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"We stayed 2 nights in a Premium Suite and at 80m2 it was a very large room with views. The room however has a lot of unusable space in what was once a ... " More

By a verified traveller on Mon 11 Dec 2017

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Hotel Description

At The Straits Hotel & Suites you'll be within just a 10-minute stroll of Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and sauna. Business amenities include meeting rooms and a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 3.5-star Taman Melaka Raya hotel include Mahkota Medical Center and A Famosa.

Deluxe Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$112* Per night/room 5 May - 6 May

Premier Room, Bathtub, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms, Non Smoking, Connecting Rooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive Suite, Bathtub, City View (Straits Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Straits Hotel & Suites ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Straits Hotel & Suites

Everyone (4)
3 out of 5

Large room and reasonable breakfast

We stayed 2 nights in a Premium Suite and at 80m2 it was a very large room with views. The room however has a lot of unusable space in what was once a kitchenette area. The bathroom plumbing was smelly but the door to the bathroom could be shut. The breakfast choice was OK but the breakfast area was crowded and noisy. There was a very long queue simply to get a fried egg or omelette. The lift access was to your floor only and public access areas like the pool. This was a nuisance to us as we were travelling with 3 other couples each on a different floor. The hotel is in walking distance to Jonker Street and shopping centres. There are good eating and massage options close by.

Posted by , from Sunshine Coast Australia on 11 Dec. 2017

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2 out of 5

Good position

Room was spacious but had a terrible odour coming out of the bathroom, even the lobby smelt bad. Stingy with bathroom items eg toilet paper. Breakfast was average. Pool area was picturesque.

Posted by , from Moffat Beach QLD on 22 Oct. 2017

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5 out of 5

Excellent hotel and good location

Pros: As above.
Cons: N/A
Location: Good location and closed to all activities such as shopping mall, restaurants and attractive places.
Spent 6 days in this hotel and very satisfied with their services. Room was clean and comfortable, met our expectation. Also like the swimming pool which is under the shade.

Posted by , from Perth on 27 May 2016

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2 out of 5
Wouldn't stay again. Refer to Tripadvisor for full review

Posted by , from Malaysia on 25 Jul. 2015

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Property Features

The Straits Hotel & Suites offers its guests an outdoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. The business-friendly The Straits Hotel & Suites also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available. This 3.5-star Malacca City hotel is smoke free.

  • 352 guestrooms or units
  • 23 levels
  • Meeting rooms
  • Built in 2013
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Straits Hotel & Suites offers 352 air-conditioned accommodations with safes and complimentary bottled water. Accommodations at this 3.5-star hotel have kitchenettes with coffee/tea makers. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Malacca City hotel provides complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

  • In-room kitchenette
  • Separate bedroom
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

The Straits Hotel & Suites has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 80.0 per night.

Pet Policy

  • Pets and service animals are not allowed at The Straits Hotel & Suites

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 34 for adults and MYR 18 for children
  • Rollaway bed fee: MYR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Straits Hotel Malacca
  • Straits Hotel
  • Straits Malacca
  • The Straits & Suites
  • The Straits Hotel & Suites Hotel
  • The Straits Hotel & Suites Malacca City
  • The Straits Hotel & Suites Hotel Malacca City

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.