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Neya Porto Hotel

Property class: 4

Photo gallery for Neya Porto Hotel

A dining table set with glasses, plates, and cutlery, overlooking a cityscape with buildings and a body of water.
A modern interior with a wooden bench, glass walls, and a view of the outside.
A modern outdoor seating area with glass walls, green and blue chairs, and a small table with a lamp.
An arched stone corridor with a gravel floor and a skylight.
A modern hotel room with a large bed, a desk, and a view of a body of water through a large window.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is AU$259
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
Rua de Monchique, 35-41, Porto, 4050-394
  • Place, Crystal Palace Gardens
    ‪2 min walk‬
  • Place, Museum of Port Wine
    ‪2 min walk‬
  • Place, Porto Historic Center
    ‪7 min walk‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪15 min drive‬

Room options

View all photos for Classic Twin Room

A modern bedroom with a bed, bedside table, lamp, and a desk with a chair.

Classic Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a view of a cityscape through the window.

Superior Twin Room

9.4 out of 10
Exceptional
(24 reviews)
  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite (Duplex)

A modern hotel room with a wooden desk, a bed with red and white bedding, and a staircase with glass railings.

Superior Suite (Duplex)

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, Garden View

A hotel room with two beds, a desk, a chair, and a view of the outdoors.

Family Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A modern hotel room with a large bed, a desk, and a view of a body of water through a large window.

Deluxe Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Twin Room

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with curtains.

Premium Twin Room

  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a large bed, two bedside lamps, a wooden wardrobe, and a stone accent wall.

Classic Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Suite

A modern hotel room with a bed, a sofa, a TV mounted on the wall, and a balcony with a view.

Classic Suite

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, and a large window with curtains.

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Suite(Duplex)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Twin Room

A hotel room with two beds, a desk, and a view of greenery through large windows.

Premium Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed with Sofa bed, River View

A modern hotel room with a sofa, a chair, a small table, and a bed.

Family Room, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About the area

Porto

A family-friendly stay in the heart of Porto awaits you at Neya Porto Hotel. Within just a 15-minute stroll, you'll find popular places like Porto Historic Center and Ribeira Square. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Viva Porto, serves local cuisine and is open for lunch and dinner. Ultimo is the hotel's own rooftop bar, serving drinks along with lunch and dinner. 1346 square feet (125 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a free children's club and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4-property class Massarelos hotel include Porto Cathedral and Dom Luis I Bridge.

What's nearby

  • Crystal Palace Gardens - 2 min walk - 0.2 km
  • Museum of Port Wine - 2 min walk - 0.2 km
  • Alfandega Congress Center - 3 min walk - 0.3 km
  • Porto Historic Center - 7 min walk - 0.6 km
  • Ribeira Square - 15 min walk - 1.3 km

Getting around

  • General Torres Station - 3 min drive
  • Monchique Stop - 3 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 33 min drive

Restaurants

  • ‪Bosco - ‬13 min walk
  • ‪Cask Beer - ‬12 min walk
  • ‪Musa das Virtudes - ‬15 min walk
  • ‪Borboleta - ‬13 min walk
  • ‪Taberna Sto. António - ‬14 min walk

About this property

Neya Porto Hotel

Neya Porto Hotel offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 1346 square feet (125 square metres) and includes a conference centre. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Neya Porto Hotel. Parking is available for a fee.

This 4-star Porto hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 1346 sq ft of conference space
  • 125 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,346 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Renewable energy used
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Self-parking fee: EUR 22 per day
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some wind, solar and geothermal energy; some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses wind, solar and geothermal energy, plus a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9365

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Frequently asked questions

What is the cancellation policy at Neya Porto Hotel?

Neya Porto Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neya Porto Hotel?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Neya Porto Hotel on 31 Aug 2026 start from AU$259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neya Porto Hotel?

Yep, Neya Porto Hotel has a self car park for EUR 22 per day. A self car park is also available, for a fee.

Are there any beaches close to Neya Porto Hotel?

The closest beach to Neya Porto Hotel is Matosinhos Beach (7 km).

Is there a spa on site at Neya Porto Hotel?

Yep, there is an onsite spa at Neya Porto Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Is Neya Porto Hotel family-friendly?

You bet! With amenities such as a free children's club and laundry facilities, as well as changing tables and highchairs in the guestrooms, it's no surprise that Neya Porto Hotel is a hit with families.

Does Neya Porto Hotel serve breakfast?

Yep, guests adore the continental brekkie here! Available daily between 7:00 AM and 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Neya Porto Hotel?

No, Neya Porto Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Neya Porto Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Neya Porto Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Neya Porto Hotel?

No, pets are not allowed.

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 577 out of 798 reviews
Rating 8 - Good. 157 out of 798 reviews
Rating 6 - Okay. 37 out of 798 reviews
Rating 4 - Poor. 8 out of 798 reviews
Rating 2 - Terrible. 19 out of 798 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing staff and ambience.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, great staff, good spa facilities and a nice quiet room.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tanwi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and perfect stay in Porto! There is car parking too.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Keren

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and super friendly and professional staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

GARY JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff. Like cookies and sweets in the afternoon
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Haylen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. The staff was welcoming and very professional. I went to the spa for a massage and Sophia took fantastic care of me. Everything was clean, relaxing, and overall a wonderful experience. Breakfast was great as well - they had buffet style with several options. If i return to Porto i will definitely stay here again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

ju kyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staffs and breakfast were great, but location was no the best.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room with great view! Staff is super friendly
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Staff were great - a very warm welcome. The room was clean and the bed was very comfortable. The welcome pastel de natas were a nice touch! Great location- highly recommend!
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Xian Si

Liked: Cleanliness, staff & service
The entire feel of the hotel is more on a 3 star than 4 star, from amenities to staff. Best part about the hotel is the view and rooftop.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and nice hotel
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were very friendly and breakfast was fresh. However, parking on site is a bit harrowing as you need to drive on the tram tracks to get into the garage (tight fit). Also, if you are on one end of the hotel around 5 am a party starts next door with pounding music waking you up!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Joao

Liked: Cleanliness, amenities, property conditions & facilities
Clean Friendly staff Good breakfast
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite by the river and an easy walk to downtown. Very good breakfast selections.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Emanuelle Mirabal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location fronts the river. The rooms were comfortable with great views of the river. The roof bar was relaxing. The staff was friendly. Breakfast buffet was great. To reach other parts of Porto requires strenuous uphill walks.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Great view
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

elizabeth

Liked: Amenities
Beautiful hotel
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly and helpful staff.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Great Location

Absolutely gorgeous place in a great location!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly & helpful staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great hotel all round, definitely recommend
Stayed 3 nights in Jan 2025