Banyan Tree Mayakoba: Deals & Reviews (Playa del Carmen, MEX)

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Luxury hotel on the beach, with 2 outdoor swimming pools

Lagoon & Sunset Rooftop Pool Villa | View from room

Lunch, dinner served; international cuisine, sea views

Overview
Rooms
Location
Policies

9.8

Exceptional

Popular amenities

Pet-friendly

Pool

On private beach

Breakfast available

Laundry

Explore the area

Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710

El Camaleón Mayakoba Golf Course5 min drive
Gran Coyote Golf9 min drive
Quinta Avenida14 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

Room options

Harmony Three-Bedroom Beachfront Pool

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

512 sq m
Ocean view
Sleeps 7
1 King Bed and 2 Single Beds

Three-Bedroom Family Residence

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

256 sq m
Golf view
Sleeps 6
2 King Beds and 2 Single Beds

Serenity Two Bedroom Pool Villa

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

511 sq m
Canal view
Sleeps 5
1 King Bed and 2 Single Beds

Harmony Two-Bedroom Lagoon Pool Villa

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

512 sq m
Canal view
Sleeps 5
1 King Bed and 2 Single Beds

Beachfront Terrace Pool Suite

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

HDTV

Pillow menu

230 sq m
Beach view
Sleeps 3
1 King Bed

Beachfront Lanai Pool Suite -King

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

HDTV

Pillow menu

295 sq m
Beach view
Sleeps 3
1 King Bed

Serenity Pool Villa

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

322 sq m
Canal view
Sleeps 3
1 King Bed

Oceanfront Veranda Pool Suite - Queen

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

HDTV

Pillow menu

162 sq m
Beach view
Sleeps 4
2 Queen Beds

Oceanfront Veranda Pool Suite - King

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

HDTV

Pillow menu

162 sq m
Beach view
Sleeps 3
1 King Bed

Lagoon & Sunset Rooftop Pool Villa

Highlights

Furnished balcony or patio

Separate dining area

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

HDTV

222 sq m
Lagoon view
Sleeps 2
1 King Bed

Beachfront Lanai Pool Suite -Queen

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

HDTV

Pillow menu

295 sq m
Beach view
Sleeps 4
2 Queen Beds

Oceanfront Balcony Pool Suite

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

HDTV

Pillow menu

156 sq m
Beach view
Sleeps 3
1 King Bed

Wellbeing Sanctuary Pool Villa - King

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

322 sq m
Canal view
Sleeps 3
1 King Bed

Bliss Pool Villa

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

HDTV

Pillow menu

293 sq m
Canal view
Sleeps 3
1 King Bed

Similar properties

Pool

All-inclusive

Spa

Pet-friendly

for 1 night

includes taxes & fees

9 May - 10 May

On private beach

All-inclusive

Free airport shuttle

Parking included

for 1 night

includes taxes & fees

9 May - 10 May

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Banyan Tree Mayakoba. You'll be 2 km (1.3 mi) from El Camaleón Mayakoba Golf Course and 10.4 km (6.5 mi) from Quinta Avenida. Highlights at this beachfront hotel include 2 outdoor swimming pools, 3 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, Swedish massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Sands Beach Club, serves international cuisine and is open for lunch and dinner. The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and golf course. Other amenities include free WiFi in public areas, a gym and a sauna. Each morning buffet breakfast is served between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an area shuttle. .With a stay at this 5-property class Playa del Carmen hotel, you'll be 18.9 km (11.7 mi) from Xcaret Eco Theme Park.

What's nearby

El Camaleón Mayakoba Golf Course - 5 min drive
Playa Xcalacoco - 8 min drive
Gran Coyote Golf - 9 min drive
Tres Rios Ecopark - 9 min drive
Quinta Avenida - 14 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

5th Avenue - 17 min walk
Miso - 16 min walk
Buffet Sunset - 16 min walk
Restaurante Hacienda - 18 min walk
Mamma Mia - 17 min walk

About this property

Banyan Tree Mayakoba

Luxury hotel on the beach, with 2 outdoor swimming pools

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at Banyan Tree Mayakoba, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a free kid's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

This 5-star Playa del Carmen hotel is smoke free.

