The Ritz-Carlton, Portland

5.0 star property
Luxury hotel with a full-service spa, near Moda Center

Photo gallery for The Ritz-Carlton, Portland

Lobby lounge
Lobby lounge
Indoor pool
Lobby lounge
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$657
includes taxes & fees
13 Feb - 14 Feb

Explore the area

View map
900 SW Washington Street, Portland, OR, 97205
  • Place, McMenamins Crystal Ballroom
    ‪4 min walk‬
  • Place, Arlene Schnitzer Concert Hall
    ‪5 min walk‬
  • Place, Roseland Theater
    ‪5 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪16 min drive‬

Room options

Deluxe Room, 1 Double Bed (Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Dining table
LED TV
Pillow menu
Down duvet
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Dining table
LED TV
Pillow menu
Premium bedding
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom (Fauna Suite)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Down duvet
Separate bedroom
  • 136 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Dining table
LED TV
Pillow menu
Premium bedding
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Down duvet
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom (Flora Suite)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Down duvet
Separate bedroom
  • 136 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Club Suite, Multiple Beds (2 Bedroom Flora Suite)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Down duvet
2 bedrooms
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Club Suite, 2 Bedrooms (Ritz Carlton Suite)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Down duvet
2 bedrooms
  • 251 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Club Suite, 1 Double Bed (2 Bedroom Fauna Suite)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Down duvet
2 bedrooms
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 1 Double Bed (Mobility Accessible, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

Executive Single Room, 1 Bedroom (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

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About the area

Portland

A luxury stay in the heart of Portland awaits you at The Ritz-Carlton, Portland. You'll be 2.1 km (1.3 mi) from Moda Center and 2.5 km (1.5 mi) from Oregon Convention Center. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at The Ritz-Carlton Spa at Cloudbreak on Nineteen can include massages, body scrubs and facials along with Ayurvedic treatments and mani/pedis. The restaurant, Bellpine, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Meadowrue is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym and Hot tub. Added amenities include free Wi-Fi in public areas and a 24-hour business centre. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 5-property class Downtown Portland hotel include Portland State University and Oregon Health and Science University.

What's nearby

  • Powell's City of Books - 3 min walk - 0.3 km
  • Pioneer Courthouse Square - 3 min walk - 0.3 km
  • McMenamins Crystal Ballroom - 4 min walk - 0.4 km
  • Arlene Schnitzer Concert Hall - 5 min walk - 0.4 km
  • Roseland Theater - 5 min walk - 0.4 km

Getting around

  • SW 10th & Alder Stop - 2 min walk
  • Portland Union Station - 14 min walk
  • Portland International Airport (PDX) - 29 min drive

Restaurants

  • ‪Fløck - ‬1 min walk
  • ‪SunRice Downtown - ‬2 min walk
  • ‪Meadowrue - ‬1 min walk
  • ‪Bellpine - ‬1 min walk
  • ‪Roseline Coffee - ‬2 min walk

About this property

The Ritz-Carlton, Portland

Luxury hotel with a full-service spa, near Moda Center
The Ritz-Carlton, Portland offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 9 meeting rooms. A 24-hour fitness centre, spa services, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Portland. For a fee, parking is available.

This 5-star Portland hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 20 levels
  • Conference rooms
  • Built in 2023
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Portland offers 251 air-conditioned accommodations with espresso makers and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a separate bath and shower, bathrobes, slippers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The Ritz-Carlton Spa at Cloudbreak on Nineteen has 5 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open selected days.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 65 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bellpine
  • Meadowrue

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • In a nature reserve

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways (81 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 2 2026 to March 2 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per accommodation, per stay
  • Maximum 2 (weight limit: 40 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 100 per person
  • Valet parking fee: USD 65.00 per day
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Ritz Carlton, Portland
The Ritz-Carlton, Portland Hotel
The Ritz-Carlton, Portland Portland
The Ritz-Carlton, Portland Hotel Portland

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Portland?

The Ritz-Carlton, Portland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Portland?

As of 3 Feb 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Portland on 13 Feb 2026 start from AU$656.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Portland?

Yep, The Ritz-Carlton, Portland has valet parking for USD 65.00 per day.

Is there a spa on site at The Ritz-Carlton, Portland?

Yep, The Ritz-Carlton Spa at Cloudbreak on Nineteen is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does The Ritz-Carlton, Portland have a pool?

The Ritz-Carlton, Portland has an indoor pool. The swimming pool will be unavailable from March 2 2026 to March 2 2026 (dates subject to change).

What makes The Ritz-Carlton, Portland a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Ritz-Carlton, Portland.

Is The Ritz-Carlton, Portland family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Portland is a hit with families.

Does The Ritz-Carlton, Portland serve breakfast?

Yep, cooked-to-order brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Portland?

No, The Ritz-Carlton, Portland does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Portland?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Portland?

Check-in begins at 4:00 PM. Check-out time is noon.

The Ritz-Carlton, Portland Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 192 out of 228 reviews
Rating 8 - Good. 14 out of 228 reviews
Rating 6 - Okay. 15 out of 228 reviews
Rating 4 - Poor. 2 out of 228 reviews
Rating 2 - Terrible. 5 out of 228 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynette, princeton

Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff !!! Great property
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. The only thing I don't like is every single staff member kept asking me about my plans. What brings me to Portland? What have I done? What am I going to do? Etc. Etc. I do not like being asked about my plans, it's my business, and I don't want to discuss my plans with strangers.
Stayed 4 nights in Oct 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super relaxing and spacious room. Staff were extremely friendly and courteous.
Stayed 1 night in Oct 2025

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly incredible. The spa and the pool was the highlight of my trip. The staff in the spa were so welcoming and friendly and Patrick was amazing! I had dinner at the Bellpine on the top floor and it was delicious. I recommend doing to the 7 course dinner it was so much fun trying new and different dishes. Overall will be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Alison

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cassiana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tana, Champaign

Stayed 4 nights in Sep 2025

8/10 Good

RAMAKRISHNA

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was very average Steam room was closed for maintenance and I thought it was not good value for
Stayed 2 nights in Sep 2025

10/10 Excellent

Liparit

Stayed 2 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfection
Stayed 1 night in Sep 2025

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ling

Stayed 1 night in Sep 2025

10/10 Excellent

Emmette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent 7 day stay. Accommodating in every way possible. What I have come to expect from RC facilities elsewhere.
Stayed 7 nights in Jul 2025

6/10 Okay

Alison

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Expectations for The Ritz are high and there are some opportunities for refinement at this property. The property is lovely and well located and we had a very nice room and also a great spa experience but it still seemed to be working kinks out which was disappointing. Just a few tweaks would be helpful: 1) No greeters or concierge staff available during our stay; 2) Despite having do not disturb light on room received turn down service and then turn down service was not great - no additional water provided, no new towels; we had three people in the room - all on the reservation and still only two water glasses, two waters - just some of the details were missed; 3) Pool area not well cleaned and no available plastic water cups for use with water dispenser; 4) Would benefit from a little more diversity on the restaurant menu/opening the lobby bar area earlier for small plates/healthier lunch options. Again, love The Ritz but have very high expectations for service and amenities which unfortunately need a little work at this property.
Stayed 2 nights in Sep 2025

8/10 Good

Barb

Stayed 1 night in Sep 2025

10/10 Excellent

Ian

Stayed 1 night in Sep 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 3 nights in Sep 2025

6/10 Okay

Diana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Sep 2025