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Kimpton Hotel Monaco Pittsburgh by IHG

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Kimpton Hotel Monaco Pittsburgh by IHG

Suite, 1 King Bed (Emperor)
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Breakfast, lunch, dinner served; American cuisine
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Room service
The current price is AU$275
includes taxes & fees
29 June - 30 June

Explore the area

Map
620 William Penn Place, Pittsburgh, PA, 15219
  • PPG Paints Arena
    ‪6 min walk‬
  • PNC Park
    ‪14 min walk‬
  • Acrisure Stadium
    ‪2 min drive‬
  • Pittsburgh, PA (PIT-Pittsburgh Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Room amenity

Room (Essential)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room amenity

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Corner (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Mobility Accessible, Corner (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spa)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed (Spa)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 86 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Emperor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Emperor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Accessible

Room amenity

Luxury Suite, 1 Bedroom, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 86 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Corner (Spa)

Room amenity

Premium Room, 1 King Bed, Corner (Spa)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Designer toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Park View

View from room

Deluxe Room, 1 King Bed, Park View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 32 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Park View

View from room

Deluxe Room, 2 Queen Beds, Park View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 31 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Pittsburgh

A luxury stay in the heart of Pittsburgh awaits you at Kimpton Hotel Monaco Pittsburgh by IHG. You'll find U.S. Steel Tower a few steps away and Market Square within a 10-minute stroll. Highlights at this boutique hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, The Commoner, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Biergarten is the hotel's own brewpub. 11300 square feet (1050 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include a free manager's reception, Wi-Fi in public areas and coffee/tea in a common area. On weekday mornings full breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class Downtown Pittsburgh hotel include PPG Paints Arena and PNC Park.

What's nearby

  • PPG Paints Arena - 6 min walk - 0.6 km
  • PNC Park - 14 min walk - 1.2 km
  • Acrisure Stadium - 2 min drive - 1.8 km
  • Rivers Casino - 3 min drive - 2.5 km
  • University of Pittsburgh - 4 min drive - 3.6 km

Getting around

  • Steel Plaza Station - 3 min walk
  • Pittsburgh Station - 8 min walk
  • Pittsburgh International Airport (PIT) - 26 min drive

Restaurants

  • ‪Arby's - ‬3 min walk
  • ‪Elevation Restaurant - ‬2 min walk
  • ‪Palm Court - ‬1 min walk
  • ‪Bae Bae's Kitchen - ‬5 min walk
  • ‪The Speckled Egg PGH - ‬2 min walk

About this property

Kimpton Hotel Monaco Pittsburgh by IHG

Luxury hotel with 24-hour fitness centre and 24-hour business centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 11300 square feet (1050 square metres) and includes conference space. The luxury Kimpton Hotel Monaco Pittsburgh by IHG also features a 24-hour fitness centre, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 4.5-star Pittsburgh hotel is smoke free.

  • 248 guestrooms or units
  • 8 levels
  • Conference rooms
  • 11300 sq ft of conference space
  • 1050 sq. m of conference space
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Kimpton Hotel Monaco Pittsburgh by IHG offers 248 air-conditioned accommodations with a safe and complimentary bathrobes. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Exterior

Omni William Penn Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,500 reviews
The price is AU$266
includes taxes & fees
13 July - 14 July
Omni William Penn Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (USD 12.99 per 24-hour period)

Parking and transport

  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; USD 10 to 30 for adults and USD 8 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Biergarten
  • The Commoner

Things to do

  • 24-hour gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11,300 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 30.00 for adults and USD 8.00 to 15.00 for children
  • Fee for wireless Internet in public areas: USD 12.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 42 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monaco Hotel Pittsburgh
Monaco Pittsburgh
Hotel Monaco Pittsburgh
Kimpton Monaco Pittsburgh
Hotel Monaco Pittsburgh a Kimpton Hotel
Monaco Pittsburgh A Kimpton Hotel
Kimpton Hotel Monaco
Kimpton Hotel Monaco Pittsburgh
Kimpton Hotel Monaco Pittsburgh by IHG Hotel
Kimpton Hotel Monaco Pittsburgh an IHG Hotel
Kimpton Hotel Monaco Pittsburgh by IHG Pittsburgh
Kimpton Hotel Monaco Pittsburgh by IHG Hotel Pittsburgh

Frequently asked questions

What is the cancellation policy at Kimpton Hotel Monaco Pittsburgh by IHG?

