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Heeren Palm Suites

Property class: 3.5

Photo gallery for Heeren Palm Suites

A spacious lobby with a marble floor, a central potted plant, a spiral staircase, and decorative wall panels.
A buffet setup with various food items, plates, and glassware.
A hotel entrance with a black gate, yellow pillars, and a tiled roof.
A hotel room with a bed, two red chairs, a desk, and large windows.
A room with a wooden side table, a black metal gate, and potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$146
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
155 Jalan Tun Tan Cheng Lock, Malacca City, Malacca, 75200
  • Place, Jonker Street Night Market
    ‪2 min walk‬
  • Place, Malacca Heritage Centre
    ‪3 min walk‬
  • Place, Malacca River
    ‪7 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪12 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

A bedroom with a large bed, bedside tables, a bench, and a chair.

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

A spacious room with a bed, a sofa, a dining table, and a chair.

Deluxe Suite

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

A four-poster bed with white linens, red pillows, and a wooden headboard. There are two bedside tables with lamps and a small trash bin.

Grand Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed

A neatly arranged bedroom with a wooden bed, a chair, and a window with a stained glass design.

Signature Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Malacca City

A family-friendly stay in Malacca City awaits you at Heeren Palm Suites. Within steps you'll find Jonker Street Night Market and No 8 Heeren Street Heritage Centre. Highlights at this hotel include free breakfast (local cuisine), a restaurant and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. Each morning free breakfast is served. There's also limited parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 3.5-property class Taman Kota Laksamana hotel include Straits Chinese Jewellery Museum and Baba Nyonya Heritage Museum.

What's nearby

  • Jonker Street Night Market - 2 min walk - 0.2 km
  • Straits Chinese Jewellery Museum - 2 min walk - 0.2 km
  • Malacca Heritage Centre - 3 min walk - 0.3 km
  • Malacca River - 7 min walk - 0.6 km
  • A Famosa - 14 min walk - 1.2 km

Getting around

  • KB17 Pulau Sebang/Tampin Station - 31 min drive
  • Kuala Lumpur International Airport (KUL) - 101 min drive

Restaurants

  • ‪Asam Pedas Claypot - ‬4 min walk
  • ‪Bibik House - ‬3 min walk
  • ‪Anak Nyonya - ‬3 min walk
  • ‪Peranakan Mansion - ‬2 min walk
  • ‪Rumah Kechik | Small House - ‬1 min walk

About this property

Heeren Palm Suites

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. A business centre and meeting rooms are available. A fitness centre, a library, and an arcade/games room are also featured at the family-friendly Heeren Palm Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Malacca City hotel is smoke free.

  • 10 guestrooms or units
  • 3 levels
  • Conference rooms
  • Local cuisine
  • Breakfast available (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Newspapers in lobby (free)
  • No smoking on site
  • Dining venue
Heeren Palm Suites offers 10 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Similar properties

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
4.3 out of 5, Excellent, 38 reviews
The price is AU$123
includes taxes & fees
15 Nov - 16 Nov
Baba House Melaka

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heeren Palm Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for MYR 70 per day.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Heeren Palm Suites Hotel Malacca
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca
Heeren Palm Suites
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca City
Heeren Palm Suites Hotel Malacca City

Frequently asked questions

What is the cancellation policy at Heeren Palm Suites?

Heeren Palm Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heeren Palm Suites?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Heeren Palm Suites on 14 Nov 2026 start from AU$146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heeren Palm Suites?

Yep, Heeren Palm Suites has a free self car park. Onsite parking is limited.

Are there any beaches close to Heeren Palm Suites?

The closest beach to Heeren Palm Suites is Klebang Beach (6.6 km).

Is Heeren Palm Suites family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that Heeren Palm Suites is a hit with families.

Does Heeren Palm Suites serve breakfast?

Yep, complimentary local cuisine breakfast is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Heeren Palm Suites?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Heeren Palm Suites?

Yep, you can grab a meal at Heeren Palm Suites's onsite restaurant.

What time are check-in & check-out at Heeren Palm Suites?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Heeren Palm Suites?

No, pets and service animals are not allowed.

Heeren Palm Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 126 reviews
Rating 8 - Good. 48 out of 126 reviews
Rating 6 - Okay. 9 out of 126 reviews
Rating 4 - Poor. 1 out of 126 reviews
Rating 2 - Terrible. 0 out of 126 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Each room is a suite -spacious and with a sitting lounge. Tastefully designed for relaxation and meeting friends on ground floor. Enjoyed the ambience. People with mobility - no lift to room.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great super friendly staffs! The room is beautiful and kept very tidy and spacious. Amenities are in good condition. Location needless to mention, is perfect - right at Jonker Street.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness

Great location

Nice Hotel with great location in the heart of Melaka Bit noisy from the street.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Peranakan mansion with large rooms, helpful staff, excellent breakfast and many lounging areas. There is much street noise when the night market closes off Jonker Street. For Fri, Sat, Sunday nights, ask for rooms far from Hereen Street.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looked very basic but the rooms were excellent. The staff were very helpful and polite. Locations was within walking distance to interesting locations.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friend staff and room is well maintain.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old town Melaka in this hotel our suite was spacious and the bathroom was modern and beautiful. The bed was spacious and lounge chair amazing. Enjoyed the walkable tours . Food suggestions and many options to eat and shop. This hotel was over 100 years d with Asian inlays and carved furnishings. The Portuguese architecture was awesome blended with Chinese decor. Enjoyed our stay. Would recommend to stay here again.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
UPDATES FACITILITES SUCH BREAKFAST
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They offer more then hospitality

