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Banyan Tree Mayakoba

5.0 star property

Photo gallery for Banyan Tree Mayakoba

Premium bedding, down duvets, minibar, in-room safe
Property video
Reception
View from room
BBQ/picnic Area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$1,915
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪10 min walk‬
  • Place, Quinta Avenida
    ‪11 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪22 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 159 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen

  • Beach view
  • 159 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite

  • Beach view
  • 149 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon & Sunset Rooftop Pool Villa

Lagoon & Sunset Rooftop Pool Villa | View from room

Lagoon & Sunset Rooftop Pool Villa

  • Lagoon view
  • 185 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 176 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -Queen

View from room

Beachfront Lanai Pool Suite -Queen

  • Beach view
  • 176 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite

  • Beach view
  • 164 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Wellbeing Sanctuary Pool Villa - King

Wellbeing Sanctuary Pool Villa - King | View from room

Wellbeing Sanctuary Pool Villa - King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 364 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Three-Bedroom Family Residence

Three-Bedroom Family Residence | Aqua centre

Three-Bedroom Family Residence

  • Golf view
  • 390 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Pool Villa

Deluxe Pool Villa

Deluxe Pool Villa

  • Garden view
  • 266 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool Villa with Living Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Pool Villa with Living Room

  • Garden view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Pool Villa

Private pool

Bliss Pool Villa

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 266 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Pool Villa

Premium bedding, down duvets, minibar, in-room safe

Serenity Pool Villa

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Two Bedroom Pool Villa

View from room

Serenity Two Bedroom Pool Villa

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 484 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Harmony Two-Bedroom Lagoon Pool Villa

Harmony Two-Bedroom Lagoon Pool Villa

Harmony Two-Bedroom Lagoon Pool Villa

  • Lagoon view
  • 484 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Three-Bedroom Family Villa

Three-Bedroom Family Villa | Living room

Three-Bedroom Family Villa

10.0 out of 10
Exceptional
(1 review)
  • Golf view
  • 390 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Harmony Three-Bedroom Beachfront Pool

Harmony Three-Bedroom Beachfront Pool | Beach/ocean view

Harmony Three-Bedroom Beachfront Pool

  • Ocean view
  • 544 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for 1-Bedroom Villa Deluxe with Lake View

Premium bedding, down duvets, minibar, in-room safe

1-Bedroom Villa Deluxe with Lake View

  • 322 sq m
  • Sleeps 3

View all photos for 1-Bedroom Villa Deluxe with Lake View

Premium bedding, down duvets, minibar, in-room safe

1-Bedroom Villa Deluxe with Lake View

  • 322 sq m
  • Sleeps 3

View all photos for 3-Bedroom Villa Deluxe with Golf Course View

Premium bedding, down duvets, minibar, in-room safe

3-Bedroom Villa Deluxe with Golf Course View

  • 256 sq m
  • Sleeps 6

View all photos for 2-Bedroom Villa Deluxe with Lake View

Premium bedding, down duvets, minibar, in-room safe

2-Bedroom Villa Deluxe with Lake View

  • 512 sq m
  • Sleeps 4

View all photos for 1-Bedroom Villa Deluxe with Lake View

Premium bedding, down duvets, minibar, in-room safe

1-Bedroom Villa Deluxe with Lake View

  • 222 sq m
  • Sleeps 2

View all photos for Double Suite Deluxe with Beach View

Premium bedding, down duvets, minibar, in-room safe

Double Suite Deluxe with Beach View

  • 230 sq m
  • Sleeps 3

View all photos for 2-Bedroom Villa Deluxe with Lake View

Premium bedding, down duvets, minibar, in-room safe

2-Bedroom Villa Deluxe with Lake View

  • 512 sq m
  • Sleeps 4

View all photos for 1-Bedroom Villa Deluxe with Lake View

Premium bedding, down duvets, minibar, in-room safe

1-Bedroom Villa Deluxe with Lake View

  • 293 sq m
  • Sleeps 3

View all photos for 1-Bedroom Villa Deluxe with Lake View

Premium bedding, down duvets, minibar, in-room safe

1-Bedroom Villa Deluxe with Lake View

  • 322 sq m
  • Sleeps 3

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Exterior

Alila Mayakoba

Playa del Carmen
  • On private beach
  • Pool
  • Spa pool
  • Spa
The price is AU$1,339
includes taxes & fees
13 Apr - 14 Apr
Alila Mayakoba

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Banyan Tree Mayakoba. You'll be 2 km (1.3 mi) from El Camaleón Mayakoba Golf Course and 10.2 km (6.3 mi) from Quinta Avenida. Highlights at this beachfront hotel include 2 outdoor swimming pools, 3 bars/lounges and a full-service spa. .A relaxing visit to Banyan Tree Mayakoba Spa can include deep-tissue massages, Swedish massages, aromatherapy and Ayurvedic treatments along with access to the sauna. The restaurant, Sands Beach Club, serves international cuisine and is open for lunch and dinner. The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and golf course. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning buffet breakfast is served between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an area shuttle. .With a stay at this 5-property class Playa del Carmen hotel, you'll be 18.9 km (11.7 mi) from Xcaret Eco Theme Park.

