2/10 Terrible
Charles
7 May 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
you pay all that extra money for the amenities just to sleep on an old uncomfortable lopsided mattress. very frustrating.
the window sill was so dirty just covered in dirt and there was an empty box of tissues in my room. $170 for this. and they’re understaffed. where is all that money even going? what a joke.
it just goes from bad to worse: getting into bed and there was a hot fry on the floor next to my bed. before i said this was bad but this is actually pathetic.
i went to the front desk and while Janet was very nice she said very firmly she could not move me to another room.
if i had paid $100 for this room i might not mind. but i deliberately picked the more expensive option because i wanted a comfortable mattress and they couldn’t even get that very basic thing right.
this hotel is a scam.
Charles
Stayed 1 night in May 2025