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Neptune, an Ash Hotel

3.5 star property

Photo gallery for Neptune, an Ash Hotel

Property entrance
Restaurant
Interior detail
The Guardian Suite, One King Bed
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is AU$223
includes taxes & fees
1 July - 2 July

Explore the area

View map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Providence Place Mall
    ‪5 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪14 min drive‬

Room options

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 4 Single Bunk Beds
  • Free Wi-Fi

View all photos for The Mates Room, One Queen Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Mates Room, One Queen Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for The King Room, One King Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The King Room, One King Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The King Room, One King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Providence

Neptune, an Ash Hotel puts you in the heart of Providence, within steps of Rhode Island Convention Center and Amica Mutual Pavilion. Highlights at this hotel include 2 bars/lounges, a restaurant and a conference centre. .The restaurant, Memere's, is open for dinner. Neptune Bar is the hotel's own cocktail bar. 3500 square feet (325 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning local cuisine breakfast is served between 7:30 AM and 12:30 PM. There's also the convenience of self parking. .Places within a short walk of this 3.5-property class Downtown Providence hotel include Johnson and Wales University and Providence Place Mall.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 km
  • Rhode Island Convention Center - 2 min walk - 0.2 km
  • Johnson and Wales University - 3 min walk - 0.3 km
  • Providence Place Mall - 5 min walk - 0.4 km
  • Rhode Island School of Design - 10 min walk - 0.9 km

Getting around

  • Providence Station - 10 min walk
  • Providence, RI (PVD-T.F. Green) - 16 min drive

Restaurants

  • ‪La Salle Concessions - ‬4 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Papa Gino’s - ‬3 min walk
  • ‪Blake's Tavern - ‬2 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk

About this property

Neptune, an Ash Hotel

Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre, 4 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 3500 square feet (325 square metres) and includes a conference centre. The business-friendly Neptune, an Ash Hotel also features multilingual staff, concierge services, and an ATM. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Providence hotel is smoke free.

  • 52 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • 3500 sq ft of conference space
  • 325 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 3,134 reviews
The price is AU$319
includes taxes & fees
14 June - 15 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 38.75 per night)
  • Uncovered parking on site (USD 38.75 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 12:30 PM for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby café
  • Memere's
  • Neptune Bar
  • The Boombox

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (3,500 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Uncovered self-parking fee: USD 38.75 per day (in/out privileges)
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

What is the cancellation policy at Neptune, an Ash Hotel?

Neptune, an Ash Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neptune, an Ash Hotel?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on 1 July 2026 start from AU$223, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neptune, an Ash Hotel?

Yep, Neptune, an Ash Hotel has an uncovered self car park with in/out privileges for USD 38.75 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Neptune, an Ash Hotel?

The closest beach to Neptune, an Ash Hotel is Barrington Beach (13.5 km).

What makes Neptune, an Ash Hotel a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Neptune, an Ash Hotel.

Does Neptune, an Ash Hotel serve breakfast?

Sure does, local cuisine breakfast is offered daily between 7:30 AM and 12:30 PM.

Is there a free airport shuttle available at Neptune, an Ash Hotel?

No, Neptune, an Ash Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Neptune, an Ash Hotel?

Yep, you can grab a meal at Neptune, an Ash Hotel's onsite restaurant.

What time are check-in & check-out at Neptune, an Ash Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service
Clean room, very friendly staff, great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Loved the bar in the hotel and the location.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness
Disliked: Amenities
The location was ideal for my stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nawal

Liked: Cleanliness, property conditions & facilities
nice room and very friendly and helpful staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness
The place is really good and really nice rooms are really small elevator probably besides that everything is great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities
Yes. Very nice place
Stayed 1 night in Dec 2025
Verified

8/10 Good

jose

Liked: Amenities, property conditions & facilities
The staff and amenities were great! However the sofa and chair had several stains. The bed was comfortable and clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tramaine

Liked: Cleanliness, property conditions & facilities
The location is great
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel, clean and good neighborhood.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great coffee in the morning!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Very cool and eclectic building. The bathroom was very tiny, but everything felt clean and well taken care of
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean rooms
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable quiet room, great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Comfy bed, attentive staff and service. Clean and a great deal for overnight parking!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean and comfortable, staff friendly and helpful, good logo, nice vibe.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Staff and clean rooms.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Simon

Liked: Cleanliness, property conditions & facilities
Positives Great location Shower pressure very good Crazy lift Great karaoke bar attached. Negatives Walls are paper thin Only two bath towels Bland decorations Vouchers for coffee were physical paper instead of just credit which is easier Crazy lift
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Kay was the wonder women of this hotel. I arrived sick and she sent me a tray to my room, with tea and honey. The staff were wonderful. The location and rooms were so modern and comfortable. Recommend this as best Providence stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Etaysia

Liked: Cleanliness, amenities, property conditions & facilities
Staff attentive and accommodating with check in. Favorite boutique hotel in providence!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chung Hin Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nicely styled hotel with friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe and friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

viola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a cute place and no more expensive than any other hotel in the area. Absolutely would stay here again
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super friendly and mindful!!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Exaltacion

Liked: Staff & service
Staff members were very nice
Stayed 2 nights in Nov 2025

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