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Hatten Hotel Melaka

5.0 star property
Luxury Malacca City hotel connected to a shopping centre, steps from Hatten Square

Photo gallery for Hatten Hotel Melaka

Relax by the rooftop pool, surrounded by lounge chairs and small tables, with a gentle waterfall feature nearby.
Guests can dine in style at this restaurant with a round table set for two, featuring a wine glass, plate, and vase.
Enjoy a comfortable stay in this stylish room featuring a large bed, flat-screen TV, and desk area.
Relax in our spacious lobby, featuring a comfortable waiting area with armchairs and a TV screen.
Relax in a stylish space with a sofa, coffee table, and floor lamp.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
The current price is AU$101
includes taxes & fees
31 July - 1 Aug

Explore the area

Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • A Famosa
    ‪5 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪10 min drive‬

Room options

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

7.0 out of 10
Good
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

7.6 out of 10
Good
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

8.6 out of 10
Excellent
(30 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
Coffee/tea maker
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Studio Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Elite E-Sports Room

Minibar, in-room safe, desk, iron/ironing board

Elite E-Sports Room

  • Sleeps 5
  • 2 Single Bunk Beds and 1 Single Bed

About the area

Malacca City

Hatten Hotel Melaka puts you in the heart of Malacca City, connected to a shopping centre and within steps of Hatten Square and Mahkota Medical Center. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and body scrubs along with aromatherapy and mani/pedis. The café, Chatterz, is open for lunch and dinner. Alto Sky Lounge is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 15371 square feet (1428 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a short walk of this 5-property class Malacca City hotel include Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall.

What's nearby

  • Dataran Pahlawan Melaka Megamall - 1 min walk - 0.0 km
  • Hatten Square - 1 min walk - 0.0 km
  • Mahkota Parade Shopping Mall - 2 min walk - 0.2 km
  • Mahkota Medical Center - 3 min walk - 0.3 km
  • A Famosa - 5 min walk - 0.5 km

Getting around

  • Malacca Intl. Airport (MKZ) - 20 min drive

Restaurants

  • ‪Cendol Jam Besar - ‬14 min walk
  • ‪Restoran Dong Fung 东方茶室 - ‬14 min walk
  • ‪Medan Samudera - ‬11 min walk
  • ‪Restoran Aunty Lee - ‬12 min walk
  • ‪Nasi ayam tabung haji - ‬14 min walk

About this property

Hatten Hotel Melaka

Luxury Malacca City hotel connected to a shopping centre, steps from Hatten Square
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square metres) and includes conference space. A children's pool, a fitness centre, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

  • 1 building
  • 704 guestrooms or units
  • 22 levels
  • Conference rooms
  • 15371 sq ft of conference space
  • 1428 sq. m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Relax by the rooftop pool with a stunning city view.

Doubletree by Hilton Melaka

  • Pool
  • Kids pool
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, 873 reviews
The price is AU$142
includes taxes & fees
20 July - 21 July
Doubletree by Hilton Melaka

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 25 for children
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost and GrabPay
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, mobile payments, Touch 'n Go eWallet, Boost and GrabPay. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Frequently asked questions

What is the cancellation policy at Hatten Hotel Melaka?

Hatten Hotel Melaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hatten Hotel Melaka?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Hatten Hotel Melaka on 31 July 2025 start from AU$101.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hatten Hotel Melaka?

Yep, Hatten Hotel Melaka has a self car park for MYR 5 per day.

Are there any beaches close to Hatten Hotel Melaka?

The closest beach to Hatten Hotel Melaka is Klebang Beach (7.7 km).

Is there a spa on site at Hatten Hotel Melaka?

Yep, there is an onsite spa at Hatten Hotel Melaka. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hatten Hotel Melaka have a pool?

Hatten Hotel Melaka has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hatten Hotel Melaka a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hatten Hotel Melaka.

Is Hatten Hotel Melaka family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hatten Hotel Melaka is a hit with families.

Does Hatten Hotel Melaka serve breakfast?

Yeah, buffet breakfast is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hatten Hotel Melaka?

No, Hatten Hotel Melaka does not offer an airport shuttle service.

Is there a bar or restaurant at Hatten Hotel Melaka?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hatten Hotel Melaka?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hatten Hotel Melaka?

No, pets and service animals are not allowed.

