Good:
1) Location - near Pirates/1/4 mile from Steelers
2) Parking - perfect for steelers/pirates, free in/out.
3) Clean/new
4) Nice sized rooms
5) Amazingly quiet, given highway is 150 feet from window, and it was a Steelers weekend.
Bad:
1) Overworked staff - can never get any attention
2) Surprise parking fee after stay - its ok on fee, but tell me, right? probably because they were understaffed/overwhelmed.
3) No bedding on fold out couch (why not?)
Awful:
NO HOT WATER entire weekend. No notice, no apolgies. Just "It's the entire building. We are looking into it." 48 hour later, I went home showerless.
NO consideration for this inconvenience. No reduced/free stay, no notice of sincere apologies, nothing. Felt like