotel puts you in the heart of Providence, within steps of Rhode Island Convention Center and Amica Mutual Pavilion. Highlights at this hotel include 2 bars/lounges and in-room free WiFi. .The Dean Bar is the hotel's own cocktail bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Local cuisine breakfast is available daily between 7:00 AM and noon. There's also the convenience of limited parking. .Places within a short walk of this 3.5-property class Downtown Providence hotel include Johnson and Wales University and Providence Place Mall.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.0 km
  • Rhode Island Convention Center - 2 min walk - 0.2 km
  • Johnson and Wales University - 3 min walk - 0.3 km
  • Providence Place Mall - 5 min walk - 0.4 km
  • Brown University - 19 min walk - 1.7 km

Getting around

  • Providence Station - 10 min walk
  • Providence, RI (PVD-T.F. Green) - 14 min drive

Restaurants

  • ‪The Vig - ‬4 min walk
  • ‪Trinity Brewhouse - ‬2 min walk
  • ‪The Black Sheep Providence - ‬4 min walk
  • ‪The Malted Barley - ‬3 min walk
  • ‪Reiners Bar & Game Room - ‬4 min walk

About this property

Neptune, an Ash Hotel

Hotel with bars, steps from Rhode Island Convention Center
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Neptune, an Ash Hotel also features multilingual staff, concierge services, and an ATM.

This 3.5-star Providence hotel is smoke free.

  • 52 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

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Omni Providence Hotel

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The price is AU$279
includes taxes & fees
23 June - 24 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

What is the cancellation policy at Neptune, an Ash Hotel?

Neptune, an Ash Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neptune, an Ash Hotel?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on 22 June 2025 start from AU$228.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neptune, an Ash Hotel?

Onsite parking is limited.

Are there any beaches close to Neptune, an Ash Hotel?

The closest beach to Neptune, an Ash Hotel is Oakland Beach (15.6 km).

Does Neptune, an Ash Hotel serve breakfast?

Sure does, local cuisine breakfast is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Neptune, an Ash Hotel?

No, Neptune, an Ash Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Neptune, an Ash Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was great but restaurant and cafe under construction
Stayed 1 night in Mar 2025

6/10 Okay

Justin

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Expensive to park. No fridge in room, TV didn’t work, and barely enough room on each side of the bed to shimmy between the bed and the wall. Coffee shop and bar both closed during stay which was a huge bummer.
Stayed 1 night in Mar 2025

8/10 Good

Jada

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

MICHAEL, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel!
Stayed 1 night in Dec 2024

4/10 Poor

Naika

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They Need A Lot Of Thing They Dont Have Coffee, No Breakfast,No Coffee Maker,No Fridge
Stayed 2 nights in Feb 2025

8/10 Good

Erick, Rego Park

Liked: Cleanliness, staff & service, property conditions & facilities
A Charming Stay with Room for Growth it was a nice experience with plenty of charm and potential, though it’s not quite there yet. The property itself is cute, with thoughtful details and a cozy atmosphere that makes for a welcoming stay. However, the service was not all there. Service was not that bad , it was ok. But remember the service could really elevate the hotel to the next level. Base on location, and decor. I would stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Janyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Stayed 1 night in Feb 2025

10/10 Excellent

Tchadlina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I couldn't understand why the whole front area smell like urine
Stayed 1 night in Feb 2025

4/10 Poor

Matt

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Nce
Stayed 1 night in Feb 2025

10/10 Excellent

Jarrid

Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hip boutique. My husband stayed here after a Providence game - was perfect for his stay.
Stayed 1 night in Feb 2025

4/10 Poor

Siddhartha

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Great staff, the rest needs some work

The staff were all very kind and helpful but we had a few too many issues. Maybe we were just unlucky? Some of the lights in our room didn’t work, the wifi kicked me off 3-4 times during an important work call (Zoom) and it was quite a disaster. I had one more call to take and staff kindly offered to let me take it from the main lobby/lounge area. Unfortunately, wifi didn’t work properly from there either so that was another flop. Then the card reader to our room stopped working so we couldn’t enter or leave our room without assistance - this was resolved before our last night. And the elevator had two metal grates - one of which moves smoothly and the other quite tough. My partner got his hair caught in one of them while other people were entering the tight space, and I ended up getting a cut/bleeding from it as we were checking out. Management offered a 50% discount due to the challenges we faced which I look forward to receiving. Again staff were amazing but it was an unfortunate stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vincent

Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place, great staff, clean facility
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Amenities, property conditions & facilities
Lovely place
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was remodeling going on, made it inconvenient for business travel. Otherwise perfect location and great service !
Stayed 3 nights in Feb 2025

10/10 Excellent

Nkechukwuyem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Overall such a wonderful, clean hotel and it was in walking distance of so many highlights of Providence. I hardly Ubered. Housekeeping was fantastic and did a great job cleaning my room each day. The only downside was the shower setup. It’s a rainfall shower and only about 4x4 feet so there’s literally nowhere to stand out of the water. Other than that, I lived my stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Juliane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Older Gem Downtown

Charming, well-appointed older hotel ideally located downtown. Our king room was roomy and well appointed. We enjoyed our stay here but guests should know that on weekends the karaoke bar downstairs is loud until about 2am both with with both music and drunks spilling out after closing. Bring earplugs. Also, no coffee service is provided in the room or in the lobby area.
Stayed 1 night in Jan 2025