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4.4 out of 5

"goo d location, close to shops and the marina. Rooms are clean and well kept. " More

By a verified traveller on Sun 29 Mar 2020

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Hotel Description

A luxury stay in Nelson Bay awaits you at Mantra Nelson Bay. You'll be 1.5 km (0.9 mi) from Dutchies Beach and 2.2 km (1.4 mi) from Tomaree National Park. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a furnished balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A dining area, a DVD player, and a coffee/tea maker are also available. Limited housekeeping is available.

Enjoy the fitness center and spa tub. Other amenities include free WiFi in public areas and laundry facilities.

Sights within a 10-minute walk of this 4.5-star Nelson Bay property include d'Albora Marinas Nelson Bay and Nelson Bay Golf Club.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$185* Per night/room 21 Jun. - 22 Jun.

Standard Apartment, 2 Bedrooms, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Penthouse, 3 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 7 Max

Deluxe Penthouse, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Standard Apartment, 3 Bedrooms, Resort View

Bed Count 3 Full Beds Maximum Occupancy 7 Max

Mantra Nelson Bay ratings based on 702 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Nelson Bay

Everyone (283) Couples (103) Family (311)
5 out of 5
goo d location, close to shops and the marina. Rooms are clean and well kept.

Posted by , from Sydney on 29 Mar. 2020

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Comment from Hotel Management

30 Mar. 2020 by Leanne

Thank you BC! We'll hope to welcome you again. Best wishes, Leanne

2 out of 5

Posted by on 16 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Leanne

Sincerely hoping that we had the opportunity to discuss any short-falls while you were with us. Would love to welcome you again and to see the score review improve! Kind regards, Leanne

3 out of 5
The property set out looks great, Nice grounds ect Kids loved the pool and gym.

Posted by on 9 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by Leanne

It was our pleasure to be your host. Thank you for choosing Mantra Nelson Bay for your Port Stephens getaway. Kind regards, Leanne

4 out of 5
Excellent location - you can walk to the bay, restaurants, cafes and shops. The only frustration was that the lift was tiny (not a logical design, especially in peak season with a lot of families) and a minor thing was that our car park was seperate from our accomodation building but they gave trolleys to Carr your luggage to account for this. Also, our king bed was two singles joined together which we asked to seperate as we have two children who would have had to share a queen. Not a big deal and they seperated the beds. The cleaning staff were excellent and overall we would go back again! Very relaxing :)

Posted by on 25 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by Leanne

Sending our guests home happy and relaxed is one of our most favourite things. It was our pleasure to be your host Mel, thank you for your kind words. Best wishes, Leanne

4 out of 5
Central to everything. Very clean. Just a bit dated. Kids enjoyed their stay and especially the night swims.

Posted by on 24 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by Leanne

Nothing beats night swims on holidays does it? Thank you for staying with us and for your feedback. We'll hope to welcome you at another time soon. Best wishes, Leanne

4 out of 5
Lovely place. Pool was overtaken most days by large family group. Quite intimidating.

Posted by on 19 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by Leanne

4/5- thanking you! We do hope that you will come back to experience the pool at a quieter time? With thanks and kind regards, Leanne

5 out of 5
Location was great, room was modern, spacious and clean. Pool was too small for the amount of guests and was always crowded though.

Posted by on 17 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Leanne

5/5- thank you! We greatly appreciate your feedback and your custom. Will hope to welcome you again, Leanne

4 out of 5
The pool is to small for the amount of appartments

Posted by on 11 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Leanne

Great to see that we've ticked lots of boxes for your stay. The pool is particularly popular in the school holidays. Hopefully you were able to enjoy a swim at some stage and also explored some of beautiful beaches. Kind regards, Leanne

4 out of 5

Posted by on 26 Dec. 2019

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Comment from Hotel Management

26 Dec. 2019 by Leanne

Great to see some boxes ticked, thanks for choosing Mantra Nelson Bay for your Port Stephens getaway. Kind regards, Leanne

4 out of 5

Posted by on 26 Dec. 2019

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Comment from Hotel Management

26 Dec. 2019 by Leanne

Thanks for staying with us and for the review. Happy New Year! Leanne

Property Features

Mantra Nelson Bay offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Mantra Nelson Bay. This 4.5-star Nelson Bay apartment is smoke free.

  • 110 guestrooms or units
  • 3 levels
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Separate living room1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (34.2 km / 21.2 mi)

Room Amenities

Mantra Nelson Bay offers 110 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodations offer separate living rooms. Beds feature premium bedding. Accommodations at this 4.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Nelson Bay apartment provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 8 AM to 4 PM on public holidays.

Guests arriving after reception hours must call the morning of their arrival to receive check-in instructions.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 15 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 60.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15 per night
  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aqua Mantra
  • Aqua Mantra Resort
  • Mantra Aqua
  • Mantra Aqua Nelson Bay
  • Mantra Aqua Resort
  • Mantra Aqua Resort Nelson Bay
  • Mantra Aqua Hotel Nelson Bay
  • Mantra Aqua Nelson Bay, Port Stephens
  • Mantra Aqua Resort
  • Mantra Nelson Bay Apartment
  • Mantra Nelson Bay Nelson Bay
  • Mantra Nelson Bay Apartment Nelson Bay

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.