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The Benson Portland, Curio Collection by Hilton

4.0 star property
Beaux Arts hotel with 24-hour health club and 24-hour business centre

Photo gallery for The Benson Portland, Curio Collection by Hilton

Lobby
Lobby
Exterior detail
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$207
includes taxes & fees
5 Feb - 6 Feb

Explore the area

View map
309 SW Broadway, Portland, OR, 97205
  • Place, Powell's City of Books
    ‪3 min walk‬
  • Place, Pioneer Courthouse Square
    ‪3 min walk‬
  • Place, Tom McCall Waterfront Park
    ‪7 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪16 min drive‬

Room options

View all photos for 1 King Bed

1 King Bed

1 King Bed

9.0 out of 10
Wonderful
(72 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Urban View

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

1 King Urban View

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Corner Room

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

1 King Corner Room

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Studio Urban View

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

1 King Studio Urban View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Studio Acc RI Shwr

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

1 King Studio Acc RI Shwr

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Corner Penthouse

1 King Corner Penthouse

1 King Corner Penthouse

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Acc Pent w/ RI Shwr

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

1 King Acc Pent w/ RI Shwr

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Penthouse City View

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

1 King Penthouse City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Presidential Suite

1 King Presidential Suite | Living area

1 King Presidential Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Penthouse

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

1 King Penthouse

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen Beds

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queens Urban View

2 Queens Urban View

2 Queens Urban View

9.8 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2Q JR STE ACC RISHWR CITY

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, in-room safe

2Q JR STE ACC RISHWR CITY

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for 2 Queen Penthouse Suite

37-inch LCD TV with satellite channels, TV, iPod dock

2 Queen Penthouse Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Corner

37-inch LCD TV with satellite channels, TV, iPod dock

Studio Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
  • Sleeps 4
  • 1 King Bed

1 King 1 Bedroom Penthouse Suite Top Floor

  • Sleeps 4

1 King Penthouse Suite City View Top Floor

  • Sleeps 4

King Room

  • Sleeps 3

1 King Corner Penthouse Top Floor

  • Sleeps 4

Corner King Room

  • Sleeps 3

Penthouse King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 4

Presidential Suite With 1 King Bed-Luxury Above The City

  • Sleeps 4

1 King Studio Ste Mobility Accessible Ri Shwr

  • Sleeps 4

1 King Studio Suite Urban View

  • Sleeps 4

King Room with Urban View

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

2 Queen Beds Urban View

  • Sleeps 4

2 Queen Penthouse Suite Top Floor

  • Sleeps 4

2Queen Studio Suite Mobility Access Ri Shower

  • Sleeps 4

King Corner Studio Suite

  • Sleeps 4

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The Paramount Hotel

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  • Air-conditioning
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4.6 out of 5, Wonderful, 3,140 reviews
The price is AU$170
includes taxes & fees
26 Jan - 27 Jan
The Paramount Hotel

About the area

Portland

The Benson Portland, Curio Collection by Hilton places you in the centre of Portland, within a short 5-minute stroll of Powell's City of Books and Pioneer Courthouse Square. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find a 24-hour business centre and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Portland hotel include Lan Su Chinese Garden and Portland Saturday Market.

What's nearby

  • Powell's City of Books - 3 min walk - 0.3 km
  • Pioneer Courthouse Square - 3 min walk - 0.3 km
  • McMenamins Crystal Ballroom - 6 min walk - 0.6 km
  • Tom McCall Waterfront Park - 7 min walk - 0.7 km
  • Portland Art Museum - 9 min walk - 0.8 km

Getting around

  • SW 6th-Pine Street Station - 2 min walk
  • Portland Union Station - 10 min walk
  • Portland International Airport (PDX) - 16 min drive

Restaurants

  • ‪Grits N' Gravy - ‬2 min walk
  • ‪The Social Spoon - ‬1 min walk
  • ‪Palm Court - ‬1 min walk
  • ‪The Independent - ‬1 min walk
  • ‪Mary's Club - ‬1 min walk

About this property

The Benson Portland, Curio Collection by Hilton

Beaux Arts hotel with 24-hour health club and 24-hour business centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A 24-hour health club, a vending machine, and multilingual staff are also featured at the business-friendly The Benson Portland, Curio Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Beaux Arts Portland hotel is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 14 levels
  • Conference rooms
  • 14000 sq ft of conference space
  • 1301 sq. m of conference space
  • Built in 1913
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Benson Portland, Curio Collection by Hilton offers 287 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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  • Free Wi-Fi
  • Air-conditioning
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The price is AU$196
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 59 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 35 for adults and USD 10 to 35 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Court

