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Embassy Suites by Hilton Portland Downtown

4.0 star property
Luxury hotel with 2 restaurants and 2 hot tubs

Photo gallery for Embassy Suites by Hilton Portland Downtown

Reception
Snack bar
Exterior
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
The current price is AU$179
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
319 SW Pine St, Portland, OR, 97204
  • Place, Roseland Theater
    ‪3 min walk‬
  • Place, Tom McCall Waterfront Park
    ‪4 min walk‬
  • Place, Pioneer Courthouse Square
    ‪6 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪16 min drive‬

Room options

View all photos for Two Queen Suite

Premium bedding, in-room safe, desk, blackout curtains

Two Queen Suite

9.4 out of 10
Exceptional
(65 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Conference Suite

Standard Room

King Conference Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom 2 Bath King Suite

Premium bedding, in-room safe, desk, blackout curtains

2 Bedroom 2 Bath King Suite

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area

Presidential Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

55-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Allergy Friendly

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Allergy Friendly

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Allergy Friendly

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Allergy Friendly

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Allergy Friendly

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Allergy Friendly

8.4 out of 10
Very good
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Allergy Friendly

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible, Allergy Friendly

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, 2 Bathrooms

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Accessible, 2 Bathrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 59 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Corner)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (Corner)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (High Floor)

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for King Suite

Premium bedding, in-room safe, desk, blackout curtains

King Suite

9.0 out of 10
Wonderful
(50 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Studio Suite

Studio Suite, 1 King Bed

King Studio Suite

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Separate bedroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Corner Suite

Premium bedding, in-room safe, desk, blackout curtains

King Corner Suite

7.4 out of 10
Good
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King, Suite

Premium bedding, in-room safe, desk, blackout curtains

King, Suite

7.8 out of 10
Good
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Portland

A luxury stay in the heart of Portland awaits you at Embassy Suites by Hilton Portland Downtown. Within just a 10-minute stroll, you'll find Lan Su Chinese Garden and Pioneer Courthouse Square. Highlights at this family-friendly hotel include 2 restaurants, 2 hot tubs and an indoor swimming pool. .The family restaurant, Kingsland Kitchen, serves local and international cuisine and is open for breakfast, brunch and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna. 14004 square feet (1301 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. Free buffet breakfast is available daily between 6:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 4-property class Downtown Portland hotel include Portland State University and Portland Art Museum.

What's nearby

  • Roseland Theater - 3 min walk - 0.3 km
  • Tom McCall Waterfront Park - 4 min walk - 0.4 km
  • Pioneer Courthouse Square - 6 min walk - 0.6 km
  • McMenamins Crystal Ballroom - 11 min walk - 0.9 km
  • Portland Art Museum - 12 min walk - 1.1 km

Getting around

  • SW 5th-Oak Street Station - 3 min walk
  • Portland Union Station - 12 min walk
  • Portland International Airport (PDX) - 15 min drive

Restaurants

  • ‪Mother's Bistro & Bar - ‬1 min walk
  • ‪Matsunoki Ramen - ‬1 min walk
  • ‪Stumptown Coffee Roasters - ‬1 min walk
  • ‪Bae’s Chicken - ‬2 min walk
  • ‪Taqueria Villanueva Truck - ‬1 min walk

About this property

Embassy Suites by Hilton Portland Downtown

Luxury hotel with 2 restaurants and 2 hot tubs
As a guest of Embassy Suites by Hilton Portland Downtown, you'll find 2 hot tubs, an indoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14004 square feet (1301 square metres) and includes a conference centre. A library, a vending machine, and an arcade/games room are also featured at the luxury Embassy Suites by Hilton Portland Downtown. For a fee, parking is available.

This 4-star Portland hotel is smoke free.

  • 1 building
  • 276 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • 14004 sq ft of conference space
  • 1301 sq. m of conference space
  • Built in 1912
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Library
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Portland Downtown offers 276 air-conditioned accommodations with MP3 docking stations and a safe. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Portland hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Kingsland Kitchen
  • Mother's Bistro

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,004 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 2 per cent of room rate

We've listed all charges provided to us by the property.

The listed resort fee comprises the mandatory historical preservation fund, collected at property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Portland-Downtown
Embassy Suites Portland-Downtown
Portland-Downtown Embassy Suites
Embassy Suites Portland - Downtown Hotel Portland
Portland Embassy Suites
Embassy Suites Portland-Downtown Hotel
Embassy Suites by Hilton Portland Downtown Hotel
Embassy Suites by Hilton Portland Downtown Portland
Embassy Suites by Hilton Portland Downtown Hotel Portland

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Portland Downtown?

Embassy Suites by Hilton Portland Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Portland Downtown?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Portland Downtown on 5 Jan 2026 start from AU$175.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Portland Downtown?

Yep, Embassy Suites by Hilton Portland Downtown has valet parking with in/out privileges for USD 65 per day.

Does Embassy Suites by Hilton Portland Downtown have a pool?

Embassy Suites by Hilton Portland Downtown has an indoor pool.

What luxury perks are available at Embassy Suites by Hilton Portland Downtown?

Embassy Suites by Hilton Portland Downtown features 2 hot tubs, an indoor pool and 2 restaurants.

What makes Embassy Suites by Hilton Portland Downtown a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Portland Downtown.

Is Embassy Suites by Hilton Portland Downtown family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Portland Downtown is a hit with families.