More than friendly personal, makes you feel like home. All our needs were taking care of even the ones that are not related to them. Location wise is the best as you can walk to Jonker Street and many other historical places in few minutes. Thank you Heeren Palm Suites for your warmth welcome.
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, right next to Jonker street. The only issue with I had was the squeaky wooden floors. I heard mine as well as my neighbors. As long as you don’t mind that, place is awesome
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness
Room is okay but can improve on the soundproof. Abke to hear the next unit open & slam door.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Friendly staff. Concerned that they would not return my deposit which they took on my first night after 7 days. Also expect to pay all nights on the first day. Beautiful Perakaan house. Locality is ideal for sight seeing and eating local food. Grab drivers are helpful and friendly
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Average quality
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness
The hotel was a nice building in a good location. We received a good welcome by reception staff and there were no problems. Breakfast was very average with a limited choice and staff who weren’t that interested, although by no means unpleasant. There was no bar or restaurant. The room was absolutely fine. The hotel overall just seemed a bit bare. But it really wasn’t bad. Don’t be put off if you get a good deal.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope my review will be helpful to other guests who are considering this hotel. It's a beautiful old building. We enjoyed our stay. There are no elevators and the rooms are upstairs so travel light, if possible. There was a staff member who helped with our bags so that was very helpful for my elderly parents. On the first night, there were not many guests so it was lovely and quiet. On the second night, it was the weekend so there were many more guests and it became very noisy. You can hear people talking loudly outside in the common spaces, kids stomping around on the floor above, crying and squealing in the middle of the night and early in the morning. The walls are thin and the floor creaks so it's hard to have a good rest. Bring ear plugs. A fitness centre was advertised in the hotel description but when we enquired, there wasn't one. The staff were lovely and helpful. The breakfast was simple but good. The wifi was good enough for Zoom. The room was spacious, the bed was comfortable and the air conditioner kept the room very cool. The location is excellent for exploring Jonkers Street and the shops and restaurants along the river. Overall, it's a great hotel if you are looking for something with character, old world charm, and good service in a central location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant experience. This boutique hotel offers a unique blend of privacy and comfort, with only 10 spacious rooms—perfect for those who appreciate a quieter, more exclusive stay. The Peranakan-inspired décor is absolutely charming, with intricate details that reflect Melaka’s rich heritage, while the modern bathrooms provide all the expected amenities (though a small addition like cotton pads for makeup removal would be nice!). The location is fantastic—right in the heart of the heritage district, making it easy to explore the city’s main attractions on foot. Service is warm and attentive, adding a personal touch to my stay. Cleanliness is top-notch, and the overall ambiance feels both cozy and elegant. A couple of things to note: WiFi can be weak at times, and while the hotel advertises on-site parking, spaces are quite limited. Also, there are no elevators, so be prepared for some staircase climbing. 😅 Overall, Heeren Palm Suites is a wonderful choice for those looking for a blend of heritage charm, comfort, and a prime location in Melaka! Would definitely stay again.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities
La sera a mezzanotte mi arriva un addebito di una cifra random sulla carta da parte delll’Hotel che era stato pagato interamente al mio arrivo . Si sono ovviamente scusati dopo che ho fatto notare il fatto ma ugualmente il fatto che un dipendente a mezzanotte ha preso dal sistema l mi carta e senza motivo ha addebitato una cifra a caso mi ha lasciata con l’amaro in bocca. Si trova comunque in una posizione abbastanza centrale il prezzo è onesto le camere spaziose . Potrebbero mettere qualche asciugamano in più e un po’ più nuovi .
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Il manquait l'eau chaude pour les douches (matin et soir). Checkout où la confiance ne semble pas être là priorité.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
夜10時すぎの到着だったが、事前に連絡しておいたので全く問題なし。入り口を入るとプラナカン様式の美しい建築が目に入る。エレベーターはないが、宿の方が重い荷物を部屋まで運んでくれて助かった。部屋はMALAY ROOM。手入れされた歴史を感じる家具が、1人では広すぎる部屋に置かれており落ち着く。メンテナンスされたバスルームはシャワーのみ。他の投稿でお湯が出ないと書かれていたが、バスルーム入り口に、利用する5分前にオンするスイッチがあり、忘れると水のままなので注意が必要。バルコニーもあるが、夜は開けると蚊が入ってきた。（蚊取りは部屋に設置されている） 朝食は一階の庭に面した部屋で、木曜はナシレマッなど4〜5種類から一つ選択して、おばちゃんにオーダー。金曜はバフェ形式で、ひととおりの洋食とフルーツに、ルンダンやチャークイティオ、クエダダールなどニョニャ料理もあってどれも美味。部屋数がそれほど多くないので、混み合うことなくゆっくりいただけた。 明るくなって建物内を探検したが、一階はプラナカン様式の白い床と焦茶の木彫りの造りがとにかく美しい。階段がいくつもあり、ちょっと迷路のようで楽しい。 ジョンカーストリートやオランダ広場も徒歩で5分ほどなので、お土産を買ったら荷物を置きに来るのも便利。 次回のマラッカ訪問では、ここで3泊くらい過ごしたい。
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hébergement
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A gem
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
素敵な建物です
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good old fashion stay

Location is convenient to go around to see nice places. Room is spacious and rustic.
Stayed 1 night in Sep 2020