Kimpton Hotel Monaco Pittsburgh by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Hotel Monaco Pittsburgh by IHG?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at Kimpton Hotel Monaco Pittsburgh by IHG on 29 June 2025 start from AU$275.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Hotel Monaco Pittsburgh by IHG?

Yep, Kimpton Hotel Monaco Pittsburgh by IHG has valet parking with in/out privileges for USD 42 per night.

What makes Kimpton Hotel Monaco Pittsburgh by IHG a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Kimpton Hotel Monaco Pittsburgh by IHG.

Does Kimpton Hotel Monaco Pittsburgh by IHG serve breakfast?

Yeah, full breakfast is offered on weekdays from 6:30 AM to 10:30 AM and weekends between 7:30 AM and 1:00 PM.

Is there a free airport shuttle available at Kimpton Hotel Monaco Pittsburgh by IHG?

No, Kimpton Hotel Monaco Pittsburgh by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Hotel Monaco Pittsburgh by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Kimpton Hotel Monaco Pittsburgh by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kimpton Hotel Monaco Pittsburgh by IHG?

Furry friends are welcome at Kimpton Hotel Monaco Pittsburgh by IHG, with food and water bowls on offer.

Kimpton Hotel Monaco Pittsburgh by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 956 out of 1197 reviews
Rating 8 - Good. 131 out of 1197 reviews
Rating 6 - Okay. 60 out of 1197 reviews
Rating 4 - Poor. 25 out of 1197 reviews
Rating 2 - Terrible. 25 out of 1197 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anamaria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the surreal artwork everywhere.
Stayed 2 nights in Mar 2025

10/10 Excellent

Concetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Najat

Travelled with family
Liked: Staff & service, property conditions & facilities
Close to restaurants and shopping stores
Stayed 1 night in Mar 2025

10/10 Excellent

Nolberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rajat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 4 nights in Feb 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gem! Loved my stay here! Friendly, warm, welcoming staff, from the front desk to the bar! Loved my room! The decor, design, loved it all! I initially booked the wrong date by accident, but the staff(Ola) was kind enough to change it for me without penalty! And for that I am forever thankful and will book a stay here again! Enjoyed the food and drinks at the restaurant and the hospitality! See you guys soon!
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Stayed 1 night in Feb 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for only a short stay and for what we needed, the location was perfect. Very walkable. Nice and clean hotel. Excellent and friendly staff. Many amenities. Would highly recommend and would definitely return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, modern, creative, unique , close to fun things, great view
Stayed 1 night in Mar 2025

10/10 Excellent

Maddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and unique. I loved that there was a social hour in the afternoon and coffee and tea in the morning.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sheri

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an excellent location!! The only suggestion I would make is to have coffee makers in the rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Donna L

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Stayed 2 nights in Feb 2025

10/10 Excellent

zachary

Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful hotel but lacking service quality

Not our first time at this lovely hotel, but this stay lacked in service. When checking in, we were supposed to get 2 free drinks, which they didn't offer. I had to go back down to ask for them. No apology. Ordered room service to be delivered between 8-8:30p as that's when the person staying with me was arriving from work. The order came at 7:30p, 30 min early. Mentioned it to the front desk, no apology... but offered to reheat it if we wanted. Really? Reheat Pasta and a burger? Asked for a 30 min late checkout, which they declined. The hotel is beautiful, the restaurant delicious, but service could definitely use some work.
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Stayed 2 nights in Feb 2025

10/10 Excellent

Jolynne

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Glenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025