Does Embassy Suites by Hilton Portland Downtown serve breakfast?

You bet, our visitors can't get enough of the free buffet brekkie here! Offered daily between 6:30 AM and 9:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Portland Downtown?

No, Embassy Suites by Hilton Portland Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Portland Downtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Portland Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites by Hilton Portland Downtown?

Cats and dogs are welcome at Embassy Suites by Hilton Portland Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Embassy Suites by Hilton Portland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 788 out of 1338 reviews
Rating 8 - Good. 292 out of 1338 reviews
Rating 6 - Okay. 148 out of 1338 reviews
Rating 4 - Poor. 58 out of 1338 reviews
Rating 2 - Terrible. 52 out of 1338 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room where breakfast was served was dark...could barely see the food on buffet. Food was mediocre at best...except for the omlette bar...it was excellent. Maid service not consistent with services...didnt empty all trash cans or replace kleenix. Room was nicely appointed and bed was very comfortable...
Stayed 4 nights in Sep 2025

2/10 Terrible

Darrell

Stayed 1 night in Sep 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Roland

Travelled with family
Disliked: Staff & service, amenities
The Front Desk staff is clearly untrained and lacks customer service even the managers. At check in, I was just handed the keys to my room. The desk clerk did not indicate what room I was in or how to proceed to the room. No housekeeping and of course was never told at check in I needed to request it. Incidental fee was charged multiple times and taken out since I used my debit as the method for payment. At check out I was told what the final cost would be, deposit less valet parking. However, when I asked them to provide a statement that showed the deposit and the valet fee which would them show what should be returned to the card they claimed they couldn't do even though prior they said it could be done when I actually checked out. When I arrived home (Sunday), I check my account and found they had not charged the amount they said and what was reflected on the receipt for the stay but nearly twice that. When I called the only response I received (Kierstin) was that the computer made a mistake and the refund would be in by the end of the week and then it was up to my Bank to show the refund back into the account. Not once was there an apology for the confusion, error or concern on the part of the employees I dealt with. Totally unacceptable and though it will most likely not make any difference and I'm sure they could care less, I will not choose Embassy Suites or for that matter a Hilton property in the future.
Stayed 3 nights in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, helpful staff, free breakfast, free happy hour in the evening. The in-house restaurant -- Mother's Bistro -- was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

James, Superior

Stayed 3 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

The hotel was nice. Our original room was too small so they let us change to a larger room. The valet was very convenient. I will say the blue ceiling in the main dining area isn’t ideal. Makes it hard to see. The beds were not comfortable either.
Stayed 3 nights in Sep 2025

8/10 Good

Andreas

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
When I looked for hotels in downtown Portland - given the overall situation of the city - onsite parking was a priority for me. When I filtered for hotels with parking, this one was one of the options. However, they ONLY offer valet parking at an ADDITIONAL COST of $65/night. Adding that to the already high nightly price was not an option for us. There were a few other options of parking near the hotel, but it did not provide the peace of mind that I was looking for. The nightly price included breakfast, which was ok. They do make to-order omelettes, but we didn't get to try those since we aren't big morning eaters. The buffet included dollar pancakes (very tough), scrambled eggs, overcooked bacon one day and undercooked turkey patties & sausages the next day, breakfast potatoes, toast, yogurt and fruit. Satisfactory but nothing to write home about. I would not stay here again, and probably not in downtown Portland at all. We did walk around a bit but didn't feel comfortable venturing out like in other cities.
Stayed 2 nights in Sep 2025

10/10 Excellent

RONALD, SEATTLE

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Eneida

Liked: Room comfort

Couple Trip

It was a very nice hotel with lots of different shopping places near by. Very close to the waterfront. The only thing I can complain about is the elevators in this hotel. For the amount of people staying here theae elevators are very slow. There was one of them out of order or something. It was not being used.
Stayed 2 nights in Sep 2025

10/10 Excellent

Fred

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I screwed up booking a bit and the staff at the hotel were fantastic and helped me sort things out without any issues. Great stay in a fun, downtown area with local Portland style and flair. Love the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Rolita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Dung

Travelled with family
Liked: Staff & service
Parking no good
Stayed 1 night in Aug 2025

4/10 Poor

Brandi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dark atmosphere. Room was old and poorly kept (holes in lamp shade, discolored bathroom tiles), room was dirty upon check-in (hair in bed, stains on couch, carpet debris, someone's leftover sock was on floor, etc). Street parking wasnt easy to find and valet was overpriced at $65/night. Spoke with other guests and agree this is NOT a location for Families!! Reviews for this location were very misleading!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristi

Stayed 1 night in Jun 2025

10/10 Excellent

Dominic

Stayed 3 nights in Aug 2025

10/10 Excellent

Earla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast served every day and the 2 free happy hour drinks daily! Some of the downtown areas are sketchy and dirty but the hotel was clean and close to the Saturday market and other activities. We would like it if there was an adults only time for the pool as it was often packed with kids. We really also like the restaurant “Mother’s” connected to the hotel.
Stayed 3 nights in Aug 2025

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Riyanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Great breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Seyed Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jami

Stayed 1 night in Sep 2025

10/10 Excellent

Linet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing place to stay
Stayed 2 nights in Aug 2025

8/10 Good

Piotr

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Homeless people around
Stayed 3 nights in Aug 2025