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 375 out of 1008 reviews
Rating 8 - Good. 348 out of 1008 reviews
Rating 6 - Okay. 159 out of 1008 reviews
Rating 4 - Poor. 81 out of 1008 reviews
Rating 2 - Terrible. 45 out of 1008 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 2 nights in Apr 2025

6/10 Okay

Helen

Liked: Staff & service
Disliked: Property conditions & facilities

Poor Electrical Safety

Unfortunately the hotel is showing signs of age. Particularly with regards to the wiring. I received an electric shock whilst trying to switch off a bedside lamp. This resulted in me having to change rooms as the whole room had fused. The staff however were absolutely lovely and the review is a reflection on the hotel but not the staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Boon Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was helpful and went through the extra mile to assist on my special request which slipped my mind.
Stayed 2 nights in Mar 2025

8/10 Good

Setmar Evaristo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I saw a small cockroach in the toilet, please improve the cleanliness. Though overall stay is good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lupinn

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

May Lin

Travelled with family
Liked: Cleanliness, staff & service
Inconvenient
Stayed 2 nights in Mar 2025

8/10 Good

Nicolette

Travelled with family
Liked: Cleanliness, staff & service, room comfort
1) Hope to have more accessible features inside bathroom. Floor is slippery. 2) Room aircon seems to be non-adjustable. Extremely cold at night. Feels stuffy when aircon is switched off. even got mosquitos. 3) Variety of TV channels seems better than when we last visit 2-3 years ago. Room service staff is considerate to put more bottles of mineral water for us . 4) Conciege staff are helpful when assisting us with the luggage and my mum who is with wheelchair. Thank you l, Hatten Hotel!
Stayed 3 nights in Mar 2025

8/10 Good

Lai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The corridor lights are not bright enough
Stayed 3 nights in Mar 2025

10/10 Excellent

CHEE KEONG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and safe stay in Melaka. Easy walking to the mall, eating places and convenient to Grab to further places. Good breakfast spread
Stayed 2 nights in Mar 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

ONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Air con issue

The air-con in my room cannot to control. Stay at 19-20 deg even though I set it to 27 deg. Another thing the parking is not free.
Stayed 1 night in Mar 2025

6/10 Okay

Fraser

Liked: Cleanliness
Disliked: Staff & service, room comfort

TOO HOT FOR ME!

The A/C did not work and they said they fixed it and it was not working. Location - good Staff - OK Pool - very good Room - large and well equipped EXCEPT the A/C I would not stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need renovation - toilet is quite old.
Stayed 3 nights in Mar 2025

8/10 Good

Sim Lan, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is big and clean. Hotel location is good too. Wallkable to Jonker street and yet not that pack.
Stayed 1 night in Mar 2025

10/10 Excellent

Toni

Travelled with group
Liked: Staff & service

Stay @ Hatten Hotel Melaka.

Hatten Hotel location is great. Its in the middle of most activities including Jonker Street and the Peranakan Restaurants.
Stayed 2 nights in Mar 2025

6/10 Okay

Lean

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel comfitions

The hotel a bit run down now Need an upgrade soon
Stayed 3 nights in Mar 2025

2/10 Terrible

Maria

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at 19th floor at first, the ac wasnt cold so they gave us another room on 20th floor. We could hear the rooftop bar (22nd floor) sound until 1.15am, and the room upstairs kept moving furniture until 2am , am not sure what are they doing. The breakfast was horrible, u could tell the kitchen staff were fed up and didnt wanna work there, their kitchen uniform looked like they just had war, and i saw one kitchen staff (male) in noodle soup area mocking a young female customer. Thats how bad it is. The bedroom was dark and gave u uneasy feeling, design was stupid and the sofa n tv area was useless, we only put our luggage there..and the lift was the worse part, wobbly and feel unsafe. I personally wont ever go back to this hotel, even if its free.
Stayed 3 nights in Mar 2025

4/10 Poor

Silei

Disliked: Cleanliness, property conditions & facilities, room comfort

Uninvited guests

We had cockroaches in the room. We asked for a change of room which was granted. There were cockroaches in the new room too. We moved out. There was no refund for the remaining nights.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bong

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. All the shopping, dining and entertainment within walking distance. The hotel cleanliness and staff level of service quite excellent also. Highly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing lovely people, and the hotel manager was a really nice guy too. Nothing was too much fir any if the team
Stayed 3 nights in Mar 2025

10/10 Excellent

Yeow Hwee Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kok Wah

Travelled with family
Liked: Cleanliness, room comfort
Nil
Stayed 2 nights in Feb 2025