Things to do

  • 24-hour health club
  • Piano

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Lift
  • Low-height door lock
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1913
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 35 for adults and USD 10 to 35 for children
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Benson Coast Hotel
Benson Coast Hotel Portland
Benson Hotel
Benson Hotel Coast Hotel
Benson Hotel Coast Hotel Portland
Hotel Benson
Benson Coast Portland
Benson Coast
The Benson
The Benson a Coast Hotel
The Benson Portland, Curio Collection by Hilton Hotel
The Benson Portland, Curio Collection by Hilton Portland
The Benson Portland, Curio Collection by Hilton Hotel Portland

Frequently asked questions

What is the cancellation policy at The Benson Portland, Curio Collection by Hilton?

The Benson Portland, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Benson Portland, Curio Collection by Hilton?

As of 13 Jan 2026, prices found for a 1-night stay for 2 adults at The Benson Portland, Curio Collection by Hilton on 5 Feb 2026 start from AU$206.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Benson Portland, Curio Collection by Hilton?

Yep, The Benson Portland, Curio Collection by Hilton has valet parking with in/out privileges for USD 59 per night. Onsite parking is limited.

What makes The Benson Portland, Curio Collection by Hilton a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at The Benson Portland, Curio Collection by Hilton.

Does The Benson Portland, Curio Collection by Hilton serve breakfast?

Yep, cooked-to-order breakfast is offered on weekdays between 7:00 AM and 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Benson Portland, Curio Collection by Hilton?

No, The Benson Portland, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Benson Portland, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Benson Portland, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Benson Portland, Curio Collection by Hilton?

Cats and dogs are welcome at The Benson Portland, Curio Collection by Hilton, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Benson Portland, Curio Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 818 out of 1169 reviews
Rating 8 - Good. 198 out of 1169 reviews
Rating 6 - Okay. 88 out of 1169 reviews
Rating 4 - Poor. 38 out of 1169 reviews
Rating 2 - Terrible. 27 out of 1169 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vorakarn

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Isaac Benjamin Hidalgo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from location to staff customer service. Only concern was about carpet, it was not vacuumed. Rather than this experience was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tyler

Stayed 1 night in Jul 2025

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and very comfy. The staff was friendly and accommodating. There are many good dining options within walking distance and if you are there on a Saturday the Saturday Market is a fun thing to do.
Stayed 2 nights in Oct 2025

8/10 Good

Sonya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff for room service was very quick and polite.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful trip & lovely hotel!
Stayed 2 nights in Oct 2025

6/10 Okay

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel in pristine condition with wonderfull!!! Staff. Streets surrounding hotel not great for homeless and street people.
Stayed 2 nights in Sep 2025

10/10 Excellent

Darcie

Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 5 nights in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Alexandra

Stayed 1 night in Oct 2025

8/10 Good

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Staff was wonderful and the room was clean and comfortable. My only complaint was the lobby bar’s hours. We checked in at 3pm but had to go to another hotel down the street to get a drink.
Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If was lovely. Local and the staff were very accomodating.
Stayed 4 nights in Sep 2025

10/10 Excellent

james, raleigh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic property. The staff is top notch. A must stay in Portland.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

8/10 Good

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice but the area needs better laws to deal with drug addicts
Stayed 3 nights in Sep 2025

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Benson Hotel. Such a friendly staff and great ambience in a historical gem of a building. The rooms are beautifully furnished and clean and we had good, urban views of Portland.
Stayed 1 night in Sep 2025

10/10 Excellent

Raheleh Kolahdooz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Lovely hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and classic
Stayed 1 night in Sep 2025

10/10 Excellent

Linda, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing, we had a loud noisy group check in on our floor, yelling, slamming doors, taking sellfies in the luggage cart, etc., and the staff was right on it immediately to teach them how to behave in this hotel. The hotel bar/restaurant had a great staff and a welcoming feel. The decor was comfortable upscale and everything was super clean. Staff responsive but not overbearing. Staying at the historic Benson Hotel was on my bucket list and I was not disappointed.
Stayed 2 nights in Sep 2025

8/10 Good

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
The only thing that was lacking was the service at the restaurant. They were severely understaffed. On my last visit I ended up leaving because I was left at the table with no water and no menu. The restaurant was not busy at all..
Stayed 5 nights in Sep 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Staff great service and friendly. Great location.
Stayed 3 nights in Sep 2025