Hotel Room, Garden View
Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$190 per night
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Oaks Resort Port Douglas
4.5 out of 5.0
"Nice hotel with everything that you need for a good holiday, but without the “extra touch” that makes ie special " More
Points Of Interest
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Hotel Description
LCD TVs with cable channels are featured in all 168 rooms, and you can enjoy free WiFi, balconies and iPod docks. Fridges and microwaves make in-room dining convenient. Ceiling fans, hairdryers and phones are also available.
A relaxing visit to SpaQ can include Swedish massages and prenatal massages along with body scrubs, facials and hydrotherapy. The restaurant, Bazaar, serves international cuisine and is open for breakfast. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the 2 outdoor tennis courts, fitness centre and kids' swimming pool plus access to free bike rentals. A 24-hour business centre and conference space are among the business amenities offered. Plus you'll find free WiFi in public areas and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.
With a stay at this 4.5-star Port Douglas hotel, you'll be 3.3 km (2 mi) from Crystalbrook Superyacht Marina and 3.7 km (2.3 mi) from St Mary's by the Sea Chapel.
Oaks Resort Port Douglas ratings based on 997 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for Oaks Resort Port Douglas
Lovely medium sized resort , spacious apartments. Nice apartment overlooking the pool.
Wonderful comfortable king size bed .Wifi connection hopeless.
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Overall the property was fine but it is starting to show the signs of needing some work. The gardens were lovely and staff friendly and helpful. Kitchen amenities within the apartment were average and not having an oven or toaster not great. Food / bar area was good. Pool was fine but needing a bit of work as does the decking which part was closed off and being worked on. Overall was fine.
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Fabulous grounds and pools all well maintained Could do with a more substantial evening menu
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Comment from Hotel Management
10 Apr. 2019 by Paul
Thanks for the review and we are working on the menus in all our outlets - thanks for taking the time to post. Regards Paul
Some of the most welcoming staff I’ve had the pleasure of meeting
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Comment from Hotel Management
10 Apr. 2019 by Paul
We loved meeting you! Please come and visit us again. Regards Paul
Pros:
Good pool
Friendly staff
Cons:
Mouldy bathrooms
Constant mouldy smell in rooms
Shower floods
Dust on everything
Mouldy couches & cushions in bar area
Warped ping pong table
Grossly Under staffed
No activities at resort (not even for NYE)
Pool bar opens randomly & closes abruptly
Restaurant nice but too expensive for this resort
Level of cleanliness is concerning (especially pool area & rooms)
After talking to staff, the future doesn’t look bright.
Drastic changes need to happen to get us back here. New owners need to overhaul this place asap! Won’t be returning anytime soon.
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Hadn't stayed at the hotel for over 2 years. It's quite rundown now although pool area is always beautiful
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Nice location starting to date and changing off ownership didn’t help
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Underwhelming on all fronts, looked tired could barely open the sliding doors and most staff appeared disinterested.
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This hotel was so run down and the staff were the slickest that I’ve experienced in any hotel . The pool was dirty and hadn’t been cleaned in a long time . The buffet breakfast was appealing . Not enough staff to restock anything and there needed to be two chef’s at least to cook breakfast as there was a huge line and not enough help. We tried to play tennis and the tennis balls were all so old we ended up not being able to play as they all split !! Very disappointing experience
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About the Oaks Resort Port Douglas
Location 87 Port Douglas Road, Port Douglas, QLD 4877Property Features
Oaks Resort Port Douglas offers its guests a full-service spa, 2 the outdoor swimming pools, outdoor tennis courts, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business centre on site. A kid's pool, spa services, and a terrace are also featured at the luxury Oaks Resort Port Douglas . A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Port Douglas hotel.
- 168 guestrooms or units
- 2 levels
- 7 buildings
- Dining venue
- Bar by the pool
- Swim-up bar
- Bar or lounge
- Childcare (surcharge)
- Umbrellas for the pool
- Business centre (24 hours)
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Pool or billiards table
- Terrace
- Garden
- BBQ grill(s)
- Outdoor picnic space
- Gift shop
- Newspapers for purchase
- Smoking in designated areas
Family Friendly Amenities
- Family property
- Number of outdoor pools - 2
- Children's pool
- Free WiFi
- Outdoor tennis courts - 2
- Laundry facilities
- Babysitting or childcare (surcharge)
- Refrigerator
- Microwave
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Free self parking
Transport
- Airport: Cairns, QLD (CNS-Cairns Intl.) (63.4 km / 39.4 mi)
- Property shuttles: Airport shuttle, area shuttle, and shopping centre shuttle
- Parking: Free self parking
Room Amenities
Oaks Resort Port Douglas offers 168 forms of air-conditioned accommodation with iPod docking stations and a hairdryer. Rooms open to balconies. LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
- Private balcony
- iPod dock
- LCD television
- Cable channels
- Fridge
- Microwave
- Electric kettle
- Shower
- Housekeeping (daily)
- Hairdryer
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Climate control
- Ceiling fan
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Bazaar – This restaurant specialises in international cuisine and only serves breakfast.Guests can enjoy drinks at the bar.
Spa Services
- Swedish massage
- Prenatal massage
- Manicures and pedicures
- Body treatments
- Body scrubs
- Facial treatments
- Hydrotherapy treatments
- Massages
Hotel Policies
Check-in
- Check-in time starts at 2:00 PM
- Check-in time ends at midnight
- Minimum check-in age is 18
Special check-in instructions:
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
- Check-out by 10:00 AM
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for AUD 49.
Pets
- No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
- Only service animals are allowed
- Union Pay
- No lifts
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: AUD 1 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: AUD 28 per person (approximately)
- Airport shuttle fee: AUD 41 per person (one-way)
- On-site credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- QT Port Douglas Hotel
- Oaks Resort Port Douglas
- Oaks Resort
- Oaks Port Douglas
You should know
- Oaks Resort Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.
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