161 guestrooms or units

2 levels

3 bars or lounges

3310 sq ft of conference space

308 sq. m of conference space

Built in 2009

Deli

Kid's club (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Outdoor picnic space

Gift shop

Beauty salon

Newspapers in lobby (free)

Bellhop

Lift

No smoking on site

Bar on the beach

Bar by the pool

Dining venue

Banyan Tree Mayakoba offers 161 accommodations, which are accessible via exterior corridors and feature private pools and private plunge pools. Rooms open to furnished balconies or patios. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels and pay-per-view films. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Area shuttle up to 60 km
Free self parking on site
Free secured valet parking on site

Food and drink

Daily buffet breakfast available 7 AM–10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
3 bars/lounges
A beach bar
A poolside bar
A restaurant
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Cello
Oriente
Saffron
Sands Beach Club
Tomahawk Open Fire Latin

Things to do

18 holes of golf
2 outdoor pools
24-hour gym
4 outdoor tennis courts
Archery
Boat tours
Books
Children's pool
Designer stores
Ecotours
Free bicycle rentals
Free children's club
Full-service spa
Games
Golf caddies
Golf carts
Golf clubhouse
Golf clubs/equipment
Golf lessons
Hiking/biking trails
Kayaking
Playground
Pro golf shop
Sailing
Sauna
Steam room
Wine tasting room
Yoga classes

Family friendly

2 outdoor pools
Children's pool
Dining table
Free children's club
Free cot
Free rollaway/extra bed
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Private in-room plunge pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
3,310 square feet of conference space
4 meeting rooms
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
On the waterfront
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Doorbell and phone notification
Lever door handles
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

2 floors
Ballroom
Built in 2009
Eco-friendly cleaning products used
Lifeguards
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Free rollaway/extra bed
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels

Entertainment

50-inch Smart TV with digital channels
Pay films
Private plunge pool

Food and drink

24-hour room service
Champagne service
Dining table
Electric kettle
Espresso maker
Free bottled water
Minibar

Outdoor space

Furnished balcony/patio

Access via exterior corridors
Air conditioning (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets: USD 60 per pet, per stay
Maximum 1 (weight limit: 22 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 1.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 56.8 for adults and from USD 28.4 for children
Pet fee: USD 60 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Banyan Tree Mayakoba

Banyan Tree Mayakoba Hotel

Banyan Tree Mayakoba Hotel Playa del Carmen

Banyan Tree Mayakoba Playa del Carmen

Mayakoba Banyan Tree

Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico

Banyan Tree Mayakoba Resort Playa del Carmen

Banyan Tree Mayakoba Resort

Banyan Tree Mayakoba Hotel

Banyan Tree Mayakoba Playa del Carmen

Banyan Tree Mayakoba Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Banyan Tree Mayakoba?

Banyan Tree Mayakoba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banyan Tree Mayakoba?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Banyan Tree Mayakoba on 30 Apr 2024 start from AU$1,098.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banyan Tree Mayakoba?

Yep, Banyan Tree Mayakoba has a free self car park and free valet parking.

Are there any beaches close to Banyan Tree Mayakoba?

The closest beach to Banyan Tree Mayakoba is Playa del Carmen Main Beach (7.4 km).

Is there a spa on site at Banyan Tree Mayakoba?

Yep, there is an onsite spa at Banyan Tree Mayakoba. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Banyan Tree Mayakoba have a pool?

Banyan Tree Mayakoba has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Banyan Tree Mayakoba?

Banyan Tree Mayakoba features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with private plunge pools, premium bedding and 24-hour room service.

What makes Banyan Tree Mayakoba a romantic place to stay?

A hot tub and couples spa treatments, as well as private plunge pools and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Banyan Tree Mayakoba.

Is Banyan Tree Mayakoba family-friendly?

You bet! With amenities like a free kids' club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise Banyan Tree Mayakoba is a hit with families.

Are there hot tubs in the rooms at Banyan Tree Mayakoba?

No, but there are private pools and private plunge pools in the guestrooms.

Does Banyan Tree Mayakoba serve breakfast?

Sure does, buffet brekkie is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Banyan Tree Mayakoba?