What's nearby

  • El Camaleón Mayakoba Golf Course - 10 min walk - 0.8 km
  • Quinta Avenida - 11 min drive - 8.6 km
  • Playa del Carmen Main Beach - 12 min drive - 8.5 km
  • Maroma Beach - 15 min drive - 11.9 km
  • Xcaret Eco Theme Park - 22 min drive - 19.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • ‪Yucatán Main Restaurant - ‬12 min drive
  • ‪Mamma Mia - ‬11 min drive
  • ‪Miso - ‬16 min walk
  • ‪Yucatán Main Bar - ‬12 min drive
  • ‪5th Avenue - ‬11 min drive

About this property

Banyan Tree Mayakoba

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at Banyan Tree Mayakoba, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

This 5-star Playa del Carmen hotel is smoke free.

  • 161 guestrooms or units
  • 2 levels
  • 3 bars or lounges
  • 3310 sq ft of conference space
  • 308 sq. m of conference space
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Banyan Tree Mayakoba offers 161 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with digital channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Banyan Tree Mayakoba Spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Similar properties

3 bars/lounges, swim-up bar, poolside bar
Fairmont Mayakoba
  • Pool
  • Spa
  • All-inclusive
  • Pet-friendly
4.6 out of 5, Wonderful, 1,000 reviews
The price is AU$764
includes taxes & fees
14 Apr - 15 Apr
Fairmont Mayakoba

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 60 km
  • Free self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cello
  • Oriente
  • Saffron
  • Sands Beach Club
  • Tomahawk Open Fire Latin

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Archery
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,310 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Eco-friendly cleaning products used
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.29 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 56.8 for adults and from USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Banyan Tree Mayakoba?

Banyan Tree Mayakoba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banyan Tree Mayakoba?

As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at Banyan Tree Mayakoba on 22 Mar 2026 start from AU$1,915, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banyan Tree Mayakoba?

Yep, Banyan Tree Mayakoba has a free self car park and free valet parking.

Are there any beaches close to Banyan Tree Mayakoba?

The closest beach to Banyan Tree Mayakoba is Playa del Carmen Main Beach (7.4 km).

Is there a spa on site at Banyan Tree Mayakoba?

Yep, Banyan Tree Mayakoba Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Banyan Tree Mayakoba have a pool?

Banyan Tree Mayakoba has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Banyan Tree Mayakoba?

Banyan Tree Mayakoba features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Banyan Tree Mayakoba a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Banyan Tree Mayakoba.

Is Banyan Tree Mayakoba family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Banyan Tree Mayakoba is a hit with families.

Does Banyan Tree Mayakoba serve breakfast?

Sure does, buffet brekkie is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Banyan Tree Mayakoba?

No, Banyan Tree Mayakoba does not offer an airport shuttle service.

Is there a bar or restaurant at Banyan Tree Mayakoba?

Yep, they've got a beach bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Banyan Tree Mayakoba?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Banyan Tree Mayakoba?

Furry friends are welcome at Banyan Tree Mayakoba, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Banyan Tree Mayakoba?

Yep, Banyan Tree Mayakoba has an 18-hole golf course. Golf lessons, golf caddies, golf carts and golf clubs are also available.

Banyan Tree Mayakoba Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 853 out of 1000 reviews
Rating 8 - Good. 101 out of 1000 reviews
Rating 6 - Okay. 24 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 4 nights in Nov 2025

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in day hotel manager and our dedicated support staff went out their ways to accommodate us after unexpected hiccups of our first night stay. Starting from our second day of stay, our experience started turning around and reached one of our best overall luxury hotel experience toward the end of our 5 day stay mostly because of the friendliness and attentiveness of every hotel staff we have encountered. The beach club and kids center, swimming pool and the private beach, all highlights of the stay. An expensive vacation on slippery slope at the start saved by tireless human effort and great services culture. Our kids loved the experience!
Stayed 5 nights in Nov 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Stayed 7 nights in Nov 2025

2/10 Terrible

Hyesun

Travelled with family and small children
Disliked: Cleanliness, amenities
Bad
Stayed 5 nights in Nov 2025

10/10 Excellent

Unji

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Stayed 3 nights in Nov 2025

2/10 Terrible

Hyesun

Disliked: Cleanliness, amenities, property conditions & facilities
No services
Stayed 7 nights in Nov 2025

10/10 Excellent

Abraham

Stayed 1 night in Oct 2025

10/10 Excellent

Terrisa

Stayed 2 nights in Oct 2025

10/10 Excellent

Rhondalyn

Liked: Cleanliness, staff & service, property conditions & facilities
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
Stayed 6 nights in Oct 2025

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
Stayed 3 nights in Sep 2025

10/10 Excellent

Antonio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha, Ealing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service
Stayed 4 nights in Sep 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean scene was amazing. Clean beach , minimal seaweed
Stayed 4 nights in Sep 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Simply amazing
Stayed 7 nights in Sep 2025

4/10 Poor

Vanessa

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Overall this property didn’t live up to the expectations. The housekeeping services were 10/10, the villa was relaxing but everything else was overrated. Would not recommend honestly- a lot more better options at this price point.
Stayed 2 nights in Aug 2025

10/10 Excellent

moussa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing
Stayed 3 nights in Aug 2025

10/10 Excellent

Liav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

pedram

Stayed 4 nights in Aug 2025

10/10 Excellent

Larry

Stayed 7 nights in Mar 2024

10/10 Excellent

Zacky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 stars
Stayed 5 nights in Aug 2025

10/10 Excellent

Abraham Aron

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nature
Stayed 15 nights in Jul 2025

10/10 Excellent

Kyle, Dallas

Stayed 3 nights in Aug 2025

10/10 Excellent

Zack

Stayed 6 nights in Jul 2025

10/10 Excellent

Carri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Very private and spacious. We loved the private heated pool!
Stayed 4 nights in Jul 2025