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4.5 out of 5

"The room was lovely and clean. The staff were great. If you don’t have a car it’s a fair distance from town. " More

By a verified traveller on Sat 26 Dec 2020

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Hotel Description

A luxury stay in Port Douglas awaits you at Oaks Port Douglas Resort. Within a 30-minute stroll, you'll find Four Mile Beach and Wildlife Habitat. Highlights at this family-friendly aparthotel include in-room free WiFi, balconies, and LCD TVs.

Each apartment features an iPod dock, cable TV, and a ceiling fan. Room service, a safe, and a hair dryer are also available.

The restaurant, Oak & Vine, serves international cuisine and is open for breakfast and dinner. The Bar is the aparthotel's own bar, serving drinks along with dinner. Business amenities include a 24-hour business center and conference space. Other amenities include an outdoor swimming pool, free WiFi in public areas, and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Port Douglas aparthotel, you'll be 3.3 km (2 mi) from Crystalbrook Superyacht Marina and 3.7 km (2.3 mi) from St Mary's by the Sea Chapel.

Hotel Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$143* Per night/room 17 Jan. - 18 Jan.

1 Bedroom Pool View, No Housekeeping

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Room Garden View, No Housekeeping

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Room, Pool View, No Housekeeping

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 Bedroom Garden View, No Housekeeping

Bed Count 1 King Bed Maximum Occupancy 3 Max

Oaks Port Douglas Resort ratings based on 1,009 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks Port Douglas Resort

Everyone (319) Couples (569) Family (116)
4 out of 5
The room was lovely and clean. The staff were great. If you don’t have a car it’s a fair distance from town.

Posted by on 26 Dec. 2020

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Comment from Hotel Management

30 Dec. 2020 by Oaks Port Douglas Resort

Thank you so much for your review and it's great to hear you loved the room and staff - I will be sure to pass it on to the team! We do hope you made use of the local shuttle buses while you were staying too, the make it a quick 5 minute trip into the main street! Thanks again and we hope to have you stay again soon. Kate, Front Office Manager

4 out of 5
property was great and loved the pool and swim up bar! there was ONE girl working there we found pretty rude to us the entire trip but the rest of the staff were lovely. tried to not the one sour apple spoil the bunch. would stay again

Posted by , from brisbane on 1 Dec. 2020

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Comment from Hotel Management

2 Dec. 2020 by Oaks Port Douglas Resort

Hi Casey, Thanks so much for sharing your experience, it's great to hear you loved the facilities and had such a good stay. We really appreciate your feedback regarding staff too, this is concerning and I will address it with our teams promptly so we can get to the bottom of it. Thank you again for sharing this so we can improve our service and we do hope to see you again soon. All the best, Kate Front Office Manager

5 out of 5

Posted by on 24 Oct. 2020

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Comment from Hotel Management

7 Nov. 2020 by Oaks Port Douglas Resort

Thank you so much for your review - we really appreciate it! Regards, Kate Front Office Manager

5 out of 5
Beautiful location, helpful and friendly staff, spotless rooms.. Great job all round! Will definitely be back!

Posted by , from Cairns, Queensland on 14 Oct. 2020

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Comment from Hotel Management

7 Nov. 2020 by Oaks Port Douglas Resort

Hey Dan, Thanks so much for the wonderful review - we really appreciate it! Look forward to seeing you again soon, Kate Front Office Manager

5 out of 5
Efficient, friendly, comfortable and good value in such avprime location. Reception staff greet with a friendly smile and all the infobyou need.

Posted by , from Atherton on 21 Aug. 2020

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4 out of 5
The location and atmosphere was great for our stay. The room was good but our refrigerator wasn't working when we first arrived but was quickly replaced. Friendly staff and relaxed setting.

Posted by , from Brisbane on 20 Aug. 2020

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3 out of 5
It was very clean the beds were comfortable,under staffed because of covid.couldnt get a descent meal at night as restaurant was not opened.Breakfast was wonderful.No lifts if you are staying on higher level

Posted by , from Cairns on 16 Aug. 2020

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5 out of 5
Fantastic service and always with a smile. Clean and spacious room. Loved it. Will definitely be back and use Oaks again wherever we travel!

Posted by , from Port Douglas on 11 Aug. 2020

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4 out of 5

Posted by on 11 Aug. 2020

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5 out of 5
The best holiday I’ve ever had nothing to complain about would stay here again in a heartbeat loved this place

Posted by , from Sydney on 8 Aug. 2020

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Oaks Port Douglas Resort. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Port Douglas aparthotel.

  • 168 guestrooms or units
  • 2 levels
  • 7 buildings
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (63.4 km / 39.4 mi)
  • Property shuttles: Airport shuttle, area shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Oaks Port Douglas Resort offers 168 accommodations with iPod docking stations and safes. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • IPod dock
  • In-room dining
  • LCD television
  • Cable channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Oak & Vine - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

The Bar - This bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 49.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. <

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 28 per person (approximately)
  • Airport shuttle fee: AUD 41 per person (one-way)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas QT
  • QT Hotel Port Douglas
  • Oaks Resort Port Douglas
  • Oaks Resort
  • QT Port Douglas Hotel
  • Oaks Port Douglas
  • Oaks Resort Port Douglas
  • Oaks Port Douglas Port Douglas
  • Oaks Port Douglas Resort Aparthotel
  • Oaks Port Douglas Resort Port Douglas
  • Oaks Port Douglas Resort Aparthotel Port Douglas

You should know

  • Oaks Port Douglas Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.