No, Banyan Tree Mayakoba does not offer an airport shuttle service.

Is there a bar or restaurant at Banyan Tree Mayakoba?

Yep, they've got a beach bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Banyan Tree Mayakoba?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Banyan Tree Mayakoba?

Furry friends are welcome at Banyan Tree Mayakoba, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Banyan Tree Mayakoba?

Yep, Banyan Tree Mayakoba has an 18-hole golf course. Golf lessons, golf caddies, golf carts and golf clubs are also available.

Banyan Tree Mayakoba Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

10/10 Excellent

Marco

Travelled with partner

24 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La tranquilidad del lugar, la atención del personal en todo momento. La accesibilidad para trasladarnos dentro de las instalaciones fue excelente.

Stayed 3 nights in Oct 2023

10/10 Excellent

corina

28 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay thank you

Stayed 5 nights in Dec 2023

10/10 Excellent

Bryan

Travelled with partner

27 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about this property is top-notch! The resort is beautiful and well maintained. The villas are spacious and each feels very private. The service is always looking to find a way to say "yes" to your requests. And last, the dining options are diverse and every one was very good.

Stayed 4 nights in Nov 2023

10/10 Excellent

Michel

19 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place is just so beautiful with very nice spacious villas and Gardens. The service was totally amazing. In particular Juan our concierge, Alberto at the beach and Jazmin at the excellent Saffran restaurant. We will definitely come back.

Stayed 7 nights in Nov 2023

10/10 Excellent

Rosa, Brooklyn

9 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous property, excellent service and wonderful amenities. Fantastic place for a getaway.

10/10 Excellent

Jordana Heather

Travelled with partner

29 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have been to the Yucatan peninsula at least a dozen times over the last ten years and this was by far the best resort i have stayed at. Cannot wait to return.

Stayed 5 nights in Oct 2023

10/10 Excellent

Yair Kershenovich

Travelled with family, Travelled with partner

19 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff and the hotel was great

Stayed 4 nights in Oct 2023

10/10 Excellent

John F

Travelled with partner

26 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was amazing friendly and accommodating! Alfredo was extremely attentive and friendly! Breakfast Buffet was great and resort was top notch!

Stayed 6 nights in Sep 2023

10/10 Excellent

Carlos, Long Beach

Travelled with family

21 Sept 2023

Liked: Staff & service, amenities, property conditions & facilities

Everything was wonderful. We'll return next year for sure.

Stayed 3 nights in Sep 2023

10/10 Excellent

Lesly

21 Sept 2023

Stayed 1 night in Sep 2023

Banyan Tree Mayakoba

Choose dates to view prices

Banyan Tree Mayakoba

Photo gallery for Banyan Tree Mayakoba

Overview of Banyan Tree Mayakoba

Exceptional

Popular amenities

Explore the area

Room options

View all photos for Harmony Three-Bedroom Beachfront Pool

Harmony Three-Bedroom Beachfront Pool

Highlights

View all photos for Three-Bedroom Family Residence

Three-Bedroom Family Residence

Highlights

View all photos for Serenity Two Bedroom Pool Villa

Serenity Two Bedroom Pool Villa

Highlights

View all photos for Harmony Two-Bedroom Lagoon Pool Villa

Harmony Two-Bedroom Lagoon Pool Villa

Highlights

View all photos for Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite

Highlights

View all photos for Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King

Highlights

View all photos for Serenity Pool Villa

Serenity Pool Villa

Highlights

View all photos for Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen

Highlights

View all photos for Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King

Highlights

View all photos for Lagoon & Sunset Rooftop Pool Villa

Lagoon & Sunset Rooftop Pool Villa

Highlights

View all photos for Beachfront Lanai Pool Suite -Queen

Beachfront Lanai Pool Suite -Queen

Highlights

View all photos for Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite

Highlights

View all photos for Wellbeing Sanctuary Pool Villa - King

Wellbeing Sanctuary Pool Villa - King

Highlights

View all photos for Bliss Pool Villa

Bliss Pool Villa

Highlights

Similar properties

Fairmont Mayakoba

About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Banyan Tree Mayakoba

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment