4.3 out of 5

"Spacious surrounds excellent meals great facility. " More

By a verified traveller on Thu 06 Sep 2018

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Hotel Description

At International on the Water Hotel, you'll be 2 km (1.2 mi) from Ascot Racecourse and 5.6 km (3.5 mi) from Crown Perth. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy flat-screen TVs with digital channels, and all 100 rooms feature free WiFi, free bottled water, and safes. Nice touches to enhance your stay include bathrobes and free toiletries. Room service, hairdryers, and phones are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness centre, and a 24-hour front desk. Additionally, you'll find a conference centre and a coffee shop/café. Buffet breakfast is available daily between 6 AM and 9:30 AM. There's also the convenience of RV/bus/truck parking.

Within a 15-minute drive of this 4-star Ascot hotel, attractions include Elizabeth Quay and Optus Stadium.

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$117 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Riverview Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

International on the Water Hotel ratings based on 276 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for International on the Water Hotel

Everyone (210) Couples (48) Business (2) Family (12)
4 out of 5
Outdoors was pretty rough looking. And the heater in the room didn’t work we froze all night. But the rooms are beautiful and spacious.

Posted by on 22 Apr. 2019

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4 out of 5
I loved the bed, so comfy. I would like to see bigger cups/mugs so you get a good drink of tea or coffee and not just a sip, the cups were really small. Otherwise I had an excellent stay

Posted by on 21 Apr. 2019

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3 out of 5

Posted by on 15 Apr. 2019

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5 out of 5
Great location, easy check in, friendly staff. Huge rooms and beautiful bathroom facilities! Such a comfortable bed and beautiful bedding including the pillows!! Can’t wait to stay again 😍

Posted by on 14 Apr. 2019

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5 out of 5
,,Clean, easy to get to close to the airport. Staff were friendly and willing to assist

Posted by on 1 Apr. 2019

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5 out of 5
Beautiful and clean with great receptionist services that night thank you beautiful lady

Posted by on 31 Mar. 2019

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3 out of 5

Posted by on 28 Mar. 2019

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1 out of 5
The worst customer service I have ever seen anywhere. Then when I finally got to my room I walk in and there is someone else in there. Do not ever stay at this overpriced underwhelming poorly managed place.

Posted by on 25 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Simon James

Hi, I'm sorry that you were not satisfied with our Customer service. We take a great amount of pride in the service that we provide and when that is demonstrated otherwise, it is truly disappointing. I've had a discussion with the receptionist in question and re-iterated to her our customer service standards. Despite this, I do hope that you stay with us again, so that we may redeem ourselves in your eyes.

4 out of 5
Staff friendly and helpful, Rooms clean, food fantastic prices, breakfast buffet on the weekend was great during the week a little meh!! Room service overtime was quick. Scotch fillet was beautiful.

Posted by , from Jurien Bay, AU on 24 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Simon James

Hi Mel! Thank you for taking the time to leave a lovely review. Hopefully we can welcome you back again in the future!

2 out of 5
i have been 10 time stay in International on the Water but this time NOT happy because the amenities not in the room : no water no tissue the tap water is off the phone doesn't work (Not attention number)

Posted by on 23 Mar. 2019

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About the International on the Water Hotel

Location 1 Epsom Avenue, Ascot, WA 6984

Property Features

There's a restaurant on site, as well as a coffee shop/café. Public spaces have free WiFi. International on the Water Hotel offers its guests an outdoor pool and a fitness centre. Event space at this hotel measures 3228 square feet (300 square metres) and includes conference centres. The business-friendly International on the Water Hotel also features dry cleaning/laundry services, room service (during limited hours), and ATM/banking services. Limited free parking is available on a first-come, first-served basis. This 4-star Ascot hotel is smoke free.

  • 100 guestrooms or units
  • 5 buildings
  • 3 conference rooms
  • 3228 sq ft of conference space
  • 300 sq. m of conference space
  • Dining venue
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Perth, WA (PER) (3.8 km / 2.4 mi)
  • Train station: Bassendean Ashfield Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

International on the Water Hotel offers 100 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 42-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.

International on the Water Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.00 per night.
  • Cribs (infant beds) are available for AUD 15.00 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28 per person (approximately)
  • Early check-in fee: AUD 60 (subject to availability)
  • Late check-out fee: AUD 60 (subject to availability)
  • Crib (infant bed) fee: AUD 15.00 per day
  • Rollaway bed fee: AUD 50.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • International Water Hotel Ascot
  • International Water Hotel
  • International Water Ascot

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.