Tru by Hilton Pigeon Forge, TN

2.5 star property

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(101 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(7 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

7.8 out of 10
Good
(13 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Pigeon Forge

At Tru by Hilton Pigeon Forge, TN you'll be within just a 15-minute stroll of popular places like Island at Pigeon Forge and LeConte Center at Pigeon Forge. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this Pigeon Forge hotel include Titanic Museum and Dolly Parton's Stampede Dinner Attraction.

What's nearby

  • LeConte Center at Pigeon Forge - 6 min walk - 0.6 km
  • The Comedy Barn Theater - 7 min walk - 0.7 km
  • Island at Pigeon Forge - 7 min walk - 0.7 km
  • Great Smoky Mountain Wheel - 7 min walk - 0.7 km
  • The Ripken Experience - Pigeon Forge - 9 min walk - 0.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 53 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬12 min walk
  • ‪Margaritaville - ‬10 min walk
  • ‪Paula Deen's Family Kitchen - ‬12 min walk
  • ‪Downtown Flavortown - ‬9 min walk
  • ‪Mellow Mushroom - ‬14 min walk

About this property

Tru by Hilton Pigeon Forge, TN

Tru by Hilton Pigeon Forge, TN offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business centre on site. A rooftop terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Tru by Hilton Pigeon Forge, TN. Free self parking is available.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 102 guestrooms or units
  • 5 levels
  • Built in 2018
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
Tru by Hilton Pigeon Forge, TN offers 102 accommodations with a safe and designer toiletries. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 179
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN

Frequently asked questions

What is the cancellation policy at Tru by Hilton Pigeon Forge, TN?

Tru by Hilton Pigeon Forge, TN offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Pigeon Forge, TN?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Pigeon Forge, TN on 13 Apr 2026 start from AU$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Pigeon Forge, TN?

Yep, Tru by Hilton Pigeon Forge, TN has a free self car park.

Does Tru by Hilton Pigeon Forge, TN have a pool?

Tru by Hilton Pigeon Forge, TN has an outdoor pool and an indoor pool.

Is Tru by Hilton Pigeon Forge, TN family-friendly?

You bet! With amenities such as a deli and a picnic area, as well as cots/infant beds in the guestrooms, it's no surprise that Tru by Hilton Pigeon Forge, TN is a hit with families.

Does Tru by Hilton Pigeon Forge, TN serve breakfast?

Yeah, our visitors quite like the free continental brekkie here! Served daily between 7 AM and 10 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Tru by Hilton Pigeon Forge, TN?

No, Tru by Hilton Pigeon Forge, TN does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Pigeon Forge, TN?

Check-in begins at 4 PM. Check-out time is 11 AM.

Tru by Hilton Pigeon Forge, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew B

Travelled with family
Liked: Amenities
Disliked: Staff & service
Location is really nice as it is very walkable to the Island center. The hotel rooms are smaller in size than photo show it and For the most part the staff is nice and helpful, however when my family and I arrived at the hotel after traveling 10 hours of driving and to be told it is not 4:30pm you cannot get in your room. We arrived at the hotel at 1:30pm so we were not asking to be able to get in the room 5 to 8 hours prior to 4;30pm and the desk clerk had an attitude. Yes I was tired from driving but if the desk clerk would have showed an ounce of empathy it would be different and the rating would be different but since our stay started out poor the overall satisfaction was the reason for a poor rating.
Stayed 5 nights in Dec 2025

10/10 Excellent

Farzeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Norma Constanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

8/10 Good

Cliffinique

Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect.
Stayed 1 night in Dec 2025

8/10 Good

Angel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great. It was clean. Location was perfect for the things we were doing. My only complaint would be the bed was extremely firm. I would not recommend for someone who needs a plush bed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, rooms were very clean and comfortable. Parking was close and easy. Breakfast was very good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Magdanibes

Stayed 1 night in Dec 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
Clean rooms and lobby/breakfast area. Great location close to all major attractions. Pet friendly is a plus.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Raina

Stayed 2 nights in Dec 2025

8/10 Good

Krystal Michelle, Alton

Stayed 2 nights in Dec 2025

10/10 Excellent

Enos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reasonable hotel in Pigeon Forge! No frills, clean and comfy but not high class hotel! Perfect for budge minded people! Breakfast was okay …no sweets ( donuts or pastries) and no juice other than orange!
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
The quality for the price is great
Stayed 1 night in Dec 2025

10/10 Excellent

Jerry

Stayed 2 nights in Dec 2025

10/10 Excellent

Chris, Somerset

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat. Friendly staff.
Stayed 2 nights in Dec 2025

8/10 Good

Tracie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, extremely friendly
Stayed 2 nights in Nov 2025

6/10 Okay

John-Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 nights with family. Kids loved the pool!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Edwina

Stayed 2 nights in Nov 2025

6/10 Okay

Piper

Travelled with family
Liked: Cleanliness, staff & service
Staff were attentive, hotel lobby was more clean than last year when I stayed at Tru here. Love that there’s a Peloton in fitness room!! 💕💕💕 Breakfast could have healthier choices !! The plants at front door really need attn….several trees were dying! Parking was well lit—-but my sister met me from her home in Murfreesboro so we had 2 cars, but couldn’t get 2 parking passes?!!! We had to park her car at my daughter’s RV Park ….pretty silly!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Brenda

Stayed 2 nights in Nov 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff was very helpful. Very nice lobby area.
Stayed 3 nights in Nov 2025