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Neptune, an Ash Hotel

3.5 star property
Hotel with bars, steps from Rhode Island Convention Center

Photo gallery for Neptune, an Ash Hotel

Property entrance
The Gang Room, Two Queen Beds
2 bars/lounges, karaoke bar, cocktail bar
Staircase
2 bars/lounges, karaoke bar, cocktail bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AU$180
includes taxes & fees
23 Dec - 24 Dec

Explore the area

View map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Providence Place Mall
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬

Room options

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed

The Mates Room, One Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Day bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Providence

Neptune, an Ash Hotel puts you in the heart of Providence, within steps of Rhode Island Convention Center and Amica Mutual Pavilion. Highlights at this hotel include 2 bars/lounges and in-room free WiFi. .The Dean Bar is the hotel's own cocktail bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Local cuisine breakfast is available daily between 7:00 AM and noon. There's also the convenience of limited parking. .Places within a short walk of this 3.5-property class Downtown Providence hotel include Johnson and Wales University and Providence Place Mall.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 km
  • Rhode Island Convention Center - 2 min walk - 0.2 km
  • Providence Place Mall - 3 min walk - 0.3 km
  • Johnson and Wales University - 3 min walk - 0.3 km
  • Rhode Island School of Design - 10 min walk - 0.9 km

Getting around

  • Providence Station - 10 min walk
  • Providence, RI (PVD-T.F. Green) - 14 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk
  • ‪La Salle Concessions - ‬4 min walk
  • ‪The Stable - ‬2 min walk
  • ‪Caffe Nero - ‬2 min walk

About this property

Neptune, an Ash Hotel

Hotel with bars, steps from Rhode Island Convention Center
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Neptune, an Ash Hotel also features multilingual staff, concierge services, and an ATM.

This 3.5-star Providence hotel is smoke free.

  • 52 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Omni Providence Hotel
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  • Free WiFi
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4.4 out of 5, Excellent, 2,881 reviews
The price is AU$276
includes taxes & fees
14 Dec - 15 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

What is the cancellation policy at Neptune, an Ash Hotel?

Neptune, an Ash Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neptune, an Ash Hotel?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on 23 Dec 2025 start from AU$179.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neptune, an Ash Hotel?

Onsite parking is limited.

Are there any beaches close to Neptune, an Ash Hotel?

The closest beach to Neptune, an Ash Hotel is Barrington Beach (13.5 km).

Does Neptune, an Ash Hotel serve breakfast?

Sure does, local cuisine breakfast is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Neptune, an Ash Hotel?

No, Neptune, an Ash Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Neptune, an Ash Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Reviews

Neptune, an Ash Hotel Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 490 out of 1004 reviews
Rating 8 - Good. 252 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 82 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

Reviews

6/10 Okay

Ann

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This room smells absolutely disgusting. Like a public restroom. And the shower curtain is somehow stinkier. There is also a layer of dust all over the lights, molding, etc.
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience! All team members were very friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super pet friendly, staff was very helpful and friendly, and rooms were clean and cozy. The only downside was not having hot water in the showers (it wasn't freezing but definitely never got hot).
Stayed 1 night in Aug 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Anna

Disliked: Staff & service
While the room was nicely appointed, there was not much in terms of hospitality.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Oliver

Stayed 2 nights in Aug 2025

10/10 Excellent

andrea

Stayed 3 nights in Aug 2025

10/10 Excellent

Shanelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing and helpful! The free drinks were easily used in their coffee bar, and I still can’t get over how comfortable the bed was and how amazing the shower products smelled! I would absolutely stay here again if I visit Rhode Island in the future!
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy, WEST STOCKBRIDGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking situation was confusing. U can park in lot beside the hotel but u must go itno lobby to click the qr code to get the 438 a night rate, If not it is over $200 tpo park in that lot overnight if you just use the kiosk at the lot.
Stayed 1 night in Aug 2025

10/10 Excellent

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All & all worth its value! The staff was great & it reminded me of many NYC older hotels - older but well kept.
Stayed 1 night in May 2025

10/10 Excellent

Patrycja

Liked: Staff & service
Haley at the front desk was very nice. Appreciated the late checkout and holding our luggage Room was average. The bathroom fan and 1 of the bathroom lights were broken. Mattress was alright The karaoke bar was extremely loud. It didn’t affect my room, but I heard other guests saying they could hear it in their room Wish they had a vending machine with water or a water fountain. Felt pretty dehydrated when coming back late at night
Stayed 2 nights in Aug 2025

4/10 Poor

Anderson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to use the trick of blasting the AC to hide the unpleasant mildew and public bathroom smell in the room. Only 1 front desk attendant was truly pleasant/helpful others were very dismissive. Also, booking said free parking arrived to have to pay $38 a night. Would not recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Hoi Ning, LEWISTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying here! It's conveniently located with lots of dining and shopping options nearby. Brown, RISD, museums, more dining, and more shopping are a short walk away, as well as the river and multiple bridges. Except for the coffee shop being unexpectedly closed one morning, the service and staff were great. I'd definitely come back for yet another stay! (P.S. There's definitely weekend noise, but I'm a night owl so I didn't mind too much, since it stopped before I went to bed.)
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Rustic building
Stayed 1 night in Aug 2025

10/10 Excellent

Liam

Stayed 2 nights in May 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right in providence

Unique boutique hotel. Quaint and perfectly located. Good for the price also
Stayed 1 night in Aug 2025

6/10 Okay

Salena

Liked: Staff & service
Disliked: Amenities
Bed was uncomfortable very dusty. The floor not clean the shower was so small you couldn’t turn around in it. The ladies at the front desk were amazing though very sweet great service
Stayed 2 nights in Aug 2025

10/10 Excellent

Raum Aron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

david

Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neptune Review

Front desk and service staff are amazing here. 100 out of 10. Recommend to everyone.
Stayed 2 nights in Aug 2025

8/10 Good

Angel

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff. Clean property and comfortable beds. Really great pet friendly hotel with an awesome bar.
Stayed 1 night in Aug 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Location is perfect to walk all downtown
Stayed 7 nights in Aug 2025

10/10 Excellent

Kristina

Stayed 1 night in Aug 2025