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Casa del Rio Melaka

5-star property
88 Jalan Kota Laksamana, Malacca City, Malacca 1800 796 370
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4.8 out of 5
Exceptional!
See all 5 wotif Reviews

"Loved Casa del Rio! The staff, the rooms, the cleanliness, the location, the facilities - can not fault them. Loved the turn down service every night ... " More

By a verified traveller on Mon 16 Oct 2017

Points Of Interest

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Hotel Description

A luxury stay in Malacca City awaits you at Casa del Rio Melaka. Within just a 15-minute stroll, you'll find popular places like Jonker Street Night Market and Dataran Pahlawan Melaka Megamall. Highlights at this boutique hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering at Satkara can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and reflexology. The restaurant, The River Grill, serves international cuisine and is open for breakfast and dinner. Bar Rio is the hotel's own tapas bar. Enjoy the gym and kids' swimming pool as well as access to bike rentals. 3205 square feet (288 square meters) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business center. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of a free area shuttle.

Near this 5-star Taman Kota Laksamana hotel, you'll find Mahkota Parade Shopping Mall.

Deluxe Room (Lago)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$233* Per night/room 5 May - 6 May

Deluxe Room (River)

Bed Count 1 King Bed Maximum Occupancy 2 Max

River Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Melaka Suite, 2 Bedrooms (with outdoor Spa Bath)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio River

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Lago

Bed Count 1 King Bed Maximum Occupancy 4 Max

Casa del Rio Melaka ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Casa del Rio Melaka

Everyone (1) Couples (3) Family (1)
5 out of 5

WOW-!!!

Loved Casa del Rio! The staff, the rooms, the cleanliness, the location, the facilities - can not fault them. Loved the turn down service every night - they even lit candles in your room for you ❤. Walking distance to everything, Saturday night markets were AMAZING, the cute little narrow streets & quaint buildings. The Mega Mall is impressive & only 10 minute walk from resort. I would highly recommend Casa del Rio to anyone wanting to be spoilt whilst on holiday. Definitely going back - good place for 3 day lay over on a long haul flight from NZ.

Posted by , from Te Puke, BOP, NZ on 16 Oct. 2017

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Comment from Hotel Management

5 Nov. 2018 by Michael Quay Hotel Manager

Dear Bernice, Thank you for such a positive comment. We are delighted to hear that you have an enjoyable stay with us and we are looking forward to welcome you back in the near future.

4 out of 5
Pros: Nice views of the River and close to historic centre of Melaka
Cons: Pool Facilities under repair, had to go to adjacent premises to cool down
Location: Perfect
Facilities: Above average; Value: Moderate; Service: Polite; Cleanliness: Lovely; Nice but rather expensive choice of restaurants

Posted by , from Australia - VIC - Melbourne on 29 Sep. 2012

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5 out of 5
Pros: Fabulous front desk staff
Cons: Restrauant staff slow
Location: Close to everything
Facilities: Top of the line, Outstanding; Value: Value for money; Service: Go the extra mile; Cleanliness: Immaculate; Food fabulous

Posted by , from Australia - VIC - Melbourne on 3 Jun. 2012

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5 out of 5
Pros: Balcony overlooking riverside or courtyard so can be quiet and relaxing
Cons: Nothing to fault
Location: Perfect
Facilities: Top of the line, Outstanding; Value: Great deal, when on special deal; Service: Go the extra mile, Outstanding; Cleanliness: Spotless, Immaculate; as usual can be expensive at restaurants

Posted by , from Australia - WA - Perth on 27 May 2012

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5 out of 5
Pros: Location, facilities and service
Cons: Nil
Location: Outstanding
Facilities: State of the art; Value: Bargain; Service: Outstanding; Cleanliness: Immaculate; The view from the hotel and the pool as well as gym facilities

Posted by , from Australia - WA - Perth on 24 May 2012

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About the Casa del Rio Melaka

Location 88 Jalan Kota Laksamana, Malacca City, Malacca 75200

Property Features

Casa del Rio Melaka offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 3205 square feet (288 square meters) and includes conference space. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Casa del Rio Melaka. This 5-star Malacca City hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 3 levels
  • 3205 sq ft of conference space
  • 288 sq m of conference space
  • Built in 2012
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free area shuttle and shopping center shuttle

Room Amenities

Casa del Rio Melaka offers 66 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies. Select Comfort beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • Select Comfort beds
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

The River Grill - This restaurant specializes in international cuisine and serves breakfast and dinner.

The River Cafe - This café specializes in international cuisine and serves brunch, lunch, and light fare.

Bar Rio - This tapas bar specializes in international cuisine. Happy hour is offered.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Deep tissue massage
  • Reflexology

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 175.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Casa del Rio Melaka

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No cots (infant beds) available
  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 58.00 for adults and MYR 37.00 for children
  • Rollaway bed fee: MYR 175.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa del Rio Melaka
  • Casa del Rio Melaka Hotel
  • Casa del Rio Melaka Hotel Malacca
  • Casa del Rio Melaka Malacca
  • Casa Melaka
  • Casa Rio Melaka
  • Rio Melaka
  • Casa Rio Melaka Hotel Malacca
  • Casa Rio Melaka Hotel
  • Casa Rio Melaka Malacca
  • Casa del Rio Melaka Hotel
  • Casa del Rio Melaka Malacca City
  • Casa del Rio Melaka Hotel Malacca City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.